Cirrus Insight: Salesforce-focused sales productivity platform whose Conversation Intelligence module records meetings, transcribes them word-for-word in real time, and auto-generates summaries and next steps synced to CRM. Happy Scribe: Transcription/subtitling and GDPR-friendly meeting notes, 150+ languages Here's where each one pulls ahead on pricing, features, and the meetings it suits best.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Cirrus Insight when recording, transcribing, and summarizing sales calls and customer meetings matters most, and Happy Scribe when creating subtitles and captions matters most. Try them side by side on real calls before deciding — needs vary by team.
Salesforce-focused sales productivity platform whose Conversation Intelligence module records meetings, transcribes them word-for-word in real time, and auto-generates summaries and next steps synced to CRM.
Transcription/subtitling and GDPR-friendly meeting notes, 150+ languages
Cirrus Insight is a Salesforce-centric sales productivity platform that pairs CRM email/calendar sync and sales-acceleration tools with a Conversation Intelligence and Meeting AI capability aimed at customer-facing teams. Its meeting bot sits in calls as an attendee, captures video, transcribes conversations word-for-word in real time, and produces post-meeting insights, draft follow-up emails, and suggested next steps. It also offers pre-meeting briefs that pull attendee and company context from sources like Salesforce, public web data, and third-party datasets (the separate Meeting AI feature focuses specifically on this pre-meeting research), plus live in-meeting coaching and answers on the fly. Captured contacts, conversations, and company data are written back automatically to Salesforce, which is the platform's primary integration; it also works alongside Gmail and Outlook inboxes. Because recording and transcription are delivered as part of a broader sales/CRM suite rather than a standalone notetaker, it best fits teams already standardized on Salesforce. The company says it serves 50,000+ customer-facing teams. Pricing is modular and quote-based: seats can be purchased per feature, no public dollar figures or named tiers are listed, and a survey or demo is required for exact figures.
Best suited for
Happy Scribe is a transcription and subtitling platform that converts audio and video into accurate text and captions across a wide range of languages. It offers both automatic and human-made transcription and subtitles, letting users balance speed against accuracy depending on the project. Happy Scribe is widely used to transcribe recorded meetings, interviews, podcasts, and videos, and to create subtitles for content, with an in-browser editor for reviewing and correcting transcripts and exporting them in many formats. Its strong language coverage and subtitle tools make it popular with content creators, researchers, and international teams that need reliable text and captions from recordings. Because it focuses on processing recorded audio and video rather than acting as a live meeting bot, it is typically used to handle existing files or recordings. Happy Scribe is valued for its breadth of languages, flexible automatic-versus-human options, and solid subtitle and export capabilities for turning recordings into usable text. Platforms: Web / upload audio and video. Integrations: Zapier. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Cirrus Insight is a free tier with paid upgrades (paid); Happy Scribe is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Cirrus Insight | Happy Scribe |
|---|---|---|
| Core capability | Meeting bot with call recording & real-time transcription | Automatic and human transcription |
| Standout feature | Post-meeting insights, follow-up drafts & next steps | Subtitles and captions |
| Team usage | Pre-meeting AI briefs (Meeting AI) | Wide multi-language support |
| Integrations | Live in-meeting coaching | In-browser transcript editor |
| Languages & capture | Automatic Salesforce sync | Multi-format export |
Cirrus Insight
Choose Cirrus Insight if you need recording, transcribing, and summarizing sales calls and customer meetings — strengths include bot joins calls as an attendee, captures video, and transcribes word-for-word in real time, then surfaces post-meeting insights, draft follow-ups, and next steps.
Happy Scribe
Choose Happy Scribe if you need transcribing recordings and interviews — strengths include strong language and subtitle support.
Cirrus Insight
Happy Scribe
It depends on your workflow. Cirrus Insight is strong for recording, transcribing, and summarizing sales calls and customer meetings, while Happy Scribe is strong for transcribing recordings and interviews. Both transcribe and summarize meetings.
Cirrus Insight is a free tier with paid upgrades and Happy Scribe is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
You can — some teams pair them when each covers a different part of the meeting workflow.
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