Coconote: AI note taker by Quizlet that turns lectures, meetings, documents, videos, and audio into organized notes, transcripts, and study materials. QEval: QEval is an AI contact center quality assurance platform that transcribes and scores customer conversations across voice, chat, email, and SMS against customizable scorecards. The right pick comes down to team size, budget, and the workflows you want to automate.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Coconote when students turning lectures and conference talks into notes, flashcards, and quizzes matters most, and QEval when real-time compliance monitoring and de-escalation support during live customer calls matters most. Try them side by side on real calls before deciding — needs vary by team.
AI note taker by Quizlet that turns lectures, meetings, documents, videos, and audio into organized notes, transcripts, and study materials.
QEval is an AI contact center quality assurance platform that transcribes and scores customer conversations across voice, chat, email, and SMS against customizable scorecards.
Coconote is an AI note-taking app from Quizlet, Inc. that automatically generates organized notes, full transcripts, and study materials from a wide range of inputs. It accepts lectures, meetings, documents, PDFs, videos, web links, and audio files, and the app states it produces detailed, organized notes from any lecture, meeting, or document, so users with a backlog of recorded meetings or training videos can upload files and receive a structured summary and transcript in return. Alongside transcription and summarization, Coconote includes an AI chat feature that answers questions using the captured content, plus flashcard and quiz generation, study games, and the ability to convert notes into an AI-narrated podcast conversation. It supports more than 100 languages and syncs across iPhone, iPad, Apple Watch, Mac, Android, and the web so notes are available on any device. The product is geared toward students and professionals and highlights benefits for people with ADHD or auditory-processing challenges, while positioning itself as a legitimate learning aid rather than a way to bypass academic honor codes. Coconote is free to download and use to get started, with an Unlimited Pass subscription that adds unlimited notes, priority support, and additional features. The app is actively operating. Pricing varies by plan. Check the official website for current pricing.
Best suited for
QEval, built by Etech Global Services, is an AI-powered contact center quality assurance and performance management platform. It automatically transcribes recorded and live customer interactions across voice, chat, email, and SMS channels, then applies speech analytics, sentiment detection, and topic classification to evaluate every conversation against customizable quality scorecards rather than a small manual sample. Built for contact center QA teams, compliance officers, and operations leaders, it converts interactions into searchable transcripts in near real time, scoring both human and AI agents. QEval includes real-time agent assist that surfaces compliance prompts and de-escalation guidance during live calls, automated PCI/HIPAA/GDPR compliance monitoring with PHI/PII redaction, and coaching workflows with analytics and gamification to drive agent improvement. A flexible scorecard builder supports numeric, weighted, blind, and holistic scoring formats. Distinct from generic LLM wrappers, QEval emphasizes a proprietary multi-expert evaluation architecture, vendor-neutral scoring of third-party AI agents, and a roughly 30-day deployment timeline aimed at enterprise contact centers.
Best suited for
Coconote is a free tier with paid upgrades (freemium); QEval is custom pricing (contact sales). Always confirm current pricing on each vendor's site before buying.
| Feature | Coconote | QEval |
|---|---|---|
| Core capability | Generates organized notes and full transcripts from audio and video | Automated transcription of recorded and live calls into searchable text via speech analytics |
| Standout feature | Accepts lectures, meetings, documents, PDFs, videos, links, and audio | Customizable quality scorecards (numeric, weighted, blind, and holistic scoring formats) |
| Team usage | AI chat that answers questions from captured content | Evaluation across 100% of voice, chat, email, and SMS interactions instead of manual samples |
| Integrations | Flashcard and quiz generation plus study games | Real-time agent assist with live compliance prompts and de-escalation guidance |
| Languages & capture | Converts notes into an AI-narrated podcast conversation | Compliance monitoring for PCI, HIPAA, and GDPR with PHI/PII redaction |
| Best-fit workflow | Support for 100+ languages | Scoring of both human agents and third-party AI agents, plus coaching, analytics, and gamification |
Coconote
Choose Coconote if you need students turning lectures and conference talks into notes, flashcards, and quizzes — strengths include versatile input handling (lectures, meetings, documents, videos, links, audio).
QEval
Choose QEval if you need automating quality monitoring and scoring of agent customer interactions at scale — strengths include transcribes and analyzes 100% of interactions across multiple channels rather than a sampled subset.
Coconote
QEval
It depends on your workflow. Coconote is strong for students turning lectures and conference talks into notes, flashcards, and quizzes, while QEval is strong for automating quality monitoring and scoring of agent customer interactions at scale. Both transcribe and summarize meetings.
Coconote is a free tier with paid upgrades and QEval is custom pricing. Check each vendor's pricing page for the latest plans and free-tier limits.
Often yes: teams combine tools when one handles capture and another handles analysis.
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