Cirrus Insight: Salesforce-focused sales productivity platform whose Conversation Intelligence module records meetings, transcribes them word-for-word in real time, and auto-generates summaries and next steps synced to CRM. Mem: AI second-brain notes app that organizes captured information automatically and can record, transcribe, and summarize meetings. We compare them on cost, capture approach, and day-to-day fit so you can choose faster.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Cirrus Insight when recording, transcribing, and summarizing sales calls and customer meetings matters most, and Mem when asking questions across an entire personal knowledge base matters most. Test each on your own meetings; the right choice tends to become obvious quickly.
Salesforce-focused sales productivity platform whose Conversation Intelligence module records meetings, transcribes them word-for-word in real time, and auto-generates summaries and next steps synced to CRM.
AI second-brain notes app that organizes captured information automatically and can record, transcribe, and summarize meetings.
Cirrus Insight is a Salesforce-centric sales productivity platform that pairs CRM email/calendar sync and sales-acceleration tools with a Conversation Intelligence and Meeting AI capability aimed at customer-facing teams. Its meeting bot sits in calls as an attendee, captures video, transcribes conversations word-for-word in real time, and produces post-meeting insights, draft follow-up emails, and suggested next steps. It also offers pre-meeting briefs that pull attendee and company context from sources like Salesforce, public web data, and third-party datasets (the separate Meeting AI feature focuses specifically on this pre-meeting research), plus live in-meeting coaching and answers on the fly. Captured contacts, conversations, and company data are written back automatically to Salesforce, which is the platform's primary integration; it also works alongside Gmail and Outlook inboxes. Because recording and transcription are delivered as part of a broader sales/CRM suite rather than a standalone notetaker, it best fits teams already standardized on Salesforce. The company says it serves 50,000+ customer-facing teams. Pricing is modular and quote-based: seats can be purchased per feature, no public dollar figures or named tiers are listed, and a survey or demo is required for exact figures.
Best suited for
Mem is an AI-powered notes application positioned as an AI thought partner and second brain, built around the idea that users should not have to manually file information into folders and tags. Users capture notes through typing, voice brain dumps, a Chrome extension for web clipping, and mobile messaging for quick capture on the go, and Mem's AI organizes that material automatically into collections. For meetings, Mem can record, transcribe, and take notes, attaching both the audio and transcript for reference and cleaning up the result into structured notes. Its chat interface lets users ask questions in plain language across their entire note history, with answers synthesized from their own notes and cited to specific sources, so they can recall facts, summarize a span of meetings, or reorganize content by project or topic. A Heads Up feature surfaces related notes and timelines as context. Mem is aimed at knowledge workers, researchers, founders, and anyone who attends many meetings and wants a low-friction way to capture, retrieve, and synthesize information without spending time on manual organization. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Cirrus Insight is a free tier with paid upgrades (paid); Mem is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Cirrus Insight | Mem |
|---|---|---|
| Core capability | Meeting bot with call recording & real-time transcription | Automatic AI organization of captured notes into collections |
| Standout feature | Post-meeting insights, follow-up drafts & next steps | Records, transcribes, and summarizes meetings with audio and transcript attached |
| Team usage | Pre-meeting AI briefs (Meeting AI) | Chat across your note history with cited answers from your own notes |
| Integrations | Live in-meeting coaching | Voice brain dumps turned into organized notes |
| Languages & capture | Automatic Salesforce sync | Chrome extension for web clipping and mobile quick capture |
| Best-fit workflow | Meeting bot with call recording & real-time transcription | Heads Up feature that surfaces related notes and context |
Cirrus Insight
Choose Cirrus Insight if you need recording, transcribing, and summarizing sales calls and customer meetings — strengths include bot joins calls as an attendee, captures video, and transcribes word-for-word in real time, then surfaces post-meeting insights, draft follow-ups, and next steps.
Mem
Choose Mem if you need capturing and summarizing meetings alongside everyday notes — strengths include removes the need to manually organize notes with folders and tags.
Cirrus Insight
Mem
It depends on your workflow. Cirrus Insight is strong for recording, transcribing, and summarizing sales calls and customer meetings, while Mem is strong for capturing and summarizing meetings alongside everyday notes. Both transcribe and summarize meetings.
Cirrus Insight is a free tier with paid upgrades and Mem is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Sure. Running both makes sense when their strengths don't overlap and the budget allows.
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