Choppity: AI video and audio platform that transcribes recordings, generates styled captions, and turns long-form content into short clips. Uniphore: Uniphore is an enterprise conversational AI and customer service analytics platform that records, transcribes, and analyzes voice and digital interactions for real-time agent assist, conversation intelligence, and automated quality assurance. Here's where each one pulls ahead on pricing, features, and the meetings it suits best.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Choppity when transcribing and captioning recorded interviews and podcast episodes matters most, and Uniphore when qa and supervisor teams automating call scoring, coaching, and compliance monitoring across all interactions matters most. Test each on your own meetings; the right choice tends to become obvious quickly.
AI video and audio platform that transcribes recordings, generates styled captions, and turns long-form content into short clips.
Uniphore is an enterprise conversational AI and customer service analytics platform that records, transcribes, and analyzes voice and digital interactions for real-time agent assist, conversation intelligence, and automated quality assurance.
Choppity is an AI-powered video and audio platform that combines automated transcription with short-form content creation. Users upload video or audio files, or paste links from sources like YouTube, and Choppity transcribes the recording with speaker identification and timestamps before turning the spoken transcript into an editable workspace. Although it is best known for automatically extracting dozens of short, social-ready clips from long-form videos and podcasts, it also serves transcription and captioning needs directly: it generates styled subtitles for video, supports transcript-based editing where you edit the footage by editing the text, and offers dedicated tools for transcribing meeting recordings from platforms such as Zoom, Microsoft Teams, and Google Meet. The platform supports a large number of languages and includes features like automatic reframing for vertical formats, profanity detection, and one-click social publishing and scheduling. Choppity offers a free tier alongside paid plans and an API, making it usable by individual creators, podcasters, and teams that want to repurpose recorded conversations, interviews, and meetings into both transcripts and shareable video content. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Uniphore is an enterprise Business AI platform built for contact centers and customer service operations. Its customer service suite captures and records voice and screen interactions, then applies speech-to-text and natural language processing to transcribe and analyze conversations. The Conversation Insights Agent uses generative AI to analyze 100% of customer calls, producing conversation summaries, sentiment analysis, and topic/call-driver detection, and lets users query insights in natural language without predefined keyword lists. Its Real-Time Agent Assist surfaces in-the-moment guidance and knowledge during live calls and automates after-call work such as wrap-up summaries. The platform also automates quality assurance across every call rather than relying on random sampling or manual scorecards, flagging coaching needs and compliance gaps. The Communication Recording Agent provides multi-channel audio capture, transcription, and built-in compliance controls (MiFID II, Dodd-Frank, PCI DSS, GDPR). It targets contact center leaders, QA managers, supervisors, and operations teams. Uniphore is established, with documented enterprise deployments and industry analyst recognition.
Best suited for
Choppity is a free tier with paid upgrades (freemium); Uniphore is custom pricing (contact sales). Always confirm current pricing on each vendor's site before buying.
| Feature | Choppity | Uniphore |
|---|---|---|
| Core capability | Automated transcription of uploaded video and audio with speaker identification and timestamps | Real-time call transcription and live agent assist with in-the-moment guidance |
| Standout feature | Dedicated tools for transcribing meeting recordings from Zoom, Microsoft Teams, and Google Meet | Generative-AI conversation intelligence analyzing 100% of calls for summaries, sentiment, and call drivers |
| Team usage | AI-generated, customizable subtitles and captions with styling options | Automated quality assurance across all interactions without random sampling or manual scorecards |
| Integrations | Transcript-based editing where the video is edited by changing the text | Multi-channel voice and screen recording with transcription in supported languages |
| Languages & capture | Automatic short-clip generation and vertical reframing for social platforms | Natural language querying of conversation insights without keyword lists or tags |
| Best-fit workflow | Multi-language support and direct social publishing and scheduling | Automated after-call work (ACW) summaries and post-call task automation |
Choppity
Choose Choppity if you need transcribing and captioning recorded interviews and podcast episodes — strengths include combines transcription, captioning, and content repurposing in a single tool.
Uniphore
Choose Uniphore if you need contact centers transcribing and analyzing every customer call to uncover call drivers and sentiment trends — strengths include analyzes 100% of conversations rather than a sampled subset, improving qa and compliance coverage.
Choppity
Uniphore
It depends on your workflow. Choppity is strong for transcribing and captioning recorded interviews and podcast episodes, while Uniphore is strong for contact centers transcribing and analyzing every customer call to uncover call drivers and sentiment trends. Both transcribe and summarize meetings.
Choppity is a free tier with paid upgrades and Uniphore is custom pricing. Check each vendor's pricing page for the latest plans and free-tier limits.
You can — some teams pair them when each covers a different part of the meeting workflow.
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