Cirrus Insight: Salesforce-focused sales productivity platform whose Conversation Intelligence module records meetings, transcribes them word-for-word in real time, and auto-generates summaries and next steps synced to CRM. Vocol AI: AI voice collaboration platform that transcribes and summarizes meetings, calls, interviews, podcasts, and online courses, with strong Asian-language support. The right pick comes down to team size, budget, and the workflows you want to automate.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Cirrus Insight when recording, transcribing, and summarizing sales calls and customer meetings matters most, and Vocol AI when researchers and journalists turning interviews and podcasts into searchable, taggable transcripts matters most. Try them side by side on real calls before deciding — needs vary by team.
Salesforce-focused sales productivity platform whose Conversation Intelligence module records meetings, transcribes them word-for-word in real time, and auto-generates summaries and next steps synced to CRM.
AI voice collaboration platform that transcribes and summarizes meetings, calls, interviews, podcasts, and online courses, with strong Asian-language support.
Cirrus Insight is a Salesforce-centric sales productivity platform that pairs CRM email/calendar sync and sales-acceleration tools with a Conversation Intelligence and Meeting AI capability aimed at customer-facing teams. Its meeting bot sits in calls as an attendee, captures video, transcribes conversations word-for-word in real time, and produces post-meeting insights, draft follow-up emails, and suggested next steps. It also offers pre-meeting briefs that pull attendee and company context from sources like Salesforce, public web data, and third-party datasets (the separate Meeting AI feature focuses specifically on this pre-meeting research), plus live in-meeting coaching and answers on the fly. Captured contacts, conversations, and company data are written back automatically to Salesforce, which is the platform's primary integration; it also works alongside Gmail and Outlook inboxes. Because recording and transcription are delivered as part of a broader sales/CRM suite rather than a standalone notetaker, it best fits teams already standardized on Salesforce. The company says it serves 50,000+ customer-facing teams. Pricing is modular and quote-based: seats can be purchased per feature, no public dollar figures or named tiers are listed, and a survey or demo is required for exact figures.
Best suited for
Vocol AI is an AI-powered voice collaboration platform that turns spoken conversations into accurate text and actionable insights. It is built to handle calls, interviews, meetings, podcasts, and online courses, and supports video meetings through integrations with conferencing tools such as Microsoft Teams. Using natural language processing, Vocol generates transcripts from audio and video recordings together with AI summaries and key-topic analysis, and it can perform voice separation to distinguish different speakers within a recording. The platform extracts actionable tasks from a transcript so teams can convert discussions into follow-up steps, and its Highlight Hub lets users mark key moments, comment on parts of the transcript, tag teammates, and share files. An analytics dashboard surfaces meeting insights and team interactions, while searchable transcripts with synced media playback make it easy to review important moments. Vocol focuses on English, Chinese, and Japanese with specialized capabilities for Asian languages, and offers translation of transcripts into more than 25 languages. Transcripts can be downloaded in formats including CSV, DOCX, and SRT, the last of which is useful for creating subtitles. New users receive a free allotment of transcription minutes, and both a freemium tier and paid plans are available. The service is actively operating. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Cirrus Insight is a free tier with paid upgrades (paid); Vocol AI is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Cirrus Insight | Vocol AI |
|---|---|---|
| Core capability | Meeting bot with call recording & real-time transcription | Automatic transcription of audio and video with AI summaries |
| Standout feature | Post-meeting insights, follow-up drafts & next steps | Key-topic analysis and actionable task extraction |
| Team usage | Pre-meeting AI briefs (Meeting AI) | Voice separation to distinguish multiple speakers |
| Integrations | Live in-meeting coaching | Microsoft Teams integration for video meetings |
| Languages & capture | Automatic Salesforce sync | Highlight Hub for comments, tagging, and sharing |
| Best-fit workflow | Meeting bot with call recording & real-time transcription | Translation of transcripts into 25+ languages |
Cirrus Insight
Choose Cirrus Insight if you need recording, transcribing, and summarizing sales calls and customer meetings — strengths include bot joins calls as an attendee, captures video, and transcribes word-for-word in real time, then surfaces post-meeting insights, draft follow-ups, and next steps.
Vocol AI
Choose Vocol AI if you need distributed teams transcribing and summarizing online meetings and calls — strengths include strong asian-language transcription (chinese, japanese, english) plus multi-language translation.
Cirrus Insight
Vocol AI
It depends on your workflow. Cirrus Insight is strong for recording, transcribing, and summarizing sales calls and customer meetings, while Vocol AI is strong for distributed teams transcribing and summarizing online meetings and calls. Both transcribe and summarize meetings.
Cirrus Insight is a free tier with paid upgrades and Vocol AI is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Sure. Running both makes sense when their strengths don't overlap and the budget allows.
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