Demodesk: AI sales meeting platform that records, transcribes, coaches reps, and automates note-taking, follow-ups, and CRM updates. Webex AI Assistant: The AI assistant built into the Cisco Webex Suite, providing real-time transcription, automatic meeting summaries, highlights, and action items across Webex meetings, messaging, and calling. Below, they line up on price, capture method, and how each fits a real meeting stack.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Demodesk when automating note-taking, follow-ups, and crm updates after sales meetings matters most, and Webex AI Assistant when catching up on a meeting you joined late or missed by asking the assistant what was discussed matters most. Run both through a week of actual calls to see which suits your workflow.
AI sales meeting platform that records, transcribes, coaches reps, and automates note-taking, follow-ups, and CRM updates.
The AI assistant built into the Cisco Webex Suite, providing real-time transcription, automatic meeting summaries, highlights, and action items across Webex meetings, messaging, and calling.
Demodesk is an AI sales platform that turns sales conversations into recorded, transcribed, and analyzed data for revenue teams. It captures meetings through integrations with Microsoft Teams, Google Meet, and Zoom, and offers a mobile app that records offline meetings, phone calls, and in-person conversations. After each call, its AI assistant produces transcripts (supporting many languages), summaries, and personalized follow-up drafts, and can fill CRM fields automatically. A dedicated AI Coach scores calls against custom or pre-built scorecards based on methodologies such as BANT, MEDDIC, and SPICED, delivering feedback, deal insights, and performance dashboards so managers can scale coaching without manually reviewing every recording. The platform also surfaces analytics on pipeline health, customer sentiment, product feedback, and go-to-market trends, and includes workflow automation for deal management and escalations. Demodesk integrates with CRMs including HubSpot, Salesforce, and Pipedrive plus calendars and dialers. It is built for sales reps, sales managers, revenue leaders, RevOps, customer success, and product and marketing teams who want coaching and automation around live sales meetings. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Webex AI Assistant (the Cisco AI Assistant) is built into the Webex Suite, adding AI features to Webex Meetings, Messaging, and Calling rather than working as a standalone app for other platforms. In meetings it provides real-time transcription, automatic meeting summaries, highlights, notes, and action item tracking, and it lets participants ask questions about what was discussed without interrupting the meeting. It can generate post-meeting summaries within recordings, including transcripts, notes, action items, and chapters, and it offers message summaries in Webex messaging. The AI Assistant is included on paid Webex plans (Webex Meet, Webex Suite, and Webex Enterprise); the free Webex plan does not include it. Paid plans add AI-powered cloud recording (10 GB on Webex Meet), closed captions, and longer meetings. Real-time translation to 100+ languages is available as a separate paid add-on.
Best suited for
Demodesk is a free tier with paid upgrades (freemium); Webex AI Assistant is from $12/mo (paid). Always confirm current pricing on each vendor's site before buying.
| Feature | Demodesk | Webex AI Assistant |
|---|---|---|
| Core capability | Records and transcribes meetings across Teams, Google Meet, and Zoom | Meeting summaries |
| Standout feature | Mobile capture of phone calls and in-person conversations | Real-time transcription |
| Team usage | AI Coach with scorecards for BANT, MEDDIC, and SPICED | Highlights & action items |
| Integrations | Automated summaries, follow-up drafts, and CRM field updates | In-meeting Q&A |
| Languages & capture | Pipeline, sentiment, and go-to-market analytics | Message summaries |
| Best-fit workflow | Workflow automation for deal management and escalations | Meeting summaries |
Demodesk
Choose Demodesk if you need automating note-taking, follow-ups, and crm updates after sales meetings — strengths include covers live virtual meetings plus offline and in-person calls via mobile.
Webex AI Assistant
Choose Webex AI Assistant if you need automatically capturing transcripts, summaries, and action items from webex meetings — strengths include built directly into webex, so transcription and summaries work without a third-party bot joining the call.
Demodesk
Webex AI Assistant
It depends on your workflow. Demodesk is strong for automating note-taking, follow-ups, and crm updates after sales meetings, while Webex AI Assistant is strong for automatically capturing transcripts, summaries, and action items from webex meetings. Both transcribe and summarize meetings.
Demodesk is a free tier with paid upgrades and Webex AI Assistant is from $12/mo. Check each vendor's pricing page for the latest plans and free-tier limits.
Sure. Running both makes sense when their strengths don't overlap and the budget allows.
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