Clevercast: Clevercast is a multilingual live streaming platform that adds AI-powered closed captions, real-time transcription, speech translation, and remote interpretation to live events and webinars. QEval: QEval is an AI contact center quality assurance platform that transcribes and scores customer conversations across voice, chat, email, and SMS against customizable scorecards. Below, they line up on price, capture method, and how each fits a real meeting stack.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Clevercast when adding live multilingual closed captions and subtitles to conferences and webinars matters most, and QEval when real-time compliance monitoring and de-escalation support during live customer calls matters most. Test each on your own meetings; the right choice tends to become obvious quickly.
Clevercast is a multilingual live streaming platform that adds AI-powered closed captions, real-time transcription, speech translation, and remote interpretation to live events and webinars.
QEval is an AI contact center quality assurance platform that transcribes and scores customer conversations across voice, chat, email, and SMS against customizable scorecards.
Clevercast is a SaaS platform for multilingual live streaming and accessibility, aimed at organizations broadcasting events, conferences, webinars, and meetings to global audiences. Incoming audio and video are sent from an encoder to Clevercast, which generates AI closed captions described as having high accuracy, including for streams where multiple languages are spoken. From that speech-to-text source it can produce live subtitles in multiple languages, synthetic AI voice translations that viewers select per language, and on-site scrolling transcripts displayed on screens for event attendees. A web interface lets operators correct the AI transcription in real time, improving the resulting captions and translations, and remote human interpreters can also be added for events with strict quality requirements. Streams are delivered via HLS through a global CDN and can be embedded in Clevercast's player or distributed to platforms such as YouTube. It suits enterprises, international bodies, educational institutions, and media companies that need accessible, language-inclusive live broadcasts rather than a personal meeting note-taker.
Best suited for
QEval, built by Etech Global Services, is an AI-powered contact center quality assurance and performance management platform. It automatically transcribes recorded and live customer interactions across voice, chat, email, and SMS channels, then applies speech analytics, sentiment detection, and topic classification to evaluate every conversation against customizable quality scorecards rather than a small manual sample. Built for contact center QA teams, compliance officers, and operations leaders, it converts interactions into searchable transcripts in near real time, scoring both human and AI agents. QEval includes real-time agent assist that surfaces compliance prompts and de-escalation guidance during live calls, automated PCI/HIPAA/GDPR compliance monitoring with PHI/PII redaction, and coaching workflows with analytics and gamification to drive agent improvement. A flexible scorecard builder supports numeric, weighted, blind, and holistic scoring formats. Distinct from generic LLM wrappers, QEval emphasizes a proprietary multi-expert evaluation architecture, vendor-neutral scoring of third-party AI agents, and a roughly 30-day deployment timeline aimed at enterprise contact centers.
Best suited for
Clevercast is a free tier with paid upgrades (freemium); QEval is custom pricing (contact sales). Always confirm current pricing on each vendor's site before buying.
| Feature | Clevercast | QEval |
|---|---|---|
| Core capability | AI-generated live closed captions, including for multi-language streams | Automated transcription of recorded and live calls into searchable text via speech analytics |
| Standout feature | Real-time speech translation with synthetic AI voices in multiple languages | Customizable quality scorecards (numeric, weighted, blind, and holistic scoring formats) |
| Team usage | Web interface for editing AI transcription in real time to improve captions | Evaluation across 100% of voice, chat, email, and SMS interactions instead of manual samples |
| Integrations | On-site real-time scrolling transcript for event attendees | Real-time agent assist with live compliance prompts and de-escalation guidance |
| Languages & capture | Remote human interpretation for events with strict quality needs | Compliance monitoring for PCI, HIPAA, and GDPR with PHI/PII redaction |
| Best-fit workflow | HLS delivery via global CDN with embeddable player and simulcast to platforms like YouTube | Scoring of both human agents and third-party AI agents, plus coaching, analytics, and gamification |
Clevercast
Choose Clevercast if you need adding live multilingual closed captions and subtitles to conferences and webinars — strengths include combines ai captions, translation, and human interpretation in one live-streaming platform.
QEval
Choose QEval if you need automating quality monitoring and scoring of agent customer interactions at scale — strengths include transcribes and analyzes 100% of interactions across multiple channels rather than a sampled subset.
Clevercast
QEval
It depends on your workflow. Clevercast is strong for adding live multilingual closed captions and subtitles to conferences and webinars, while QEval is strong for automating quality monitoring and scoring of agent customer interactions at scale. Both transcribe and summarize meetings.
Clevercast is a free tier with paid upgrades and QEval is custom pricing. Check each vendor's pricing page for the latest plans and free-tier limits.
Yes. Many teams run more than one meeting assistant when the workflows are complementary.
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