Cirrus Insight: Salesforce-focused sales productivity platform whose Conversation Intelligence module records meetings, transcribes them word-for-word in real time, and auto-generates summaries and next steps synced to CRM. SecureMemo: Japanese on-premise and offline AI meeting-minutes tool from Nishika for confidential, security-sensitive organizations. We compare them on cost, capture approach, and day-to-day fit so you can choose faster.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Cirrus Insight when recording, transcribing, and summarizing sales calls and customer meetings matters most, and SecureMemo when documenting hr interviews and sensitive consultations containing personal information matters most. Trial each on a few real meetings before you commit — the better fit usually shows fast.
Salesforce-focused sales productivity platform whose Conversation Intelligence module records meetings, transcribes them word-for-word in real time, and auto-generates summaries and next steps synced to CRM.
Japanese on-premise and offline AI meeting-minutes tool from Nishika for confidential, security-sensitive organizations.
Cirrus Insight is a Salesforce-centric sales productivity platform that pairs CRM email/calendar sync and sales-acceleration tools with a Conversation Intelligence and Meeting AI capability aimed at customer-facing teams. Its meeting bot sits in calls as an attendee, captures video, transcribes conversations word-for-word in real time, and produces post-meeting insights, draft follow-up emails, and suggested next steps. It also offers pre-meeting briefs that pull attendee and company context from sources like Salesforce, public web data, and third-party datasets (the separate Meeting AI feature focuses specifically on this pre-meeting research), plus live in-meeting coaching and answers on the fly. Captured contacts, conversations, and company data are written back automatically to Salesforce, which is the platform's primary integration; it also works alongside Gmail and Outlook inboxes. Because recording and transcription are delivered as part of a broader sales/CRM suite rather than a standalone notetaker, it best fits teams already standardized on Salesforce. The company says it serves 50,000+ customer-facing teams. Pricing is modular and quote-based: seats can be purchased per feature, no public dollar figures or named tiers are listed, and a survey or demo is required for exact figures.
Best suited for
SecureMemo is an AI meeting-minutes application developed by Nishika, Inc., a Japanese company, and is designed for organizations that handle confidential or sensitive meetings and cannot use cloud-based services. It runs in on-premise, closed-network, or fully offline environments, processing audio entirely within the customer's own infrastructure so that voice data never leaves the organization to an external cloud. SecureMemo is powered by Nishika's in-house speech recognition AI called "shirushi," which the company states maintains high recognition accuracy even with background noise or overlapping speech, and can transcribe audio in roughly 100 languages including Japanese, English, Chinese, and Thai. The product offers five core capabilities: accurate voice recognition, automatic speaker identification, automatic meeting-minutes generation that organizes decisions and key points, translation across about 100 languages, and custom terminology support through word registration for specialized vocabulary. The workflow follows a simple three-step process of transcription, speaker recognition, and summarization. It is offered in standalone, USB-dongle, and client-server deployment models, with case studies spanning police, government agencies, universities, manufacturers, and financial institutions. A two-week free trial of the standalone version is available. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Cirrus Insight is a free tier with paid upgrades (paid); SecureMemo is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Cirrus Insight | SecureMemo |
|---|---|---|
| Core capability | Meeting bot with call recording & real-time transcription | On-premise, closed-network, and fully offline operation |
| Standout feature | Post-meeting insights, follow-up drafts & next steps | Proprietary "shirushi" speech recognition engine |
| Team usage | Pre-meeting AI briefs (Meeting AI) | Automatic speaker identification |
| Integrations | Live in-meeting coaching | Automatic meeting-minutes generation with decisions and key points |
| Languages & capture | Automatic Salesforce sync | Translation across roughly 100 languages |
| Best-fit workflow | Meeting bot with call recording & real-time transcription | Custom terminology registration for specialized vocabulary |
Cirrus Insight
Choose Cirrus Insight if you need recording, transcribing, and summarizing sales calls and customer meetings — strengths include bot joins calls as an attendee, captures video, and transcribes word-for-word in real time, then surfaces post-meeting insights, draft follow-ups, and next steps.
SecureMemo
Choose SecureMemo if you need recording board, audit, and executive meetings that cannot leave the organization — strengths include keeps audio and transcripts entirely within the organization for high data security.
Cirrus Insight
SecureMemo
It depends on your workflow. Cirrus Insight is strong for recording, transcribing, and summarizing sales calls and customer meetings, while SecureMemo is strong for recording board, audit, and executive meetings that cannot leave the organization. Both transcribe and summarize meetings.
Cirrus Insight is a free tier with paid upgrades and SecureMemo is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Sure. Running both makes sense when their strengths don't overlap and the budget allows.
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