Chime Note: Chime Note is a hardware AI voice recorder paired with an app that transcribes recordings and generates ChatGPT-powered summaries and translations. EvaluAgent: EvaluAgent is a contact-center quality assurance platform that automatically transcribes, scores, and analyzes customer conversations across calls, chats, emails, and tickets. Which one wins depends on your platform mix, budget, and how hands-off you want notes to be.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Chime Note when recording and transcribing in-person meetings and interviews matters most, and EvaluAgent when surface sentiment, intent, and contact reasons to coach agents and improve cx matters most. Try them side by side on real calls before deciding — needs vary by team.
Chime Note is a hardware AI voice recorder paired with an app that transcribes recordings and generates ChatGPT-powered summaries and translations.
EvaluAgent is a contact-center quality assurance platform that automatically transcribes, scores, and analyzes customer conversations across calls, chats, emails, and tickets.
Chime Note (CHIME NOTE Pro) is a physical AI voice recorder paired with companion software for iOS, Android, and the web (CHIME Web at app.chimenote.com). Audio is captured by pressing a button on the pocket-sized device, which can attach magnetically to a phone via MagSafe and records calls and everyday conversations, storing audio locally before it is processed into text. The app uses GPT-4o for transcription and ChatGPT-based AI summaries, both offered as free, unlimited core services. Premium, pay-as-you-go features include real-time transcription during recording and voice translation, with the multi-language chatroom function supporting automatic translation across up to 107 languages. There is no mandatory subscription; purchased usage time does not expire. The device costs $189.99 (regularly $239.99) and ships with a one-year warranty and 30-day returns. Chime Note is marketed to students, professionals, neurodiverse individuals, and travelers who want hands-free capture of meetings, interviews, and conversations. No integrations with Zoom, Microsoft Teams, Google Meet, or calendars are documented.
Best suited for
EvaluAgent is a UK-based quality assurance and performance-improvement platform built for contact centers, BPOs, QA leads, team managers, and frontline agents. It captures interactions from connected CCaaS, CRM, and helpdesk systems, then transcribes voice calls to text and processes chats, emails, and tickets so every conversation can be reviewed rather than just a manual sample. Its AutoQA engine uses customizable drag-and-drop scorecards to automatically evaluate interactions, applying auto-fail logic and weighting that mirror how a team grades quality. A conversation-intelligence layer adds sentiment analysis, reason-for-contact classification, intent detection, summarization, predictive metrics, and customer-vulnerability signals. Insights flow into coaching plans, performance tracking, and agent feedback. The platform also offers AI-agent observability to detect issues in automated conversations, plus calibration and reporting tools. It integrates with systems such as Genesys, Five9, NICE CXone, Talkdesk, Amazon Connect, Salesforce, and Zendesk, and lists enterprise security credentials including SOC 2 Type II and ISO 27001.
Best suited for
Chime Note is a free tier with paid upgrades (paid); EvaluAgent is a free tier with paid upgrades (paid). Always confirm current pricing on each vendor's site before buying.
| Feature | Chime Note | EvaluAgent |
|---|---|---|
| Core capability | GPT-4o transcription of recorded audio | Automatic voice-call transcription with multi-language support |
| Standout feature | ChatGPT-powered AI summaries | AutoQA scoring of 100% of conversations using customizable drag-and-drop scorecards |
| Team usage | Physical pocket recorder with MagSafe magnetic phone attachment | Conversation intelligence: sentiment analysis, intent detection, and summarization |
| Integrations | Real-time transcription during recording (premium) | Reason-for-contact classification and predictive metrics (CSAT/NPS/resolution) |
| Languages & capture | Voice translation supporting up to 107 languages (premium) | AI-agent observability to flag hallucinations, missed intents, and quality issues |
| Best-fit workflow | Companion apps for iOS, Android, and web | Coaching workflows, calibration, and dashboards built on QA insights |
Chime Note
Choose Chime Note if you need recording and transcribing in-person meetings and interviews — strengths include core recording, transcription, and ai summaries are free with no subscription required.
EvaluAgent
Choose EvaluAgent if you need automatically score and audit 100% of customer service calls and chats for quality and compliance — strengths include transcribes and analyzes every interaction across voice, chat, email, and tickets rather than a small manual sample.
