Cirrus Insight: Salesforce-focused sales productivity platform whose Conversation Intelligence module records meetings, transcribes them word-for-word in real time, and auto-generates summaries and next steps synced to CRM. Mumble AI: A voice-first AI workspace for Mac that records meetings without a bot, transcribes audio, and turns conversations and dictation into structured notes. This comparison weighs them on pricing, features, and everyday workflow fit.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Cirrus Insight when recording, transcribing, and summarizing sales calls and customer meetings matters most, and Mumble AI when recording and transcribing meetings offline on a mac for privacy matters most. Trial each on a few real meetings before you commit — the better fit usually shows fast.
Salesforce-focused sales productivity platform whose Conversation Intelligence module records meetings, transcribes them word-for-word in real time, and auto-generates summaries and next steps synced to CRM.
A voice-first AI workspace for Mac that records meetings without a bot, transcribes audio, and turns conversations and dictation into structured notes.
Cirrus Insight is a Salesforce-centric sales productivity platform that pairs CRM email/calendar sync and sales-acceleration tools with a Conversation Intelligence and Meeting AI capability aimed at customer-facing teams. Its meeting bot sits in calls as an attendee, captures video, transcribes conversations word-for-word in real time, and produces post-meeting insights, draft follow-up emails, and suggested next steps. It also offers pre-meeting briefs that pull attendee and company context from sources like Salesforce, public web data, and third-party datasets (the separate Meeting AI feature focuses specifically on this pre-meeting research), plus live in-meeting coaching and answers on the fly. Captured contacts, conversations, and company data are written back automatically to Salesforce, which is the platform's primary integration; it also works alongside Gmail and Outlook inboxes. Because recording and transcription are delivered as part of a broader sales/CRM suite rather than a standalone notetaker, it best fits teams already standardized on Salesforce. The company says it serves 50,000+ customer-facing teams. Pricing is modular and quote-based: seats can be purchased per feature, no public dollar figures or named tiers are listed, and a survey or demo is required for exact figures.
Best suited for
Mumble AI is a voice-first workspace built for macOS that captures meetings, voice memos, and system-wide dictation, then turns spoken audio into structured, organized notes. Rather than sending a bot into a call, Mumble records directly from the Mac's system audio, so no extra participant appears in Zoom, Google Meet, Microsoft Teams, or Slack calls. It can auto-detect when a meeting starts via Google Calendar integration, display a live transcript with speaker labels during the conversation, and produce a summary with decisions and action items once the meeting ends. Beyond meetings, Mumble offers system-wide dictation that works in any text field, auto-organizing voice notes, and customizable templates for consistent note formatting. A notable feature is its dual processing approach: a cloud mode aimed at higher accuracy across many languages, and a fully local on-device mode where recording, transcription, speaker identification, and summarization run entirely on the Mac and work offline so audio never leaves the device. It is aimed at Mac users, including privacy-conscious professionals, who want hands-free capture and quick note generation. A companion iOS app, Mumble Note, syncs voice captures to the Mac. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Cirrus Insight is a free tier with paid upgrades (paid); Mumble AI is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Cirrus Insight | Mumble AI |
|---|---|---|
| Core capability | Meeting bot with call recording & real-time transcription | Bot-free meeting capture recorded directly from Mac system audio |
| Standout feature | Post-meeting insights, follow-up drafts & next steps | Live transcript with speaker labels during the call |
| Team usage | Pre-meeting AI briefs (Meeting AI) | Automatic summaries with decisions and action items |
| Integrations | Live in-meeting coaching | 100% local on-device mode that works offline |
| Languages & capture | Automatic Salesforce sync | System-wide dictation that works in any text field |
| Best-fit workflow | Meeting bot with call recording & real-time transcription | Customizable note templates and Google Calendar auto-detection |
Cirrus Insight
Choose Cirrus Insight if you need recording, transcribing, and summarizing sales calls and customer meetings — strengths include bot joins calls as an attendee, captures video, and transcribes word-for-word in real time, then surfaces post-meeting insights, draft follow-ups, and next steps.
Mumble AI
Choose Mumble AI if you need capturing structured notes from zoom, meet, teams, or slack calls without adding a bot — strengths include no bot joins the call, so meetings stay private and uninterrupted.
Cirrus Insight
Mumble AI
It depends on your workflow. Cirrus Insight is strong for recording, transcribing, and summarizing sales calls and customer meetings, while Mumble AI is strong for capturing structured notes from zoom, meet, teams, or slack calls without adding a bot. Both transcribe and summarize meetings.
Cirrus Insight is a free tier with paid upgrades and Mumble AI is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Often yes: teams combine tools when one handles capture and another handles analysis.
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