Coconote: AI note taker by Quizlet that turns lectures, meetings, documents, videos, and audio into organized notes, transcripts, and study materials. Level AI: Level AI is a contact center conversation intelligence platform that transcribes, scores, and analyzes voice and text customer interactions with automated QA and real-time agent assist. The right pick comes down to team size, budget, and the workflows you want to automate.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Coconote when students turning lectures and conference talks into notes, flashcards, and quizzes matters most, and Level AI when coaching contact center agents using transcript-based insights and real-time call guidance matters most. Trial each on a few real meetings before you commit — the better fit usually shows fast.
AI note taker by Quizlet that turns lectures, meetings, documents, videos, and audio into organized notes, transcripts, and study materials.
Level AI is a contact center conversation intelligence platform that transcribes, scores, and analyzes voice and text customer interactions with automated QA and real-time agent assist.
Coconote is an AI note-taking app from Quizlet, Inc. that automatically generates organized notes, full transcripts, and study materials from a wide range of inputs. It accepts lectures, meetings, documents, PDFs, videos, web links, and audio files, and the app states it produces detailed, organized notes from any lecture, meeting, or document, so users with a backlog of recorded meetings or training videos can upload files and receive a structured summary and transcript in return. Alongside transcription and summarization, Coconote includes an AI chat feature that answers questions using the captured content, plus flashcard and quiz generation, study games, and the ability to convert notes into an AI-narrated podcast conversation. It supports more than 100 languages and syncs across iPhone, iPad, Apple Watch, Mac, Android, and the web so notes are available on any device. The product is geared toward students and professionals and highlights benefits for people with ADHD or auditory-processing challenges, while positioning itself as a legitimate learning aid rather than a way to bypass academic honor codes. Coconote is free to download and use to get started, with an Unlimited Pass subscription that adds unlimited notes, priority support, and additional features. The app is actively operating. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Level AI is a customer experience platform built for enterprise contact centers that captures, transcribes, and analyzes customer conversations across voice calls, chat, email, and bot interactions. Its proprietary speech-to-text engine, trained on noisy call center audio and fine-tuned to each customer's terminology, converts spoken conversations into searchable transcripts. On top of that transcription layer, Level AI applies semantic intelligence (natural language understanding) rather than keyword matching to detect intent, sentiment, and compliance issues, aiming to monitor 100% of interactions instead of a small sampled fraction. The platform automates quality assurance by scoring conversations against custom scorecards, including open-ended criteria via its QA-GPT feature, and surfaces coaching opportunities. A real-time Agent Assist module suggests next-best actions during live calls, and analytics dashboards extract voice-of-customer insights and dissatisfaction drivers. It is aimed at QA, CX, and operations teams in financial services, healthcare, insurance, and retail. Level AI also offers AI virtual agents for call deflection and screen recording for agent monitoring.
Best suited for
Coconote is a free tier with paid upgrades (freemium); Level AI is custom pricing (contact sales). Always confirm current pricing on each vendor's site before buying.
| Feature | Coconote | Level AI |
|---|---|---|
| Core capability | Generates organized notes and full transcripts from audio and video | Speech-to-text transcription of voice calls plus ingestion of chat, email, and bot text across channels |
| Standout feature | Accepts lectures, meetings, documents, PDFs, videos, links, and audio | Semantic conversation intelligence using NLU to detect intent, sentiment, and compliance signals |
| Team usage | AI chat that answers questions from captured content | Automated quality assurance scoring of 100% of interactions via custom scorecards and QA-GPT |
| Integrations | Flashcard and quiz generation plus study games | Real-time Agent Assist that surfaces recommended responses and guidance during live calls |
| Languages & capture | Converts notes into an AI-narrated podcast conversation | Analytics dashboards for voice-of-customer insights, dissatisfaction drivers, and root-cause analysis |
| Best-fit workflow | Support for 100+ languages | Agent screen recording and AI virtual agents for call triage and deflection |
Coconote
Choose Coconote if you need students turning lectures and conference talks into notes, flashcards, and quizzes — strengths include versatile input handling (lectures, meetings, documents, videos, links, audio).
Level AI
Choose Level AI if you need automatically scoring and auditing agent calls and chats for quality assurance at scale — strengths include transcription engine is trained specifically on noisy contact center audio and tuned to customer-specific terminology.
Coconote
Level AI
It depends on your workflow. Coconote is strong for students turning lectures and conference talks into notes, flashcards, and quizzes, while Level AI is strong for automatically scoring and auditing agent calls and chats for quality assurance at scale. Both transcribe and summarize meetings.
Coconote is a free tier with paid upgrades and Level AI is custom pricing. Check each vendor's pricing page for the latest plans and free-tier limits.
You can — some teams pair them when each covers a different part of the meeting workflow.
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