Cleft Notes: AI voice-note app that turns spoken thoughts and meeting audio into structured, organized notes. Observe.AI: Observe.AI is a contact-center conversation intelligence platform that records, transcribes, and auto-scores customer calls and chats against quality scorecards while guiding agents in real time. The right pick comes down to team size, budget, and the workflows you want to automate.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Cleft Notes when capturing post-meeting recaps and action items by voice matters most, and Observe.AI when contact-center agents getting real-time prompts and after-call summaries during live interactions matters most. Trial each on a few real meetings before you commit — the better fit usually shows fast.
AI voice-note app that turns spoken thoughts and meeting audio into structured, organized notes.
Observe.AI is a contact-center conversation intelligence platform that records, transcribes, and auto-scores customer calls and chats against quality scorecards while guiding agents in real time.
Cleft Notes is an AI-powered voice-note app that captures spoken thoughts, meeting recaps, and other audio and converts them into structured, readable notes. Users record by speaking, and the app transcribes the audio and reshapes it into organized output, offering formats such as bulleted and headed notes, flowing paragraphs without bullets, or a cleaned-up verbatim transcript. It performs transcription on-device, which allows it to work offline and supports a privacy-focused approach, with encrypted cloud sync and local file storage that users control. Cleft integrates with a range of productivity tools, including Notion, Apple Notes, Obsidian, Todoist, and automation via Zapier, so notes can flow into existing workflows. The app is available across the Apple ecosystem, including iPhone, iPad, Mac, Apple Watch, and CarPlay, making it convenient to capture thoughts hands-free. While it is broadly a voice-to-notes tool, it is commonly used to capture meeting summaries and post-meeting recaps, and it is aimed at professionals and individuals who think out loud and want spoken input turned into well-formatted notes rather than raw recordings. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Observe.AI is a conversation intelligence and CX platform built for contact centers. It captures customer interactions across voice, chat, and email, then transcribes them using a proprietary automatic speech recognition (ASR) engine that produces diarized transcripts with built-in PII redaction. On top of those transcripts, it layers large language models to automatically evaluate 100% of conversations against configurable QA scorecards, replacing the manual sampling most quality teams rely on. The platform surfaces sentiment, keyword spotting, and operational insights, and feeds them into coaching workflows for supervisors. For frontline agents, an Agent Copilot delivers real-time guidance, next-best-action prompts, and automated after-call summaries during live interactions. It's aimed at enterprise CX, support, and sales operations in regulated industries such as banking, insurance, healthcare, and travel, and offers hundreds of pre-built integrations with common contact-center and CRM systems. Distinct points include full-coverage auto QA, real-time agent assist tied to live sentiment, and an ASR engine tuned specifically for contact-center audio rather than general meetings.
Best suited for
Cleft Notes is a free tier with paid upgrades (freemium); Observe.AI is custom pricing (contact sales). Always confirm current pricing on each vendor's site before buying.
| Feature | Cleft Notes | Observe.AI |
|---|---|---|
| Core capability | On-device transcription that works offline | Proprietary ASR that produces diarized call transcriptions with built-in PII redaction |
| Standout feature | Multiple output formats: organized, no-bullets, or verbatim | Automated quality assurance that scores 100% of interactions against configurable QA scorecards |
| Team usage | Encrypted cloud sync with user-controlled local storage | Real-time Agent Copilot delivering live guidance, prompts, and next-best-action suggestions |
| Integrations | Integrations with Notion, Apple Notes, Obsidian, Todoist, and Zapier | Automated after-call summaries for voice and chat interactions |
| Languages & capture | Available on iPhone, iPad, Mac, Apple Watch, and CarPlay | Sentiment analysis, keyword spotting, and conversation analytics across voice, chat, and email |
| Best-fit workflow | Hands-free voice capture of thoughts and meeting recaps | Supervisor coaching workflows and pre-built integrations with contact-center and CRM tools |
Cleft Notes
Choose Cleft Notes if you need capturing post-meeting recaps and action items by voice — strengths include on-device transcription enables offline use and privacy.
Observe.AI
Choose Observe.AI if you need quality assurance teams auto-scoring every support call against compliance and qa scorecards — strengths include auto-scores 100% of conversations instead of a small manual sample, giving full qa coverage.
