Deepting: Real-time AI transcription and meeting summary app for meetings, interviews, and lectures across mobile and web. Uniphore: Uniphore is an enterprise conversational AI and customer service analytics platform that records, transcribes, and analyzes voice and digital interactions for real-time agent assist, conversation intelligence, and automated quality assurance. This comparison weighs them on pricing, features, and everyday workflow fit.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Deepting when recording and summarizing business meetings and seminars matters most, and Uniphore when qa and supervisor teams automating call scoring, coaching, and compliance monitoring across all interactions matters most. Test each on your own meetings; the right choice tends to become obvious quickly.
Real-time AI transcription and meeting summary app for meetings, interviews, and lectures across mobile and web.
Uniphore is an enterprise conversational AI and customer service analytics platform that records, transcribes, and analyzes voice and digital interactions for real-time agent assist, conversation intelligence, and automated quality assurance.
Deepting is an AI transcription and meeting recorder that converts speech to text in real time and automatically generates structured notes and summaries. Available as a mobile app with a companion web platform for editing, it offers live voice-to-text conversion with floating subtitles, AI-generated summaries, chapter highlights, and key-point extraction to help users quickly organize and review what was said. Deepting supports transcription and translation across multiple languages, working from live audio or uploaded files, and includes speaker identification and paragraph recognition to produce well-structured, readable transcripts. Users can mark important moments with dynamic highlighting during recording and capture or insert photos alongside transcriptions for more complete records, then export transcripts in formats such as PDF and TXT for sharing and archiving. Recordings sync between mobile and web so a meeting captured on a phone can be edited later on a larger screen. The product, developed by a European company, is presented as an actively available tool on app stores and is aimed at business meetings, seminars, lectures, media and job interviews, market research, and language learning. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Uniphore is an enterprise Business AI platform built for contact centers and customer service operations. Its customer service suite captures and records voice and screen interactions, then applies speech-to-text and natural language processing to transcribe and analyze conversations. The Conversation Insights Agent uses generative AI to analyze 100% of customer calls, producing conversation summaries, sentiment analysis, and topic/call-driver detection, and lets users query insights in natural language without predefined keyword lists. Its Real-Time Agent Assist surfaces in-the-moment guidance and knowledge during live calls and automates after-call work such as wrap-up summaries. The platform also automates quality assurance across every call rather than relying on random sampling or manual scorecards, flagging coaching needs and compliance gaps. The Communication Recording Agent provides multi-channel audio capture, transcription, and built-in compliance controls (MiFID II, Dodd-Frank, PCI DSS, GDPR). It targets contact center leaders, QA managers, supervisors, and operations teams. Uniphore is established, with documented enterprise deployments and industry analyst recognition.
Best suited for
Deepting is a free tier with paid upgrades (freemium); Uniphore is custom pricing (contact sales). Always confirm current pricing on each vendor's site before buying.
| Feature | Deepting | Uniphore |
|---|---|---|
| Core capability | Real-time speech-to-text with floating subtitles | Real-time call transcription and live agent assist with in-the-moment guidance |
| Standout feature | AI summaries, chapter highlights, and key-point extraction | Generative-AI conversation intelligence analyzing 100% of calls for summaries, sentiment, and call drivers |
| Team usage | Transcription and translation across multiple languages | Automated quality assurance across all interactions without random sampling or manual scorecards |
| Integrations | Speaker identification and paragraph recognition | Multi-channel voice and screen recording with transcription in supported languages |
| Languages & capture | Dynamic highlighting and photo capture during recording | Natural language querying of conversation insights without keyword lists or tags |
| Best-fit workflow | Mobile and web sync with PDF and TXT export | Automated after-call work (ACW) summaries and post-call task automation |
Deepting
Choose Deepting if you need recording and summarizing business meetings and seminars — strengths include captures meetings, interviews, and lectures with structured ai summaries.
Uniphore
Choose Uniphore if you need contact centers transcribing and analyzing every customer call to uncover call drivers and sentiment trends — strengths include analyzes 100% of conversations rather than a sampled subset, improving qa and compliance coverage.
Deepting
Uniphore
It depends on your workflow. Deepting is strong for recording and summarizing business meetings and seminars, while Uniphore is strong for contact centers transcribing and analyzing every customer call to uncover call drivers and sentiment trends. Both transcribe and summarize meetings.
Deepting is a free tier with paid upgrades and Uniphore is custom pricing. Check each vendor's pricing page for the latest plans and free-tier limits.
You can — some teams pair them when each covers a different part of the meeting workflow.
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