Cirrus Insight: Salesforce-focused sales productivity platform whose Conversation Intelligence module records meetings, transcribes them word-for-word in real time, and auto-generates summaries and next steps synced to CRM. LiveVoice: LiveVoice is a live-audio platform for events that delivers simultaneous interpretation, AI voice and text translation, and real-time AI captions to attendees on their own phones and browsers. The right pick comes down to team size, budget, and the workflows you want to automate.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Cirrus Insight when recording, transcribing, and summarizing sales calls and customer meetings matters most, and LiveVoice when adding live ai captions and transcripts for accessibility at on-site, online, or hybrid events matters most. Test each on your own meetings; the right choice tends to become obvious quickly.
Salesforce-focused sales productivity platform whose Conversation Intelligence module records meetings, transcribes them word-for-word in real time, and auto-generates summaries and next steps synced to CRM.
LiveVoice is a live-audio platform for events that delivers simultaneous interpretation, AI voice and text translation, and real-time AI captions to attendees on their own phones and browsers.
Cirrus Insight is a Salesforce-centric sales productivity platform that pairs CRM email/calendar sync and sales-acceleration tools with a Conversation Intelligence and Meeting AI capability aimed at customer-facing teams. Its meeting bot sits in calls as an attendee, captures video, transcribes conversations word-for-word in real time, and produces post-meeting insights, draft follow-up emails, and suggested next steps. It also offers pre-meeting briefs that pull attendee and company context from sources like Salesforce, public web data, and third-party datasets (the separate Meeting AI feature focuses specifically on this pre-meeting research), plus live in-meeting coaching and answers on the fly. Captured contacts, conversations, and company data are written back automatically to Salesforce, which is the platform's primary integration; it also works alongside Gmail and Outlook inboxes. Because recording and transcription are delivered as part of a broader sales/CRM suite rather than a standalone notetaker, it best fits teams already standardized on Salesforce. The company says it serves 50,000+ customer-facing teams. Pricing is modular and quote-based: seats can be purchased per feature, no public dollar figures or named tiers are listed, and a survey or demo is required for exact figures.
Best suited for
LiveVoice is a live-audio platform built for events, conferences, meetings, guided tours, and church services. It turns attendees' own smartphones and browsers into receivers, so audiences listen to interpreted audio or read live captions in their own language without dedicated hardware, headsets, or IT setup. The platform supports remote simultaneous interpretation (RSI) by professional human interpreters working from anywhere through a multi-channel interpreter app, AI voice and text translation, or a combination of both. Its AI Live Captions feature transcribes a chosen audio channel in real time and can be configured in over 65 languages, displaying on the mobile app, web browsers, on-site screens, or as lower thirds in video streams. After an event, transcripts can be downloaded as text, CSV, SRT, or VTT files for sharing or repurposing. It works on iOS, Android, and Huawei devices and supports on-site, online, and hybrid events, integrating with video conferencing and livestreaming tools. It targets event organizers, conference planners, and accessibility teams.
Best suited for
Cirrus Insight is a free tier with paid upgrades (paid); LiveVoice is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Cirrus Insight | LiveVoice |
|---|---|---|
| Core capability | Meeting bot with call recording & real-time transcription | Simultaneous interpretation via human interpreters (including remote RSI) |
| Standout feature | Post-meeting insights, follow-up drafts & next steps | AI voice and text translation in real time |
| Team usage | Pre-meeting AI briefs (Meeting AI) | AI Live Captions configurable in over 65 languages |
| Integrations | Live in-meeting coaching | Listen on attendees' own phones or browsers, no special hardware |
| Languages & capture | Automatic Salesforce sync | Downloadable transcripts in text, CSV, SRT, and VTT formats |
| Best-fit workflow | Meeting bot with call recording & real-time transcription | Caption delivery to app, browser, on-site screens, and video lower thirds |
Cirrus Insight
Choose Cirrus Insight if you need recording, transcribing, and summarizing sales calls and customer meetings — strengths include bot joins calls as an attendee, captures video, and transcribes word-for-word in real time, then surfaces post-meeting insights, draft follow-ups, and next steps.
LiveVoice
Choose LiveVoice if you need providing multilingual interpretation and captions at conferences, churches, and guided tours — strengths include no dedicated receiver hardware or headsets needed; runs on attendees' own devices.
Cirrus Insight
LiveVoice
It depends on your workflow. Cirrus Insight is strong for recording, transcribing, and summarizing sales calls and customer meetings, while LiveVoice is strong for providing multilingual interpretation and captions at conferences, churches, and guided tours. Both transcribe and summarize meetings.
Cirrus Insight is a free tier with paid upgrades and LiveVoice is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
You can — some teams pair them when each covers a different part of the meeting workflow.
More head-to-head comparisons involving Cirrus Insight and LiveVoice.
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