Cleft Notes
Observe.AI
It depends on your workflow. Cleft Notes is strong for capturing post-meeting recaps and action items by voice, while Observe.AI is strong for quality assurance teams auto-scoring every support call against compliance and qa scorecards. Both transcribe and summarize meetings.
Cleft Notes is a free tier with paid upgrades and Observe.AI is custom pricing. Check each vendor's pricing page for the latest plans and free-tier limits.
Sure. Running both makes sense when their strengths don't overlap and the budget allows.
More head-to-head comparisons involving Cleft Notes and Observe.AI.
Cleft Notes: AI voice-note app that turns spoken thoughts and meeting audio into structured, organized notes. ClickUp AI Notetaker: ClickUp's built-in AI Notetaker captures meeting recordings, transcripts, and summaries and connects them to ClickUp Docs and tasks. Here's where each one pulls ahead on pricing, features, and the meetings it suits best.
Cleft Notes: AI voice-note app that turns spoken thoughts and meeting audio into structured, organized notes. Clipto: Mac-based AI transcription and knowledge assistant that indexes and searches meetings, interviews, podcasts, lectures, and other audio/video locally on-device. Below, they line up on price, capture method, and how each fits a real meeting stack.
Cleft Notes: AI voice-note app that turns spoken thoughts and meeting audio into structured, organized notes. Close Notetaker: An AI notetaker built into Close CRM that automatically transcribes and summarizes sales calls and meetings inside the CRM. This comparison weighs them on pricing, features, and everyday workflow fit.
Cleft Notes: AI voice-note app that turns spoken thoughts and meeting audio into structured, organized notes. Coach Pilot: AI sales coaching agent that joins calls, coaches reps in real time, updates the CRM, and scores deals. Which one wins depends on your platform mix, budget, and how hands-off you want notes to be.
Cleft Notes: AI voice-note app that turns spoken thoughts and meeting audio into structured, organized notes. Cockatoo: AI transcription and note-taking service that records and transcribes meetings and lectures, then turns them into structured notes and summaries. The right pick comes down to team size, budget, and the workflows you want to automate.
Cleft Notes: AI voice-note app that turns spoken thoughts and meeting audio into structured, organized notes. Coconote: AI note taker by Quizlet that turns lectures, meetings, documents, videos, and audio into organized notes, transcripts, and study materials. Here's where each one pulls ahead on pricing, features, and the meetings it suits best.
Cleft Notes: AI voice-note app that turns spoken thoughts and meeting audio into structured, organized notes. CogniCor: AI assistant for financial advisors that automates meeting prep, note-taking, follow-ups, and forms inside the CRM. Here's where each one pulls ahead on pricing, features, and the meetings it suits best.
Cleft Notes: AI voice-note app that turns spoken thoughts and meeting audio into structured, organized notes. Cogram: AI platform for the architecture, engineering and construction industry that automates meeting minutes and action items with strong privacy controls. Below, they line up on price, capture method, and how each fits a real meeting stack.
Cleft Notes: AI voice-note app that turns spoken thoughts and meeting audio into structured, organized notes. ColdCALR: AI cold-call roleplay and training tool where reps practice scripts against AI prospects and get scored on technique. Here's where each one pulls ahead on pricing, features, and the meetings it suits best.
Cleft Notes: AI voice-note app that turns spoken thoughts and meeting audio into structured, organized notes. Comulytic Note Pro: Card-thin AI voice recorder and companion app that records, transcribes, and summarizes meetings, calls, and client conversations. Here's where each one pulls ahead on pricing, features, and the meetings it suits best.
Cleft Notes: AI voice-note app that turns spoken thoughts and meeting audio into structured, organized notes. Condens: UX research platform for storing, transcribing, tagging, and analyzing user interviews in a searchable, collaborative repository. Here's where each one pulls ahead on pricing, features, and the meetings it suits best.
Cleft Notes: AI voice-note app that turns spoken thoughts and meeting audio into structured, organized notes. Conveo: AI-led qualitative research platform that runs video, voice, and text interviews and analyzes every signal for insights at speed. Here's where each one pulls ahead on pricing, features, and the meetings it suits best.