Daglo: Korean all-in-one AI notetaker by Action Power that records, transcribes, and summarizes meetings and lectures, with strong Korean recognition and post-recording tools. EvaluAgent: EvaluAgent is a contact-center quality assurance platform that automatically transcribes, scores, and analyzes customer conversations across calls, chats, emails, and tickets. The right pick comes down to team size, budget, and the workflows you want to automate.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Daglo when korean teams turning meeting recordings into structured summaries and action items matters most, and EvaluAgent when surface sentiment, intent, and contact reasons to coach agents and improve cx matters most. Trial each on a few real meetings before you commit — the better fit usually shows fast.
Korean all-in-one AI notetaker by Action Power that records, transcribes, and summarizes meetings and lectures, with strong Korean recognition and post-recording tools.
EvaluAgent is a contact-center quality assurance platform that automatically transcribes, scores, and analyzes customer conversations across calls, chats, emails, and tickets.
Daglo is a Korean AI notetaking and transcription platform operated by Action Power. It records or ingests audio files and converts them into text with summaries, positioned as an all-in-one tool for both meetings and lectures. Daglo is known for strong Korean speech recognition, particularly in maintaining sentence flow in complex or technical discussions where specialized terms and proper nouns appear frequently, making it popular in academic and business settings. Beyond basic transcription, Daglo emphasizes what it calls post-recording utilization: an AI chat that can analyze recordings and answer questions, template-based summaries tailored to different meeting types, keyword extraction for quick understanding and file organization, automatic quiz generation, slide-deck generation, and document translation. It supports transcription across roughly 14 to 16 languages including Korean and English, allowing it to handle international lectures and multilingual content. Daglo is frequently compared with other Korean services such as Clova Note in head-to-head reviews of Korean AI meeting tools, where it is highlighted for terminology recognition and varied summary templates. The service is actively operating and is described as a representative personal-productivity AI meeting minutes product in Korea, suited to individuals and teams who want to turn recordings into structured, reusable knowledge. Pricing varies by plan. Check the official website for current pricing.
Best suited for
EvaluAgent is a UK-based quality assurance and performance-improvement platform built for contact centers, BPOs, QA leads, team managers, and frontline agents. It captures interactions from connected CCaaS, CRM, and helpdesk systems, then transcribes voice calls to text and processes chats, emails, and tickets so every conversation can be reviewed rather than just a manual sample. Its AutoQA engine uses customizable drag-and-drop scorecards to automatically evaluate interactions, applying auto-fail logic and weighting that mirror how a team grades quality. A conversation-intelligence layer adds sentiment analysis, reason-for-contact classification, intent detection, summarization, predictive metrics, and customer-vulnerability signals. Insights flow into coaching plans, performance tracking, and agent feedback. The platform also offers AI-agent observability to detect issues in automated conversations, plus calibration and reporting tools. It integrates with systems such as Genesys, Five9, NICE CXone, Talkdesk, Amazon Connect, Salesforce, and Zendesk, and lists enterprise security credentials including SOC 2 Type II and ISO 27001.
Best suited for
Daglo is a free tier with paid upgrades (freemium); EvaluAgent is a free tier with paid upgrades (paid). Always confirm current pricing on each vendor's site before buying.
| Feature | Daglo | EvaluAgent |
|---|---|---|
| Core capability | Recording and file-upload transcription with AI summaries | Automatic voice-call transcription with multi-language support |
| Standout feature | Strong Korean speech recognition for technical and academic content | AutoQA scoring of 100% of conversations using customizable drag-and-drop scorecards |
| Team usage | AI chat to query and analyze recordings | Conversation intelligence: sentiment analysis, intent detection, and summarization |
| Integrations | Template-based summaries for different meeting types | Reason-for-contact classification and predictive metrics (CSAT/NPS/resolution) |
| Languages & capture | Keyword extraction, quiz generation, and slide-deck generation | AI-agent observability to flag hallucinations, missed intents, and quality issues |
| Best-fit workflow | Support for roughly 14-16 languages plus document translation | Coaching workflows, calibration, and dashboards built on QA insights |
Daglo
Choose Daglo if you need korean teams turning meeting recordings into structured summaries and action items — strengths include excellent korean recognition including specialized terminology.
EvaluAgent
Choose EvaluAgent if you need automatically score and audit 100% of customer service calls and chats for quality and compliance — strengths include transcribes and analyzes every interaction across voice, chat, email, and tickets rather than a small manual sample.
Daglo
EvaluAgent
It depends on your workflow. Daglo is strong for korean teams turning meeting recordings into structured summaries and action items, while EvaluAgent is strong for automatically score and audit 100% of customer service calls and chats for quality and compliance. Both transcribe and summarize meetings.
Daglo is a free tier with paid upgrades and EvaluAgent is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Often yes: teams combine tools when one handles capture and another handles analysis.
More head-to-head comparisons involving Daglo and EvaluAgent.
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