CLOVA Note: South Korean AI meeting-minutes service by Naver that records meetings, transcribes speech, separates speakers, and generates summaries and action items. Eleveo: Eleveo is an AI-driven contact center workforce optimization platform that records, transcribes, and analyzes customer calls and interactions. This comparison weighs them on pricing, features, and everyday workflow fit.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist CLOVA Note when korean-language teams generating automatic meeting minutes matters most, and Eleveo when quality management and agent coaching from analyzed conversations matters most. Try them side by side on real calls before deciding — needs vary by team.
South Korean AI meeting-minutes service by Naver that records meetings, transcribes speech, separates speakers, and generates summaries and action items.
Eleveo is an AI-driven contact center workforce optimization platform that records, transcribes, and analyzes customer calls and interactions.
CLOVA Note is an AI-powered meeting-minutes and voice-transcription service from Naver Corporation, one of South Korea's largest internet companies. First introduced in 2020 and officially launched as CLOVA Note, it lets users record meetings directly on a PC or mobile device, or upload recordings, and then automatically converts the speech to text using Naver's own voice-recognition technology. It applies speaker diarization to distinguish between different participants and uses natural-language processing, including Naver's HyperCLOVA model, to produce summaries, surface meeting topics, suggest next steps, and highlight key points paragraph by paragraph. CLOVA Note supports multiple languages including Korean, English, Japanese, Simplified Chinese, and Traditional Chinese, as well as a multilingual recognition model for mixed-language meetings. It works across smartphones, tablets, and PCs with notes synced across devices, and lets organizations register industry-specific terminology and company names to improve recognition accuracy. It is particularly popular in South Korea and across Asia. CLOVA Note is best for individuals and teams in the region who need accurate Korean-language meeting transcription and AI-generated minutes. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Eleveo is a workforce optimization software suite built for contact centers, combining call recording, quality management, speech analytics, and workforce management. Its media capture component records voice calls, video, and agent screens across multiple channels, while AI-driven speech analytics applies continuous speech recognition to produce call transcriptions, automated summaries, sentiment detection, topic categorization, and flags. From transcriptions it surfaces highlights, next steps, and trends, and summaries can be exported to CRM systems via an open API. The platform also includes agent scheduling and forecasting, plus compliance tooling for regulations such as GDPR, PCI-DSS, and TCPA. It integrates with major contact center and calling platforms including Cisco Webex Contact Center, Webex Calling, Microsoft Teams, Amazon Connect, Genesys, and Unify OpenScape, with on-premises, cloud, and hybrid deployment options. Eleveo is aimed at mid-market and enterprise contact centers and quality, compliance, and operations teams that need to capture, transcribe, and review customer conversations at scale rather than individual meeting note-taking.
Best suited for
CLOVA Note is a free tier with paid upgrades (freemium); Eleveo is custom pricing (contact sales). Always confirm current pricing on each vendor's site before buying.
| Feature | CLOVA Note | Eleveo |
|---|---|---|
| Core capability | Direct meeting recording on PC and mobile | AI speech analytics with continuous speech-to-text transcription |
| Standout feature | Automatic speech-to-text transcription | Omnichannel media capture (voice, video, and screen recording) |
| Team usage | Speaker diarization to distinguish participants | Automated call summaries with highlights, topics, and next steps |
| Integrations | AI summaries, topics, and next-step suggestions | Sentiment detection and conversation categorization across interactions |
| Languages & capture | Multilingual support (Korean, English, Japanese, Chinese) | Workforce management with AI forecasting and agent scheduling |
| Best-fit workflow | Custom vocabulary registration for industry terms | Compliance tooling for GDPR, PCI-DSS, and TCPA |
CLOVA Note
Choose CLOVA Note if you need korean-language teams generating automatic meeting minutes — strengths include strong korean-language recognition from a major regional provider.
Eleveo
Choose Eleveo if you need recording and transcribing customer service and sales calls at scale — strengths include analyzes and transcribes 100% of recorded interactions, not just samples.
CLOVA Note
Eleveo
It depends on your workflow. CLOVA Note is strong for korean-language teams generating automatic meeting minutes, while Eleveo is strong for recording and transcribing customer service and sales calls at scale. Both transcribe and summarize meetings.
CLOVA Note is a free tier with paid upgrades and Eleveo is custom pricing. Check each vendor's pricing page for the latest plans and free-tier limits.
Sure. Running both makes sense when their strengths don't overlap and the budget allows.
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