Cirrus Insight: Salesforce-focused sales productivity platform whose Conversation Intelligence module records meetings, transcribes them word-for-word in real time, and auto-generates summaries and next steps synced to CRM. Scribenote: Scribenote is an AI scribe for veterinary clinics that records appointments and calls, transcribes the conversation, and automatically generates clinical notes. Which one wins depends on your platform mix, budget, and how hands-off you want notes to be.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Cirrus Insight when recording, transcribing, and summarizing sales calls and customer meetings matters most, and Scribenote when documenting client phone calls and callbacks via scribephone matters most. Run both through a week of actual calls to see which suits your workflow.
Salesforce-focused sales productivity platform whose Conversation Intelligence module records meetings, transcribes them word-for-word in real time, and auto-generates summaries and next steps synced to CRM.
Scribenote is an AI scribe for veterinary clinics that records appointments and calls, transcribes the conversation, and automatically generates clinical notes.
Cirrus Insight is a Salesforce-centric sales productivity platform that pairs CRM email/calendar sync and sales-acceleration tools with a Conversation Intelligence and Meeting AI capability aimed at customer-facing teams. Its meeting bot sits in calls as an attendee, captures video, transcribes conversations word-for-word in real time, and produces post-meeting insights, draft follow-up emails, and suggested next steps. It also offers pre-meeting briefs that pull attendee and company context from sources like Salesforce, public web data, and third-party datasets (the separate Meeting AI feature focuses specifically on this pre-meeting research), plus live in-meeting coaching and answers on the fly. Captured contacts, conversations, and company data are written back automatically to Salesforce, which is the platform's primary integration; it also works alongside Gmail and Outlook inboxes. Because recording and transcription are delivered as part of a broader sales/CRM suite rather than a standalone notetaker, it best fits teams already standardized on Salesforce. The company says it serves 50,000+ customer-facing teams. Pricing is modular and quote-based: seats can be purchased per feature, no public dollar figures or named tiers are listed, and a survey or demo is required for exact figures.
Best suited for
Scribenote is a veterinary-specific AI scribe that automates clinical documentation. Veterinary professionals record appointments, client callbacks, phone calls, and other conversations on a phone, tablet, or computer, and Scribenote transcribes the audio and generates structured medical records such as SOAP notes. Notes can be produced in two clicks using adaptive templates or a template library, and the tool can also generate client discharge summaries from the records. ScribePhone lets users place client calls directly within Scribenote and automatically produce notes from them. The platform integrates with veterinary practice management systems (PIMS): a Widget Mode works with systems such as Avimark, Cornerstone, ezyVet, and Covetrus Pulse, while PIMSPal supports Covetrus Pulse and ezyVet. Teams Mode supports collaboration, record transfer, and shared templates across a clinic. Scribenote is SOC 2 Type II certified. It is built for solo veterinarians, clinics, and multi-clinic groups that want to reduce time spent on documentation and focus on patient care.
Best suited for
Cirrus Insight is a free tier with paid upgrades (paid); Scribenote is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Cirrus Insight | Scribenote |
|---|---|---|
| Core capability | Meeting bot with call recording & real-time transcription | AI-generated SOAP notes and other clinical note formats |
| Standout feature | Post-meeting insights, follow-up drafts & next steps | Records appointments, client callbacks, and phone calls on phone, tablet, or computer |
| Team usage | Pre-meeting AI briefs (Meeting AI) | ScribePhone for placing client calls and auto-generating notes from them |
| Integrations | Live in-meeting coaching | Adaptive templates and a template library, plus automatic client discharge summaries |
| Languages & capture | Automatic Salesforce sync | PIMS integration via Widget Mode and PIMSPal (e.g., Avimark, Cornerstone, ezyVet, Covetrus Pulse) |
| Best-fit workflow | Meeting bot with call recording & real-time transcription | Teams Mode for collaboration, record transfer, and shared templates |
Cirrus Insight
Choose Cirrus Insight if you need recording, transcribing, and summarizing sales calls and customer meetings — strengths include bot joins calls as an attendee, captures video, and transcribes word-for-word in real time, then surfaces post-meeting insights, draft follow-ups, and next steps.
Scribenote
Choose Scribenote if you need generating soap notes from veterinary appointments and consultations — strengths include purpose-built for veterinary documentation rather than generic note-taking.
Cirrus Insight
Scribenote
It depends on your workflow. Cirrus Insight is strong for recording, transcribing, and summarizing sales calls and customer meetings, while Scribenote is strong for generating soap notes from veterinary appointments and consultations. Both transcribe and summarize meetings.
Cirrus Insight is a free tier with paid upgrades and Scribenote is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Sure. Running both makes sense when their strengths don't overlap and the budget allows.
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