Clevercast: Clevercast is a multilingual live streaming platform that adds AI-powered closed captions, real-time transcription, speech translation, and remote interpretation to live events and webinars. Cresta: Enterprise contact-center AI platform combining real-time agent assist, autonomous AI agents, and conversation intelligence. We compare them on cost, capture approach, and day-to-day fit so you can choose faster.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Clevercast when adding live multilingual closed captions and subtitles to conferences and webinars matters most, and Cresta when analyzing every interaction to identify behaviors that drive outcomes matters most. Run both through a week of actual calls to see which suits your workflow.
Clevercast is a multilingual live streaming platform that adds AI-powered closed captions, real-time transcription, speech translation, and remote interpretation to live events and webinars.
Enterprise contact-center AI platform combining real-time agent assist, autonomous AI agents, and conversation intelligence.
Clevercast is a SaaS platform for multilingual live streaming and accessibility, aimed at organizations broadcasting events, conferences, webinars, and meetings to global audiences. Incoming audio and video are sent from an encoder to Clevercast, which generates AI closed captions described as having high accuracy, including for streams where multiple languages are spoken. From that speech-to-text source it can produce live subtitles in multiple languages, synthetic AI voice translations that viewers select per language, and on-site scrolling transcripts displayed on screens for event attendees. A web interface lets operators correct the AI transcription in real time, improving the resulting captions and translations, and remote human interpreters can also be added for events with strict quality requirements. Streams are delivered via HLS through a global CDN and can be embedded in Clevercast's player or distributed to platforms such as YouTube. It suits enterprises, international bodies, educational institutions, and media companies that need accessible, language-inclusive live broadcasts rather than a personal meeting note-taker.
Best suited for
Cresta is an enterprise customer-experience AI platform that unifies human and AI agents across voice and digital channels. It captures conversations through integrations with major contact-center systems such as Genesys, NICE, Salesforce, Twilio, and Amazon Connect, then analyzes those interactions at scale to surface behavioral insights and deliver real-time guidance. Its Agent Assist listens to live conversations and provides agents with in-the-moment suggestions, knowledge, and next-best actions, while a Knowledge Agent proactively surfaces context-aware answers without manual prompting. Cresta's conversation intelligence analyzes 100% of interactions to identify the behaviors that drive outcomes, and its automated quality management scores conversations across the board so supervisors gain visibility without manual sampling. The platform also offers autonomous AI agents that can resolve customer conversations end to end, plus an Agent Operations Center that gives supervisors real-time visibility and intervention tools across both human and AI-led conversations. Cresta is built for large enterprise contact centers in industries such as financial services, travel and hospitality, telecommunications, insurance, and healthcare that need real-time assistance, coaching, and analytics at scale. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Clevercast is a free tier with paid upgrades (freemium); Cresta is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Clevercast | Cresta |
|---|---|---|
| Core capability | AI-generated live closed captions, including for multi-language streams | Real-time Agent Assist with live suggestions and knowledge |
| Standout feature | Real-time speech translation with synthetic AI voices in multiple languages | Conversation intelligence analyzing 100% of interactions |
| Team usage | Web interface for editing AI transcription in real time to improve captions | Automated quality management and scoring across all calls |
| Integrations | On-site real-time scrolling transcript for event attendees | Knowledge Agent that proactively surfaces context-aware answers |
| Languages & capture | Remote human interpretation for events with strict quality needs | Autonomous AI agents for end-to-end conversation resolution |
| Best-fit workflow | HLS delivery via global CDN with embeddable player and simulcast to platforms like YouTube | Integrations with Genesys, NICE, Salesforce, Twilio, and Amazon Connect |
Clevercast
Choose Clevercast if you need adding live multilingual closed captions and subtitles to conferences and webinars — strengths include combines ai captions, translation, and human interpretation in one live-streaming platform.
Cresta
Choose Cresta if you need assisting contact-center agents in real time during customer conversations — strengths include delivers real-time guidance during live conversations, not just post-call review.
Clevercast
Cresta
It depends on your workflow. Clevercast is strong for adding live multilingual closed captions and subtitles to conferences and webinars, while Cresta is strong for assisting contact-center agents in real time during customer conversations. Both transcribe and summarize meetings.
Clevercast is a free tier with paid upgrades and Cresta is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
You can — some teams pair them when each covers a different part of the meeting workflow.
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