Cirrus Insight: Salesforce-focused sales productivity platform whose Conversation Intelligence module records meetings, transcribes them word-for-word in real time, and auto-generates summaries and next steps synced to CRM. TORTUS: TORTUS is an ambient AI clinical assistant that listens to patient consultations and automatically transcribes them into structured clinical notes, letters, and coding suggestions. Here's where each one pulls ahead on pricing, features, and the meetings it suits best.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Cirrus Insight when recording, transcribing, and summarizing sales calls and customer meetings matters most, and TORTUS when transcribing and documenting telephone triage and clinical hub calls matters most. Test each on your own meetings; the right choice tends to become obvious quickly.
Salesforce-focused sales productivity platform whose Conversation Intelligence module records meetings, transcribes them word-for-word in real time, and auto-generates summaries and next steps synced to CRM.
TORTUS is an ambient AI clinical assistant that listens to patient consultations and automatically transcribes them into structured clinical notes, letters, and coding suggestions.
Cirrus Insight is a Salesforce-centric sales productivity platform that pairs CRM email/calendar sync and sales-acceleration tools with a Conversation Intelligence and Meeting AI capability aimed at customer-facing teams. Its meeting bot sits in calls as an attendee, captures video, transcribes conversations word-for-word in real time, and produces post-meeting insights, draft follow-up emails, and suggested next steps. It also offers pre-meeting briefs that pull attendee and company context from sources like Salesforce, public web data, and third-party datasets (the separate Meeting AI feature focuses specifically on this pre-meeting research), plus live in-meeting coaching and answers on the fly. Captured contacts, conversations, and company data are written back automatically to Salesforce, which is the platform's primary integration; it also works alongside Gmail and Outlook inboxes. Because recording and transcription are delivered as part of a broader sales/CRM suite rather than a standalone notetaker, it best fits teams already standardized on Salesforce. The company says it serves 50,000+ customer-facing teams. Pricing is modular and quote-based: seats can be purchased per feature, no public dollar figures or named tiers are listed, and a survey or demo is required for exact figures.
Best suited for
TORTUS is a regulated, healthcare-specific ambient voice AI built with the NHS. It acts as an AI scribe that listens to clinician-patient consultations, transcribes the conversation using speaker-diarized speech-to-text, and uses large language models to draft structured clinical notes, referral letters, patient summaries, and suggested clinical coding (including SNOMED) within seconds for clinician review. Audio is captured with on-device, locally encrypted processing, and the company states no patient audio is retained at rest. The platform supports both face-to-face and telephone consultations, with telephony integrations such as X-on Surgery Connect and Avaya. It integrates with major electronic health record systems including Epic, EMIS Health, TPP SystmOne, Oracle Health, Access Rio, and Medicus to enable clinician-approved write-back. It is registered as a UK Class I medical device and holds ISO 13485, ISO 27001, and Cyber Essentials Plus certifications. TORTUS is aimed at clinicians and healthcare organizations such as NHS Trusts, hospitals, ambulance services, outpatient clinics, and GP practices. The company reports use across more than 2.5 million consultations.
Best suited for
Cirrus Insight is a free tier with paid upgrades (paid); TORTUS is custom pricing (contact sales). Always confirm current pricing on each vendor's site before buying.
| Feature | Cirrus Insight | TORTUS |
|---|---|---|
| Core capability | Meeting bot with call recording & real-time transcription | Ambient voice capture of face-to-face and telephone consultations |
| Standout feature | Post-meeting insights, follow-up drafts & next steps | Real-time transcription with speaker diarization and local encryption |
| Team usage | Pre-meeting AI briefs (Meeting AI) | Auto-generated clinical notes, referral letters, and patient summaries |
| Integrations | Live in-meeting coaching | Suggested clinical coding including SNOMED |
| Languages & capture | Automatic Salesforce sync | EHR integrations (Epic, EMIS, TPP SystmOne, Oracle Health, Access Rio, Medicus) with clinician-approved write-back |
| Best-fit workflow | Meeting bot with call recording & real-time transcription | Hallucination detection to validate notes against the source context |
Cirrus Insight
Choose Cirrus Insight if you need recording, transcribing, and summarizing sales calls and customer meetings — strengths include bot joins calls as an attendee, captures video, and transcribes word-for-word in real time, then surfaces post-meeting insights, draft follow-ups, and next steps.
TORTUS
Choose TORTUS if you need generating clinical documentation from gp and outpatient consultations — strengths include purpose-built and regulated for clinical use (uk class i medical device, iso 13485 / iso 27001 certified).
Cirrus Insight
TORTUS
It depends on your workflow. Cirrus Insight is strong for recording, transcribing, and summarizing sales calls and customer meetings, while TORTUS is strong for generating clinical documentation from gp and outpatient consultations. Both transcribe and summarize meetings.
Cirrus Insight is a free tier with paid upgrades and TORTUS is custom pricing. Check each vendor's pricing page for the latest plans and free-tier limits.
You can — some teams pair them when each covers a different part of the meeting workflow.
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