Is Colibri.ai or Level AI better for AI meeting notes?

It depends on your workflow. Colibri.ai is strong for sales call coaching and review, while Level AI is strong for automatically scoring and auditing agent calls and chats for quality assurance at scale. Both transcribe and summarize meetings.

How do Colibri.ai and Level AI compare on price?

Colibri.ai is a free tier with paid upgrades and Level AI is custom pricing. Check each vendor's pricing page for the latest plans and free-tier limits.

Can I use both Colibri.ai and Level AI?

Yes. Many teams run more than one meeting assistant when the workflows are complementary.

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Colibri.ai vs Level AI

Colibri.ai: Real-time meeting notes and live sales coaching/conversation intelligence Level AI: Level AI is a contact center conversation intelligence platform that transcribes, scores, and analyzes voice and text customer interactions with automated QA and real-time agent assist. We compare them on cost, capture approach, and day-to-day fit so you can choose faster.

How Hosiqo compares and tests tools

Final recommendation

Shortlist Colibri.ai when sales call coaching and review matters most, and Level AI when coaching contact center agents using transcript-based insights and real-time call guidance matters most. Test each on your own meetings; the right choice tends to become obvious quickly.

Colibri.ai

CustomAI Sales Meeting Assistants

Real-time meeting notes and live sales coaching/conversation intelligence

AI summaries and action itemsConversation intelligence and analyticsCRM integrations

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Level AI

CustomAI Meeting Assistants

Level AI is a contact center conversation intelligence platform that transcribes, scores, and analyzes voice and text customer interactions with automated QA and real-time agent assist.

Agent screen recording and AI virtual agents for call triage and deflection

About Colibri.ai

Colibri.ai is an AI meeting assistant and conversation-intelligence tool aimed primarily at sales and customer-facing teams. It records and transcribes calls across major conferencing platforms, generates summaries and action items, and offers live cue cards and real-time guidance to help reps during conversations. Beyond individual notes, Colibri analyzes calls at the team level, tracking topics, talk-time, and other signals so managers can coach reps and understand what happens across the pipeline. It integrates with CRMs and other sales tools so call data and follow-ups land in existing systems automatically. The product blends in-call assistance with after-call intelligence, which makes it useful both for reps who want help in the moment and for leaders who want visibility into conversations. Colibri is typically adopted by sales organizations that want a single tool for recording, coaching, and CRM-connected meeting notes. Platforms: Zoom / Google Meet / Microsoft Teams. Integrations: Zoom, Google Meet, Microsoft Teams, Salesforce, HubSpot. Pricing varies by plan. Check the official website for current pricing.

Best suited for

Sales call coaching and review
Live guidance during calls
CRM-connected meeting notes

About Level AI

Level AI is a customer experience platform built for enterprise contact centers that captures, transcribes, and analyzes customer conversations across voice calls, chat, email, and bot interactions. Its proprietary speech-to-text engine, trained on noisy call center audio and fine-tuned to each customer's terminology, converts spoken conversations into searchable transcripts. On top of that transcription layer, Level AI applies semantic intelligence (natural language understanding) rather than keyword matching to detect intent, sentiment, and compliance issues, aiming to monitor 100% of interactions instead of a small sampled fraction. The platform automates quality assurance by scoring conversations against custom scorecards, including open-ended criteria via its QA-GPT feature, and surfaces coaching opportunities. A real-time Agent Assist module suggests next-best actions during live calls, and analytics dashboards extract voice-of-customer insights and dissatisfaction drivers. It is aimed at QA, CX, and operations teams in financial services, healthcare, insurance, and retail. Level AI also offers AI virtual agents for call deflection and screen recording for agent monitoring.

Best suited for

Automatically scoring and auditing agent calls and chats for quality assurance at scale
Coaching contact center agents using transcript-based insights and real-time call guidance
Extracting voice-of-customer and product insights from analyzed customer conversations

Feature	Colibri.ai	Level AI
Core capability	Recording and live transcription	Speech-to-text transcription of voice calls plus ingestion of chat, email, and bot text across channels
Standout feature	AI summaries and action items	Semantic conversation intelligence using NLU to detect intent, sentiment, and compliance signals
Team usage	Real-time cue cards	Automated quality assurance scoring of 100% of interactions via custom scorecards and QA-GPT
Integrations	Conversation intelligence and analytics	Real-time Agent Assist that surfaces recommended responses and guidance during live calls
Languages & capture	CRM integrations	Analytics dashboards for voice-of-customer insights, dissatisfaction drivers, and root-cause analysis
Best-fit workflow	Recording and live transcription	Agent screen recording and AI virtual agents for call triage and deflection

Colibri.ai vs Level AI

About Colibri.ai

About Level AI

Pricing comparison

Feature table

Best for

Pros & cons

FAQ

Is Colibri.ai or Level AI better for AI meeting notes?

How do Colibri.ai and Level AI compare on price?

Can I use both Colibri.ai and Level AI?

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