Cirrus Insight: Salesforce-focused sales productivity platform whose Conversation Intelligence module records meetings, transcribes them word-for-word in real time, and auto-generates summaries and next steps synced to CRM. SyncWords: Live AI captioning, subtitling, and voice-dubbing platform for webinars, streams, and hybrid events with real-time multilingual output. Below, they line up on price, capture method, and how each fits a real meeting stack.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Cirrus Insight when recording, transcribing, and summarizing sales calls and customer meetings matters most, and SyncWords when delivering accessible, fcc-compliant live captions for a broadcast matters most. Try them side by side on real calls before deciding — needs vary by team.
Salesforce-focused sales productivity platform whose Conversation Intelligence module records meetings, transcribes them word-for-word in real time, and auto-generates summaries and next steps synced to CRM.
Live AI captioning, subtitling, and voice-dubbing platform for webinars, streams, and hybrid events with real-time multilingual output.
Cirrus Insight is a Salesforce-centric sales productivity platform that pairs CRM email/calendar sync and sales-acceleration tools with a Conversation Intelligence and Meeting AI capability aimed at customer-facing teams. Its meeting bot sits in calls as an attendee, captures video, transcribes conversations word-for-word in real time, and produces post-meeting insights, draft follow-up emails, and suggested next steps. It also offers pre-meeting briefs that pull attendee and company context from sources like Salesforce, public web data, and third-party datasets (the separate Meeting AI feature focuses specifically on this pre-meeting research), plus live in-meeting coaching and answers on the fly. Captured contacts, conversations, and company data are written back automatically to Salesforce, which is the platform's primary integration; it also works alongside Gmail and Outlook inboxes. Because recording and transcription are delivered as part of a broader sales/CRM suite rather than a standalone notetaker, it best fits teams already standardized on Salesforce. The company says it serves 50,000+ customer-facing teams. Pricing is modular and quote-based: seats can be purchased per feature, no public dollar figures or named tiers are listed, and a survey or demo is required for exact figures.
Best suited for
SyncWords is an AI-powered platform for delivering live and recorded video content to multilingual audiences through real-time captions, subtitles, and voice dubbing. For live scenarios, it produces frame-accurate AI captions that meet broadcast accessibility standards such as CEA-608/708, and its SyncWords Live offering provides professional captioning and real-time translated subtitles for webinars, streaming services, and hybrid events. The platform translates into a wide range of languages, including non-Latin scripts such as Cyrillic, CJK, Arabic, Hebrew, and Thai, and recent engineering work has driven latency down to roughly a second or less even in demanding live environments. Its newer Vocalics capability adds real-time AI voice dubbing that aims to preserve a speaker's tone and delivery across languages. Content is delivered through no-download widget URLs as well as streaming formats like HLS, SRT, CMAF, and VTT, with integrations spanning platforms such as AWS, YouTube, and Vimeo. SyncWords reports processing tens of thousands of events and hundreds of thousands of hours of media, and it received an industry innovation award in 2025, confirming active operation. It best fits broadcasters, media teams, and event organizers who need accessible, multilingual live captioning and translation at scale. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Cirrus Insight is a free tier with paid upgrades (paid); SyncWords is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Cirrus Insight | SyncWords |
|---|---|---|
| Core capability | Meeting bot with call recording & real-time transcription | Real-time AI live captions with broadcast accessibility compliance |
| Standout feature | Post-meeting insights, follow-up drafts & next steps | Live translated subtitles across many languages including non-Latin scripts |
| Team usage | Pre-meeting AI briefs (Meeting AI) | Vocalics real-time AI voice dubbing that preserves speaker delivery |
| Integrations | Live in-meeting coaching | Ultra-low latency output for live streams and events |
| Languages & capture | Automatic Salesforce sync | No-download widget URLs plus HLS, SRT, CMAF, and VTT delivery |
| Best-fit workflow | Meeting bot with call recording & real-time transcription | Custom dictionaries for accurate terminology in live sessions |
Cirrus Insight
Choose Cirrus Insight if you need recording, transcribing, and summarizing sales calls and customer meetings — strengths include bot joins calls as an attendee, captures video, and transcribes word-for-word in real time, then surfaces post-meeting insights, draft follow-ups, and next steps.
SyncWords
Choose SyncWords if you need providing live translated subtitles for a webinar or streamed event — strengths include strong focus on broadcast-grade, low-latency live captioning.
Cirrus Insight
SyncWords
It depends on your workflow. Cirrus Insight is strong for recording, transcribing, and summarizing sales calls and customer meetings, while SyncWords is strong for providing live translated subtitles for a webinar or streamed event. Both transcribe and summarize meetings.
Cirrus Insight is a free tier with paid upgrades and SyncWords is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Yes. Many teams run more than one meeting assistant when the workflows are complementary.
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