Cirrus Insight: Salesforce-focused sales productivity platform whose Conversation Intelligence module records meetings, transcribes them word-for-word in real time, and auto-generates summaries and next steps synced to CRM. Zoho Meeting AI Transcription: Zoho Meeting's AI transcription turns online meetings and webinars into transcripts and auto-generated keynotes within the Zoho conferencing platform. Which one wins depends on your platform mix, budget, and how hands-off you want notes to be.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Cirrus Insight when recording, transcribing, and summarizing sales calls and customer meetings matters most, and Zoho Meeting AI Transcription when generating keynote summaries for attendees who missed a session matters most. Try them side by side on real calls before deciding — needs vary by team.
Salesforce-focused sales productivity platform whose Conversation Intelligence module records meetings, transcribes them word-for-word in real time, and auto-generates summaries and next steps synced to CRM.
Zoho Meeting's AI transcription turns online meetings and webinars into transcripts and auto-generated keynotes within the Zoho conferencing platform.
Cirrus Insight is a Salesforce-centric sales productivity platform that pairs CRM email/calendar sync and sales-acceleration tools with a Conversation Intelligence and Meeting AI capability aimed at customer-facing teams. Its meeting bot sits in calls as an attendee, captures video, transcribes conversations word-for-word in real time, and produces post-meeting insights, draft follow-up emails, and suggested next steps. It also offers pre-meeting briefs that pull attendee and company context from sources like Salesforce, public web data, and third-party datasets (the separate Meeting AI feature focuses specifically on this pre-meeting research), plus live in-meeting coaching and answers on the fly. Captured contacts, conversations, and company data are written back automatically to Salesforce, which is the platform's primary integration; it also works alongside Gmail and Outlook inboxes. Because recording and transcription are delivered as part of a broader sales/CRM suite rather than a standalone notetaker, it best fits teams already standardized on Salesforce. The company says it serves 50,000+ customer-facing teams. Pricing is modular and quote-based: seats can be purchased per feature, no public dollar figures or named tiers are listed, and a survey or demo is required for exact figures.
Best suited for
Zoho Meeting AI Transcription is a feature within Zoho Meeting, the video conferencing and webinar product in the broader Zoho software suite. It is designed for teams that host meetings and webinars on Zoho and want a text record and concise recap of each session without leaving the platform. During recorded sessions, Zoho Meeting can automatically convert spoken words into text, creating a full transcript of the conference, and it offers AI-generated keynotes and summaries so participants can review the main points without replaying the entire recording. Transcripts and keynotes are accessible from the Recordings area, where users can view, download, and share them with their team. The transcription and summary capabilities are powered through integrations, including a Zia/OpenAI-backed option for generating keynotes, and they are positioned as helpful for accessibility, for attendees who missed part of a call, and for keeping shareable records of discussions. As part of the Zoho ecosystem, the feature fits organizations already using Zoho Meeting alongside other Zoho applications and want their meeting records captured within that environment. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Cirrus Insight is a free tier with paid upgrades (paid); Zoho Meeting AI Transcription is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Cirrus Insight | Zoho Meeting AI Transcription |
|---|---|---|
| Core capability | Meeting bot with call recording & real-time transcription | Automatic transcription of recorded online meetings and webinars |
| Standout feature | Post-meeting insights, follow-up drafts & next steps | AI-generated keynotes and summaries of sessions |
| Team usage | Pre-meeting AI briefs (Meeting AI) | Transcripts accessible from the Recordings area |
| Integrations | Live in-meeting coaching | Downloadable and shareable transcripts and keynotes |
| Languages & capture | Automatic Salesforce sync | Zia/OpenAI-backed summary generation |
| Best-fit workflow | Meeting bot with call recording & real-time transcription | Native to the Zoho Meeting conferencing platform |
Cirrus Insight
Choose Cirrus Insight if you need recording, transcribing, and summarizing sales calls and customer meetings — strengths include bot joins calls as an attendee, captures video, and transcribes word-for-word in real time, then surfaces post-meeting insights, draft follow-ups, and next steps.
Zoho Meeting AI Transcription
Choose Zoho Meeting AI Transcription if you need creating text transcripts of zoho meeting calls and webinars — strengths include built directly into zoho meeting for users of the zoho suite.
Cirrus Insight
Zoho Meeting AI Transcription
It depends on your workflow. Cirrus Insight is strong for recording, transcribing, and summarizing sales calls and customer meetings, while Zoho Meeting AI Transcription is strong for creating text transcripts of zoho meeting calls and webinars. Both transcribe and summarize meetings.
Cirrus Insight is a free tier with paid upgrades and Zoho Meeting AI Transcription is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Yes. Many teams run more than one meeting assistant when the workflows are complementary.
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