Cirrus Insight: Salesforce-focused sales productivity platform whose Conversation Intelligence module records meetings, transcribes them word-for-word in real time, and auto-generates summaries and next steps synced to CRM. Sunoh.ai: An ambient AI medical scribe that listens to patient-provider conversations and turns them into draft clinical notes. The right pick comes down to team size, budget, and the workflows you want to automate.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Cirrus Insight when recording, transcribing, and summarizing sales calls and customer meetings matters most, and Sunoh.ai when clinics reducing time spent on after-visit clinical documentation matters most. Test each on your own meetings; the right choice tends to become obvious quickly.
Salesforce-focused sales productivity platform whose Conversation Intelligence module records meetings, transcribes them word-for-word in real time, and auto-generates summaries and next steps synced to CRM.
An ambient AI medical scribe that listens to patient-provider conversations and turns them into draft clinical notes.
Cirrus Insight is a Salesforce-centric sales productivity platform that pairs CRM email/calendar sync and sales-acceleration tools with a Conversation Intelligence and Meeting AI capability aimed at customer-facing teams. Its meeting bot sits in calls as an attendee, captures video, transcribes conversations word-for-word in real time, and produces post-meeting insights, draft follow-up emails, and suggested next steps. It also offers pre-meeting briefs that pull attendee and company context from sources like Salesforce, public web data, and third-party datasets (the separate Meeting AI feature focuses specifically on this pre-meeting research), plus live in-meeting coaching and answers on the fly. Captured contacts, conversations, and company data are written back automatically to Salesforce, which is the platform's primary integration; it also works alongside Gmail and Outlook inboxes. Because recording and transcription are delivered as part of a broader sales/CRM suite rather than a standalone notetaker, it best fits teams already standardized on Salesforce. The company says it serves 50,000+ customer-facing teams. Pricing is modular and quote-based: seats can be purchased per feature, no public dollar figures or named tiers are listed, and a survey or demo is required for exact figures.
Best suited for
Sunoh.ai is an ambient AI medical scribe, developed in partnership with eClinicalWorks, that listens to natural conversations between a clinician and patient and converts them into clinical documentation. Using ambient listening, it captures the spoken encounter, generates a dialogue transcript, and produces a draft SOAP-style progress note, while also surfacing labs, imaging, medication orders, referrals, and follow-up details for review. It handles multiple speakers and several languages, including English, Spanish, and Portuguese, and is designed to support both primary care and specialty visits. Sunoh is fully integrated with eClinicalWorks, eClinicalTouch, and eClinicalMobile for direct import into the progress note and order pre-fill, and takes an EHR-agnostic approach so providers on other systems can use it as well. It works on iOS and Android smartphones, iPads, and desktop without requiring special microphones or hardware, letting clinicians start on one device and continue on another. It is aimed at physicians and healthcare practices seeking to reduce documentation time.
Best suited for
Cirrus Insight is a free tier with paid upgrades (paid); Sunoh.ai is a free tier with paid upgrades (paid). Always confirm current pricing on each vendor's site before buying.
| Feature | Cirrus Insight | Sunoh.ai |
|---|---|---|
| Core capability | Meeting bot with call recording & real-time transcription | Ambient listening that captures patient-provider conversations without special hardware |
| Standout feature | Post-meeting insights, follow-up drafts & next steps | Automatic generation of draft SOAP-style progress notes from the encounter |
| Team usage | Pre-meeting AI briefs (Meeting AI) | Capture of labs, imaging, medication orders, referrals, and follow-up details |
| Integrations | Live in-meeting coaching | Multilingual and multi-speaker support (including English, Spanish, and Portuguese) |
| Languages & capture | Automatic Salesforce sync | Full integration with eClinicalWorks, eClinicalTouch, and eClinicalMobile, plus an EHR-agnostic approach for other systems |
| Best-fit workflow | Meeting bot with call recording & real-time transcription | Cross-device use across iOS and Android phones, iPads, and desktop |
Cirrus Insight
Choose Cirrus Insight if you need recording, transcribing, and summarizing sales calls and customer meetings — strengths include bot joins calls as an attendee, captures video, and transcribes word-for-word in real time, then surfaces post-meeting insights, draft follow-ups, and next steps.
Sunoh.ai
Choose Sunoh.ai if you need physicians automating soap note creation during patient visits — strengths include purpose-built for clinical documentation with deep eclinicalworks integration.
Cirrus Insight
Sunoh.ai
It depends on your workflow. Cirrus Insight is strong for recording, transcribing, and summarizing sales calls and customer meetings, while Sunoh.ai is strong for physicians automating soap note creation during patient visits. Both transcribe and summarize meetings.
Cirrus Insight is a free tier with paid upgrades and Sunoh.ai is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Sure. Running both makes sense when their strengths don't overlap and the budget allows.
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