Cirrus Insight: Salesforce-focused sales productivity platform whose Conversation Intelligence module records meetings, transcribes them word-for-word in real time, and auto-generates summaries and next steps synced to CRM. Jamworks: AI note-taking and captioning tool that turns lectures and meetings into transcripts, summaries, captions and interactive study aids. The right pick comes down to team size, budget, and the workflows you want to automate.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Cirrus Insight when recording, transcribing, and summarizing sales calls and customer meetings matters most, and Jamworks when generating summaries and flashcards from recorded classes matters most. Test each on your own meetings; the right choice tends to become obvious quickly.
Salesforce-focused sales productivity platform whose Conversation Intelligence module records meetings, transcribes them word-for-word in real time, and auto-generates summaries and next steps synced to CRM.
AI note-taking and captioning tool that turns lectures and meetings into transcripts, summaries, captions and interactive study aids.
Cirrus Insight is a Salesforce-centric sales productivity platform that pairs CRM email/calendar sync and sales-acceleration tools with a Conversation Intelligence and Meeting AI capability aimed at customer-facing teams. Its meeting bot sits in calls as an attendee, captures video, transcribes conversations word-for-word in real time, and produces post-meeting insights, draft follow-up emails, and suggested next steps. It also offers pre-meeting briefs that pull attendee and company context from sources like Salesforce, public web data, and third-party datasets (the separate Meeting AI feature focuses specifically on this pre-meeting research), plus live in-meeting coaching and answers on the fly. Captured contacts, conversations, and company data are written back automatically to Salesforce, which is the platform's primary integration; it also works alongside Gmail and Outlook inboxes. Because recording and transcription are delivered as part of a broader sales/CRM suite rather than a standalone notetaker, it best fits teams already standardized on Salesforce. The company says it serves 50,000+ customer-facing teams. Pricing is modular and quote-based: seats can be purchased per feature, no public dollar figures or named tiers are listed, and a survey or demo is required for exact figures.
Best suited for
Jamworks is an AI-powered note-taking application focused on lectures, classes and meetings, with a strong emphasis on accessibility for students and educational institutions. It records or ingests spoken sessions and produces live captions and word-for-word transcripts with speaker titles, while automatically enhancing a user's own typed or handwritten notes using the lecture transcript. From each recording Jamworks generates AI summaries and highlights, breaks long sessions into digestible chapters, and lets users review content as captioned video clips, audio chapters and full transcripts. A built-in personal AI tutor, JamAI, uses the transcript of each session as reference material so learners can ask follow-up questions and get explanations on demand in many languages, and the tool can turn highlights into interactive flashcards and quiz-style study modes. Jamworks supports transcription and learning features across a range of languages and is designed with accessibility in mind, including screen-reader compatibility and standards-based compliance, making it especially useful for neurodivergent and disabled students. It works across mobile, tablet, laptop and web and integrates with major learning management systems, serving students, universities and other learners who need to capture and revisit spoken material. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Cirrus Insight is a free tier with paid upgrades (paid); Jamworks is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Cirrus Insight | Jamworks |
|---|---|---|
| Core capability | Meeting bot with call recording & real-time transcription | Live captioning and word-for-word transcripts with speaker titles |
| Standout feature | Post-meeting insights, follow-up drafts & next steps | AI summaries and automatic chaptering of lectures and meetings |
| Team usage | Pre-meeting AI briefs (Meeting AI) | Note enhancement that refines a user's own notes using the transcript |
| Integrations | Live in-meeting coaching | JamAI personal tutor that answers questions using session transcripts in many languages |
| Languages & capture | Automatic Salesforce sync | Interactive flashcards and quiz-style study modes generated from content |
| Best-fit workflow | Meeting bot with call recording & real-time transcription | Captioned video clips and audio chapters for review |
Cirrus Insight
Choose Cirrus Insight if you need recording, transcribing, and summarizing sales calls and customer meetings — strengths include bot joins calls as an attendee, captures video, and transcribes word-for-word in real time, then surfaces post-meeting insights, draft follow-ups, and next steps.
Jamworks
Choose Jamworks if you need capturing and captioning university lectures for later study — strengths include strong accessibility focus suited to neurodivergent and disabled learners.
Cirrus Insight
Jamworks
It depends on your workflow. Cirrus Insight is strong for recording, transcribing, and summarizing sales calls and customer meetings, while Jamworks is strong for capturing and captioning university lectures for later study. Both transcribe and summarize meetings.
Cirrus Insight is a free tier with paid upgrades and Jamworks is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Sure. Running both makes sense when their strengths don't overlap and the budget allows.
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