Cirrus Insight: Salesforce-focused sales productivity platform whose Conversation Intelligence module records meetings, transcribes them word-for-word in real time, and auto-generates summaries and next steps synced to CRM. Konch: AI transcription service with optional human review and a dedicated AI meeting assistant. This comparison weighs them on pricing, features, and everyday workflow fit.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Cirrus Insight when recording, transcribing, and summarizing sales calls and customer meetings matters most, and Konch when converting interviews and podcasts into editable text matters most. Run both through a week of actual calls to see which suits your workflow.
Salesforce-focused sales productivity platform whose Conversation Intelligence module records meetings, transcribes them word-for-word in real time, and auto-generates summaries and next steps synced to CRM.
AI transcription service with optional human review and a dedicated AI meeting assistant.
Cirrus Insight is a Salesforce-centric sales productivity platform that pairs CRM email/calendar sync and sales-acceleration tools with a Conversation Intelligence and Meeting AI capability aimed at customer-facing teams. Its meeting bot sits in calls as an attendee, captures video, transcribes conversations word-for-word in real time, and produces post-meeting insights, draft follow-up emails, and suggested next steps. It also offers pre-meeting briefs that pull attendee and company context from sources like Salesforce, public web data, and third-party datasets (the separate Meeting AI feature focuses specifically on this pre-meeting research), plus live in-meeting coaching and answers on the fly. Captured contacts, conversations, and company data are written back automatically to Salesforce, which is the platform's primary integration; it also works alongside Gmail and Outlook inboxes. Because recording and transcription are delivered as part of a broader sales/CRM suite rather than a standalone notetaker, it best fits teams already standardized on Salesforce. The company says it serves 50,000+ customer-facing teams. Pricing is modular and quote-based: seats can be purchased per feature, no public dollar figures or named tiers are listed, and a survey or demo is required for exact figures.
Best suited for
Konch is an AI transcription service that converts audio and video to text and offers an optional layer of professional human review for higher accuracy. It supports a broad set of languages and provides translation of transcripts into many additional languages, making it usable for multilingual content. For meetings specifically, Konch offers an AI meeting assistant called KonchMate that handles meeting transcription and note-taking. The platform includes an in-browser editor for refining transcripts, multiple export formats for moving content into other tools, and generative-AI features for summarization and content generation from transcribed material. Users can rely on the automated AI output for fast results or request human-reviewed transcripts that are completed within a defined turnaround window when higher accuracy is needed. Konch emphasizes data protection with GDPR compliance and encrypted transfers, and it positions itself for use cases such as interviews, podcasts, lectures, and meetings. It is suited to individuals and teams that want a transcription tool with both self-serve AI processing and an option to escalate to human-verified output, plus a dedicated assistant for capturing meeting notes. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Cirrus Insight is a free tier with paid upgrades (paid); Konch is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Cirrus Insight | Konch |
|---|---|---|
| Core capability | Meeting bot with call recording & real-time transcription | AI transcription for audio and video across many languages |
| Standout feature | Post-meeting insights, follow-up drafts & next steps | Optional human-reviewed transcripts for higher accuracy |
| Team usage | Pre-meeting AI briefs (Meeting AI) | KonchMate AI meeting assistant for note-taking |
| Integrations | Live in-meeting coaching | Translation of transcripts into additional languages |
| Languages & capture | Automatic Salesforce sync | Built-in transcript editor and multiple export formats |
| Best-fit workflow | Meeting bot with call recording & real-time transcription | Generative-AI summarization tools |
Cirrus Insight
Choose Cirrus Insight if you need recording, transcribing, and summarizing sales calls and customer meetings — strengths include bot joins calls as an attendee, captures video, and transcribes word-for-word in real time, then surfaces post-meeting insights, draft follow-ups, and next steps.
Konch
Choose Konch if you need transcribing meetings and generating summarized notes — strengths include choice between fast ai output and human-verified accuracy.
Cirrus Insight
Konch
It depends on your workflow. Cirrus Insight is strong for recording, transcribing, and summarizing sales calls and customer meetings, while Konch is strong for transcribing meetings and generating summarized notes. Both transcribe and summarize meetings.
Cirrus Insight is a free tier with paid upgrades and Konch is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Yes. Many teams run more than one meeting assistant when the workflows are complementary.
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