Chime Note
EvaluAgent
It depends on your workflow. Chime Note is strong for recording and transcribing in-person meetings and interviews, while EvaluAgent is strong for automatically score and audit 100% of customer service calls and chats for quality and compliance. Both transcribe and summarize meetings.
Chime Note is a free tier with paid upgrades and EvaluAgent is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Often yes: teams combine tools when one handles capture and another handles analysis.
More head-to-head comparisons involving Chime Note and EvaluAgent.
Chime Note: Chime Note is a hardware AI voice recorder paired with an app that transcribes recordings and generates ChatGPT-powered summaries and translations. Choppity: AI video and audio platform that transcribes recordings, generates styled captions, and turns long-form content into short clips. Below, they line up on price, capture method, and how each fits a real meeting stack.
Chime Note: Chime Note is a hardware AI voice recorder paired with an app that transcribes recordings and generates ChatGPT-powered summaries and translations. Chorus by ZoomInfo: Conversation intelligence for sales calls inside ZoomInfo Below, they line up on price, capture method, and how each fits a real meeting stack.
Chime Note: Chime Note is a hardware AI voice recorder paired with an app that transcribes recordings and generates ChatGPT-powered summaries and translations. Circleback: AI meeting assistant that automatically takes notes, transcribes in 100+ languages, assigns action items, and runs automations across Zoom, Google Meet, Teams, Webex, and in-person calls. This comparison weighs them on pricing, features, and everyday workflow fit.
Chime Note: Chime Note is a hardware AI voice recorder paired with an app that transcribes recordings and generates ChatGPT-powered summaries and translations. Cirrus Insight: Salesforce-focused sales productivity platform whose Conversation Intelligence module records meetings, transcribes them word-for-word in real time, and auto-generates summaries and next steps synced to CRM. This comparison weighs them on pricing, features, and everyday workflow fit.
Chime Note: Chime Note is a hardware AI voice recorder paired with an app that transcribes recordings and generates ChatGPT-powered summaries and translations. Claap: Async video plus AI meeting recording and CRM updates This comparison weighs them on pricing, features, and everyday workflow fit.
Chime Note: Chime Note is a hardware AI voice recorder paired with an app that transcribes recordings and generates ChatGPT-powered summaries and translations. Clari Copilot: Real-time sales call prompts and conversation intelligence Below, they line up on price, capture method, and how each fits a real meeting stack.
Chime Note: Chime Note is a hardware AI voice recorder paired with an app that transcribes recordings and generates ChatGPT-powered summaries and translations. Cleft Notes: AI voice-note app that turns spoken thoughts and meeting audio into structured, organized notes. Which one wins depends on your platform mix, budget, and how hands-off you want notes to be.
Chime Note: Chime Note is a hardware AI voice recorder paired with an app that transcribes recordings and generates ChatGPT-powered summaries and translations. CleverX: CleverX is an AI-first B2B research platform that runs AI-moderated and human-moderated interviews, surveys, and usability tests with auto-transcription and analysis. This comparison weighs them on pricing, features, and everyday workflow fit.
Chime Note: Chime Note is a hardware AI voice recorder paired with an app that transcribes recordings and generates ChatGPT-powered summaries and translations. Clevercast: Clevercast is a multilingual live streaming platform that adds AI-powered closed captions, real-time transcription, speech translation, and remote interpretation to live events and webinars. Below, they line up on price, capture method, and how each fits a real meeting stack.
Chime Note: Chime Note is a hardware AI voice recorder paired with an app that transcribes recordings and generates ChatGPT-powered summaries and translations. ClickUp AI Notetaker: ClickUp's built-in AI Notetaker captures meeting recordings, transcripts, and summaries and connects them to ClickUp Docs and tasks. The right pick comes down to team size, budget, and the workflows you want to automate.
Chime Note: Chime Note is a hardware AI voice recorder paired with an app that transcribes recordings and generates ChatGPT-powered summaries and translations. Clipto: Mac-based AI transcription and knowledge assistant that indexes and searches meetings, interviews, podcasts, lectures, and other audio/video locally on-device. We compare them on cost, capture approach, and day-to-day fit so you can choose faster.
Chime Note: Chime Note is a hardware AI voice recorder paired with an app that transcribes recordings and generates ChatGPT-powered summaries and translations. Close Notetaker: An AI notetaker built into Close CRM that automatically transcribes and summarizes sales calls and meetings inside the CRM. Which one wins depends on your platform mix, budget, and how hands-off you want notes to be.