Choppity: AI video and audio platform that transcribes recordings, generates styled captions, and turns long-form content into short clips. Cresta: Enterprise contact-center AI platform combining real-time agent assist, autonomous AI agents, and conversation intelligence. This comparison weighs them on pricing, features, and everyday workflow fit.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Choppity when transcribing and captioning recorded interviews and podcast episodes matters most, and Cresta when analyzing every interaction to identify behaviors that drive outcomes matters most. Test each on your own meetings; the right choice tends to become obvious quickly.
AI video and audio platform that transcribes recordings, generates styled captions, and turns long-form content into short clips.
Enterprise contact-center AI platform combining real-time agent assist, autonomous AI agents, and conversation intelligence.
Choppity is an AI-powered video and audio platform that combines automated transcription with short-form content creation. Users upload video or audio files, or paste links from sources like YouTube, and Choppity transcribes the recording with speaker identification and timestamps before turning the spoken transcript into an editable workspace. Although it is best known for automatically extracting dozens of short, social-ready clips from long-form videos and podcasts, it also serves transcription and captioning needs directly: it generates styled subtitles for video, supports transcript-based editing where you edit the footage by editing the text, and offers dedicated tools for transcribing meeting recordings from platforms such as Zoom, Microsoft Teams, and Google Meet. The platform supports a large number of languages and includes features like automatic reframing for vertical formats, profanity detection, and one-click social publishing and scheduling. Choppity offers a free tier alongside paid plans and an API, making it usable by individual creators, podcasters, and teams that want to repurpose recorded conversations, interviews, and meetings into both transcripts and shareable video content. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Cresta is an enterprise customer-experience AI platform that unifies human and AI agents across voice and digital channels. It captures conversations through integrations with major contact-center systems such as Genesys, NICE, Salesforce, Twilio, and Amazon Connect, then analyzes those interactions at scale to surface behavioral insights and deliver real-time guidance. Its Agent Assist listens to live conversations and provides agents with in-the-moment suggestions, knowledge, and next-best actions, while a Knowledge Agent proactively surfaces context-aware answers without manual prompting. Cresta's conversation intelligence analyzes 100% of interactions to identify the behaviors that drive outcomes, and its automated quality management scores conversations across the board so supervisors gain visibility without manual sampling. The platform also offers autonomous AI agents that can resolve customer conversations end to end, plus an Agent Operations Center that gives supervisors real-time visibility and intervention tools across both human and AI-led conversations. Cresta is built for large enterprise contact centers in industries such as financial services, travel and hospitality, telecommunications, insurance, and healthcare that need real-time assistance, coaching, and analytics at scale. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Choppity is a free tier with paid upgrades (freemium); Cresta is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Choppity | Cresta |
|---|---|---|
| Core capability | Automated transcription of uploaded video and audio with speaker identification and timestamps | Real-time Agent Assist with live suggestions and knowledge |
| Standout feature | Dedicated tools for transcribing meeting recordings from Zoom, Microsoft Teams, and Google Meet | Conversation intelligence analyzing 100% of interactions |
| Team usage | AI-generated, customizable subtitles and captions with styling options | Automated quality management and scoring across all calls |
| Integrations | Transcript-based editing where the video is edited by changing the text | Knowledge Agent that proactively surfaces context-aware answers |
| Languages & capture | Automatic short-clip generation and vertical reframing for social platforms | Autonomous AI agents for end-to-end conversation resolution |
| Best-fit workflow | Multi-language support and direct social publishing and scheduling | Integrations with Genesys, NICE, Salesforce, Twilio, and Amazon Connect |
Choppity
Choose Choppity if you need transcribing and captioning recorded interviews and podcast episodes — strengths include combines transcription, captioning, and content repurposing in a single tool.
Cresta
Choose Cresta if you need assisting contact-center agents in real time during customer conversations — strengths include delivers real-time guidance during live conversations, not just post-call review.
Choppity
Cresta
It depends on your workflow. Choppity is strong for transcribing and captioning recorded interviews and podcast episodes, while Cresta is strong for assisting contact-center agents in real time during customer conversations. Both transcribe and summarize meetings.
Choppity is a free tier with paid upgrades and Cresta is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Sure. Running both makes sense when their strengths don't overlap and the budget allows.
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