Cirrus Insight: Salesforce-focused sales productivity platform whose Conversation Intelligence module records meetings, transcribes them word-for-word in real time, and auto-generates summaries and next steps synced to CRM. Parabol: Free, open-source agile meeting tool for retrospectives, sprint poker, and standups with automated meeting summaries and AI topic grouping. We compare them on cost, capture approach, and day-to-day fit so you can choose faster.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Cirrus Insight when recording, transcribing, and summarizing sales calls and customer meetings matters most, and Parabol when facilitating sprint poker estimation sessions matters most. Run both through a week of actual calls to see which suits your workflow.
Salesforce-focused sales productivity platform whose Conversation Intelligence module records meetings, transcribes them word-for-word in real time, and auto-generates summaries and next steps synced to CRM.
Free, open-source agile meeting tool for retrospectives, sprint poker, and standups with automated meeting summaries and AI topic grouping.
Cirrus Insight is a Salesforce-centric sales productivity platform that pairs CRM email/calendar sync and sales-acceleration tools with a Conversation Intelligence and Meeting AI capability aimed at customer-facing teams. Its meeting bot sits in calls as an attendee, captures video, transcribes conversations word-for-word in real time, and produces post-meeting insights, draft follow-up emails, and suggested next steps. It also offers pre-meeting briefs that pull attendee and company context from sources like Salesforce, public web data, and third-party datasets (the separate Meeting AI feature focuses specifically on this pre-meeting research), plus live in-meeting coaching and answers on the fly. Captured contacts, conversations, and company data are written back automatically to Salesforce, which is the platform's primary integration; it also works alongside Gmail and Outlook inboxes. Because recording and transcription are delivered as part of a broader sales/CRM suite rather than a standalone notetaker, it best fits teams already standardized on Salesforce. The company says it serves 50,000+ customer-facing teams. Pricing is modular and quote-based: seats can be purchased per feature, no public dollar figures or named tiers are listed, and a survey or demo is required for exact figures.
Best suited for
Parabol is a free, open-source platform built for facilitating agile meetings, with a particular focus on sprint retrospectives alongside estimation (sprint poker) and team check-ins. Its retrospective experience follows a structured reflect, group, vote, discuss, and action workflow compatible with popular formats like Start/Stop/Continue, 4Ls, and Mad/Sad/Glad, plus custom templates. Facilitators get multiplayer drag-and-drop cards, live task editing, timers, dynamic agenda items, discussion threads, emoji reactions, and a large library of retrospective formats and icebreaker questions. At the end of each retro, Parabol automatically generates a meeting summary that rolls up notes and tasks, posts them to a team timeline, and delivers them to attendees via email or Slack so next steps are clear. Its AI capabilities include automatic naming of grouped card clusters and AI topic summaries to speed up synthesis during retros. Parabol integrates with Jira, GitHub, GitLab, Slack, and Mattermost, and because the codebase is publicly available on GitHub, teams can self-host or review how it works. It is used by hundreds of thousands of people across distributed and remote teams. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Cirrus Insight is a free tier with paid upgrades (paid); Parabol is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Cirrus Insight | Parabol |
|---|---|---|
| Core capability | Meeting bot with call recording & real-time transcription | Structured retrospective workflow (reflect, group, vote, discuss, action) |
| Standout feature | Post-meeting insights, follow-up drafts & next steps | Automated meeting summaries delivered via email and Slack |
| Team usage | Pre-meeting AI briefs (Meeting AI) | AI auto-naming of grouped cards and AI topic summaries |
| Integrations | Live in-meeting coaching | Sprint poker estimation and team standup/check-in templates |
| Languages & capture | Automatic Salesforce sync | Large library of retrospective formats and icebreaker questions |
| Best-fit workflow | Meeting bot with call recording & real-time transcription | Integrations with Jira, GitHub, GitLab, Slack, and Mattermost |
Cirrus Insight
Choose Cirrus Insight if you need recording, transcribing, and summarizing sales calls and customer meetings — strengths include bot joins calls as an attendee, captures video, and transcribes word-for-word in real time, then surfaces post-meeting insights, draft follow-ups, and next steps.
Parabol
Choose Parabol if you need running sprint retrospectives for remote and distributed agile teams — strengths include free and open-source with the option to self-host.
Cirrus Insight
Parabol
It depends on your workflow. Cirrus Insight is strong for recording, transcribing, and summarizing sales calls and customer meetings, while Parabol is strong for running sprint retrospectives for remote and distributed agile teams. Both transcribe and summarize meetings.
Cirrus Insight is a free tier with paid upgrades and Parabol is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Often yes: teams combine tools when one handles capture and another handles analysis.
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