CLOVA Note: South Korean AI meeting-minutes service by Naver that records meetings, transcribes speech, separates speakers, and generates summaries and action items. MaestroQA: MaestroQA is a customer-support QA platform that transcribes and analyzes calls, chats, and emails to power scorecards, coaching, and conversation analytics. The right pick comes down to team size, budget, and the workflows you want to automate.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist CLOVA Note when korean-language teams generating automatic meeting minutes matters most, and MaestroQA when auto-reviewing entire conversation volumes for compliance and risk monitoring matters most. Run both through a week of actual calls to see which suits your workflow.
South Korean AI meeting-minutes service by Naver that records meetings, transcribes speech, separates speakers, and generates summaries and action items.
MaestroQA is a customer-support QA platform that transcribes and analyzes calls, chats, and emails to power scorecards, coaching, and conversation analytics.
CLOVA Note is an AI-powered meeting-minutes and voice-transcription service from Naver Corporation, one of South Korea's largest internet companies. First introduced in 2020 and officially launched as CLOVA Note, it lets users record meetings directly on a PC or mobile device, or upload recordings, and then automatically converts the speech to text using Naver's own voice-recognition technology. It applies speaker diarization to distinguish between different participants and uses natural-language processing, including Naver's HyperCLOVA model, to produce summaries, surface meeting topics, suggest next steps, and highlight key points paragraph by paragraph. CLOVA Note supports multiple languages including Korean, English, Japanese, Simplified Chinese, and Traditional Chinese, as well as a multilingual recognition model for mixed-language meetings. It works across smartphones, tablets, and PCs with notes synced across devices, and lets organizations register industry-specific terminology and company names to improve recognition accuracy. It is particularly popular in South Korea and across Asia. CLOVA Note is best for individuals and teams in the region who need accurate Korean-language meeting transcription and AI-generated minutes. Pricing varies by plan. Check the official website for current pricing.
Best suited for
MaestroQA is an AI conversation-data quality platform built for customer support, contact center, and CX teams. It ingests conversation data across channels—calls, chats, emails, bots, and surveys—and turns it into QA scorecards, analytics, and coaching workflows. For voice, MaestroQA runs its own transcription built on enhanced open-source speech models, transcribing calls without per-minute charges. Transcription features include speaker diarization, redaction of sensitive customer data, custom vocabulary to capture industry-specific terms, and an interactive transcript UI that lets reviewers skip inactive periods and jump to friction points; transcripts export via S3 or CSV with speakers and timestamps. On top of transcripts, AutoQA can review entire conversation volumes and flag interactions for targeted manual QA, while conversation analytics and AskAI surface sentiment, customer concerns, and coaching opportunities. The platform integrates with helpdesk and contact-center tools such as Zendesk, Intercom, Salesforce Service Cloud, Talkdesk, Five9, and Aircall. It is aimed at QA managers, compliance officers, and support leaders at mid-market and enterprise companies.
Best suited for
CLOVA Note is a free tier with paid upgrades (freemium); MaestroQA is custom pricing (contact sales). Always confirm current pricing on each vendor's site before buying.
| Feature | CLOVA Note | MaestroQA |
|---|---|---|
| Core capability | Direct meeting recording on PC and mobile | Proprietary call transcription with speaker diarization across calls, chats, and emails |
| Standout feature | Automatic speech-to-text transcription | AutoQA to automatically review conversation volumes and flag interactions for manual QA |
| Team usage | Speaker diarization to distinguish participants | Redaction of sensitive customer data and custom vocabulary for industry-specific terms |
| Integrations | AI summaries, topics, and next-step suggestions | Customizable QA scorecards, coaching workflows, and calibrations |
| Languages & capture | Multilingual support (Korean, English, Japanese, Chinese) | Conversation analytics and AskAI (GPT-powered) for sentiment and insight surfacing |
| Best-fit workflow | Custom vocabulary registration for industry terms | Integrations with Zendesk, Intercom, Salesforce Service Cloud, Talkdesk, Five9, Aircall, and more |
CLOVA Note
Choose CLOVA Note if you need korean-language teams generating automatic meeting minutes — strengths include strong korean-language recognition from a major regional provider.
MaestroQA
Choose MaestroQA if you need transcribing and scoring support calls and chats to monitor agent quality at scale — strengths include built-in transcription that processes full call volumes without per-minute usage fees.
CLOVA Note
MaestroQA
It depends on your workflow. CLOVA Note is strong for korean-language teams generating automatic meeting minutes, while MaestroQA is strong for transcribing and scoring support calls and chats to monitor agent quality at scale. Both transcribe and summarize meetings.
CLOVA Note is a free tier with paid upgrades and MaestroQA is custom pricing. Check each vendor's pricing page for the latest plans and free-tier limits.
Often yes: teams combine tools when one handles capture and another handles analysis.
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