Deepting: Real-time AI transcription and meeting summary app for meetings, interviews, and lectures across mobile and web. Zenarate: Zenarate's Performance Analyzer is an AI tool that transcribes, redacts, and scores live contact-center agent calls for quality assurance and coaching. This comparison weighs them on pricing, features, and everyday workflow fit.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Deepting when recording and summarizing business meetings and seminars matters most, and Zenarate when monitoring customer sentiment and emerging call topics to surface compliance and experience issues matters most. Test each on your own meetings; the right choice tends to become obvious quickly.
Real-time AI transcription and meeting summary app for meetings, interviews, and lectures across mobile and web.
Zenarate's Performance Analyzer is an AI tool that transcribes, redacts, and scores live contact-center agent calls for quality assurance and coaching.
Deepting is an AI transcription and meeting recorder that converts speech to text in real time and automatically generates structured notes and summaries. Available as a mobile app with a companion web platform for editing, it offers live voice-to-text conversion with floating subtitles, AI-generated summaries, chapter highlights, and key-point extraction to help users quickly organize and review what was said. Deepting supports transcription and translation across multiple languages, working from live audio or uploaded files, and includes speaker identification and paragraph recognition to produce well-structured, readable transcripts. Users can mark important moments with dynamic highlighting during recording and capture or insert photos alongside transcriptions for more complete records, then export transcripts in formats such as PDF and TXT for sharing and archiving. Recordings sync between mobile and web so a meeting captured on a phone can be edited later on a larger screen. The product, developed by a European company, is presented as an actively available tool on app stores and is aimed at business meetings, seminars, lectures, media and job interviews, market research, and language learning. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Zenarate is an AI simulation-training and conversation-analytics platform for contact centers, and its Performance Analyzer (formerly Call Analyzer) is the module that turns live customer calls into structured quality and coaching data. The AI engine automatically transcribes each interaction, redacts sensitive information, and scores calls against a client's defined call model and skill expectations, processing up to 100% of calls rather than a small sampled subset. Analysis runs nightly so leaders have results the next day, with automated scorecards, sentiment analysis, topic and trend reporting, and next-action coaching recommendations. Managers can drill into specific conversation moments, listen to the audio, and add commentary directly from the scorecard. Because it sits inside Zenarate's AI Coach platform, identified gaps can be turned into personalized roleplay simulations and coaching plans. It is built for QA managers, training leaders, and contact-center operations across industries such as financial services, healthcare, insurance, telecom, retail, and travel, and supports multiple languages and global deployments.
Best suited for
Deepting is a free tier with paid upgrades (freemium); Zenarate is custom pricing (contact sales). Always confirm current pricing on each vendor's site before buying.
| Feature | Deepting | Zenarate |
|---|---|---|
| Core capability | Real-time speech-to-text with floating subtitles | AI transcription of live agent calls with automatic redaction of sensitive information |
| Standout feature | AI summaries, chapter highlights, and key-point extraction | Automated scoring of up to 100% of calls against a client's defined call model and skill parameters |
| Team usage | Transcription and translation across multiple languages | Quality-assurance scorecards with the ability to listen to audio and add manager commentary |
| Integrations | Speaker identification and paragraph recognition | Sentiment analysis plus topic-frequency and trend reporting across interactions |
| Languages & capture | Dynamic highlighting and photo capture during recording | Next-action coaching recommendations that convert QA findings into roleplay simulations |
| Best-fit workflow | Mobile and web sync with PDF and TXT export | Nightly batch processing so insights are ready the following day |
Deepting
Choose Deepting if you need recording and summarizing business meetings and seminars — strengths include captures meetings, interviews, and lectures with structured ai summaries.
Zenarate
Choose Zenarate if you need automating contact-center qa by transcribing and scoring every agent call instead of manual sampling — strengths include analyzes up to 100% of calls instead of a small manual qa sample, with automatic transcription and redaction.
Deepting
Zenarate
It depends on your workflow. Deepting is strong for recording and summarizing business meetings and seminars, while Zenarate is strong for automating contact-center qa by transcribing and scoring every agent call instead of manual sampling. Both transcribe and summarize meetings.
Deepting is a free tier with paid upgrades and Zenarate is custom pricing. Check each vendor's pricing page for the latest plans and free-tier limits.
You can — some teams pair them when each covers a different part of the meeting workflow.
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