Clevercast: Clevercast is a multilingual live streaming platform that adds AI-powered closed captions, real-time transcription, speech translation, and remote interpretation to live events and webinars. Level AI: Level AI is a contact center conversation intelligence platform that transcribes, scores, and analyzes voice and text customer interactions with automated QA and real-time agent assist. Which one wins depends on your platform mix, budget, and how hands-off you want notes to be.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Clevercast when adding live multilingual closed captions and subtitles to conferences and webinars matters most, and Level AI when coaching contact center agents using transcript-based insights and real-time call guidance matters most. Try them side by side on real calls before deciding — needs vary by team.
Clevercast is a multilingual live streaming platform that adds AI-powered closed captions, real-time transcription, speech translation, and remote interpretation to live events and webinars.
Level AI is a contact center conversation intelligence platform that transcribes, scores, and analyzes voice and text customer interactions with automated QA and real-time agent assist.
Clevercast is a SaaS platform for multilingual live streaming and accessibility, aimed at organizations broadcasting events, conferences, webinars, and meetings to global audiences. Incoming audio and video are sent from an encoder to Clevercast, which generates AI closed captions described as having high accuracy, including for streams where multiple languages are spoken. From that speech-to-text source it can produce live subtitles in multiple languages, synthetic AI voice translations that viewers select per language, and on-site scrolling transcripts displayed on screens for event attendees. A web interface lets operators correct the AI transcription in real time, improving the resulting captions and translations, and remote human interpreters can also be added for events with strict quality requirements. Streams are delivered via HLS through a global CDN and can be embedded in Clevercast's player or distributed to platforms such as YouTube. It suits enterprises, international bodies, educational institutions, and media companies that need accessible, language-inclusive live broadcasts rather than a personal meeting note-taker.
Best suited for
Level AI is a customer experience platform built for enterprise contact centers that captures, transcribes, and analyzes customer conversations across voice calls, chat, email, and bot interactions. Its proprietary speech-to-text engine, trained on noisy call center audio and fine-tuned to each customer's terminology, converts spoken conversations into searchable transcripts. On top of that transcription layer, Level AI applies semantic intelligence (natural language understanding) rather than keyword matching to detect intent, sentiment, and compliance issues, aiming to monitor 100% of interactions instead of a small sampled fraction. The platform automates quality assurance by scoring conversations against custom scorecards, including open-ended criteria via its QA-GPT feature, and surfaces coaching opportunities. A real-time Agent Assist module suggests next-best actions during live calls, and analytics dashboards extract voice-of-customer insights and dissatisfaction drivers. It is aimed at QA, CX, and operations teams in financial services, healthcare, insurance, and retail. Level AI also offers AI virtual agents for call deflection and screen recording for agent monitoring.
Best suited for
Clevercast is a free tier with paid upgrades (freemium); Level AI is custom pricing (contact sales). Always confirm current pricing on each vendor's site before buying.
| Feature | Clevercast | Level AI |
|---|---|---|
| Core capability | AI-generated live closed captions, including for multi-language streams | Speech-to-text transcription of voice calls plus ingestion of chat, email, and bot text across channels |
| Standout feature | Real-time speech translation with synthetic AI voices in multiple languages | Semantic conversation intelligence using NLU to detect intent, sentiment, and compliance signals |
| Team usage | Web interface for editing AI transcription in real time to improve captions | Automated quality assurance scoring of 100% of interactions via custom scorecards and QA-GPT |
| Integrations | On-site real-time scrolling transcript for event attendees | Real-time Agent Assist that surfaces recommended responses and guidance during live calls |
| Languages & capture | Remote human interpretation for events with strict quality needs | Analytics dashboards for voice-of-customer insights, dissatisfaction drivers, and root-cause analysis |
| Best-fit workflow | HLS delivery via global CDN with embeddable player and simulcast to platforms like YouTube | Agent screen recording and AI virtual agents for call triage and deflection |
Clevercast
Choose Clevercast if you need adding live multilingual closed captions and subtitles to conferences and webinars — strengths include combines ai captions, translation, and human interpretation in one live-streaming platform.
Level AI
Choose Level AI if you need automatically scoring and auditing agent calls and chats for quality assurance at scale — strengths include transcription engine is trained specifically on noisy contact center audio and tuned to customer-specific terminology.
Clevercast
Level AI
It depends on your workflow. Clevercast is strong for adding live multilingual closed captions and subtitles to conferences and webinars, while Level AI is strong for automatically scoring and auditing agent calls and chats for quality assurance at scale. Both transcribe and summarize meetings.
Clevercast is a free tier with paid upgrades and Level AI is custom pricing. Check each vendor's pricing page for the latest plans and free-tier limits.
Yes. Many teams run more than one meeting assistant when the workflows are complementary.
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