Cirrus Insight: Salesforce-focused sales productivity platform whose Conversation Intelligence module records meetings, transcribes them word-for-word in real time, and auto-generates summaries and next steps synced to CRM. Recap AI: An Apple-platform app that records, transcribes, and summarizes meetings, lectures, videos, and podcasts, with a chat-with-your-notes feature. Which one wins depends on your platform mix, budget, and how hands-off you want notes to be.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Cirrus Insight when recording, transcribing, and summarizing sales calls and customer meetings matters most, and Recap AI when turning lectures or podcasts into searchable notes and summaries matters most. Trial each on a few real meetings before you commit — the better fit usually shows fast.
Salesforce-focused sales productivity platform whose Conversation Intelligence module records meetings, transcribes them word-for-word in real time, and auto-generates summaries and next steps synced to CRM.
An Apple-platform app that records, transcribes, and summarizes meetings, lectures, videos, and podcasts, with a chat-with-your-notes feature.
Cirrus Insight is a Salesforce-centric sales productivity platform that pairs CRM email/calendar sync and sales-acceleration tools with a Conversation Intelligence and Meeting AI capability aimed at customer-facing teams. Its meeting bot sits in calls as an attendee, captures video, transcribes conversations word-for-word in real time, and produces post-meeting insights, draft follow-up emails, and suggested next steps. It also offers pre-meeting briefs that pull attendee and company context from sources like Salesforce, public web data, and third-party datasets (the separate Meeting AI feature focuses specifically on this pre-meeting research), plus live in-meeting coaching and answers on the fly. Captured contacts, conversations, and company data are written back automatically to Salesforce, which is the platform's primary integration; it also works alongside Gmail and Outlook inboxes. Because recording and transcription are delivered as part of a broader sales/CRM suite rather than a standalone notetaker, it best fits teams already standardized on Salesforce. The company says it serves 50,000+ customer-facing teams. Pricing is modular and quote-based: seats can be purchased per feature, no public dollar figures or named tiers are listed, and a survey or demo is required for exact figures.
Best suited for
Recap AI is an AI note-taking and summarization app for Apple platforms that turns meetings, lectures, videos, and podcasts into transcripts and shareable summaries. Users can record audio or work from existing content, and the app produces searchable transcriptions along with summaries that highlight key points and action items. A chat feature lets users ask questions about their notes and receive answers with citations back to the source material, and one-click sharing lets recipients view and interact with notes without creating an account. The app is developed by Blacksheep Lab (Gray Matter Enterprise Inc.) and runs on iPhone, iPad, Mac, and Apple Vision, with iPod touch support as well. It emphasizes letting users stay engaged in a conversation or recording rather than taking notes manually, then surfacing insights afterward. Recap AI includes search across recorded material and references encryption and privacy protections for stored content. It is offered as a free download with optional paid upgrades for additional capabilities. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Cirrus Insight is a free tier with paid upgrades (paid); Recap AI is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Cirrus Insight | Recap AI |
|---|---|---|
| Core capability | Meeting bot with call recording & real-time transcription | Summaries highlighting key points and action items |
| Standout feature | Post-meeting insights, follow-up drafts & next steps | Chat with your notes with cited answers |
| Team usage | Pre-meeting AI briefs (Meeting AI) | Records, transcribes, and summarizes meetings, lectures, videos, and podcasts |
| Integrations | Live in-meeting coaching | Searchable AI transcriptions |
| Languages & capture | Automatic Salesforce sync | One-click sharing that requires no account for recipients |
| Best-fit workflow | Meeting bot with call recording & real-time transcription | Available on iPhone, iPad, Mac, and Apple Vision |
Cirrus Insight
Choose Cirrus Insight if you need recording, transcribing, and summarizing sales calls and customer meetings — strengths include bot joins calls as an attendee, captures video, and transcribes word-for-word in real time, then surfaces post-meeting insights, draft follow-ups, and next steps.
Recap AI
Choose Recap AI if you need summarizing recorded meetings and capturing action items — strengths include handles multiple content types beyond meetings, including lectures and podcasts.
Cirrus Insight
Recap AI
It depends on your workflow. Cirrus Insight is strong for recording, transcribing, and summarizing sales calls and customer meetings, while Recap AI is strong for summarizing recorded meetings and capturing action items. Both transcribe and summarize meetings.
Cirrus Insight is a free tier with paid upgrades and Recap AI is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Sure. Running both makes sense when their strengths don't overlap and the budget allows.
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