Chime Note: Chime Note is a hardware AI voice recorder paired with an app that transcribes recordings and generates ChatGPT-powered summaries and translations. daisee: Daisee is an AI voice analytics and contact centre quality assurance platform that transcribes and automatically scores 100% of customer calls and chats. This comparison weighs them on pricing, features, and everyday workflow fit.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Chime Note when recording and transcribing in-person meetings and interviews matters most, and daisee when monitoring regulatory compliance and flagging high-risk customer calls in sectors like finance and insurance matters most. Test each on your own meetings; the right choice tends to become obvious quickly.
Chime Note is a hardware AI voice recorder paired with an app that transcribes recordings and generates ChatGPT-powered summaries and translations.
Daisee is an AI voice analytics and contact centre quality assurance platform that transcribes and automatically scores 100% of customer calls and chats.
Chime Note (CHIME NOTE Pro) is a physical AI voice recorder paired with companion software for iOS, Android, and the web (CHIME Web at app.chimenote.com). Audio is captured by pressing a button on the pocket-sized device, which can attach magnetically to a phone via MagSafe and records calls and everyday conversations, storing audio locally before it is processed into text. The app uses GPT-4o for transcription and ChatGPT-based AI summaries, both offered as free, unlimited core services. Premium, pay-as-you-go features include real-time transcription during recording and voice translation, with the multi-language chatroom function supporting automatic translation across up to 107 languages. There is no mandatory subscription; purchased usage time does not expire. The device costs $189.99 (regularly $239.99) and ships with a one-year warranty and 30-day returns. Chime Note is marketed to students, professionals, neurodiverse individuals, and travelers who want hands-free capture of meetings, interviews, and conversations. No integrations with Zoom, Microsoft Teams, Google Meet, or calendars are documented.
Best suited for
Daisee is an Australian (Sydney-based) AI software company offering a cloud-based voice analytics and contact centre quality assurance platform. It captures audio by having organisations upload call recordings to a secure cloud endpoint, then transcribes the conversations using speech-to-text technology. Rather than reviewing only a sample of interactions, Daisee analyses 100 percent of calls and chat sessions, applying natural language processing and sentiment analysis to surface why customers are getting in touch. Core capabilities include a Programmable Scorecard that automates agent evaluation, daisee Essence for categorising call reasons and root-cause drivers, daisee Predictors for flagging likely complaints and churn, plus a Scorecard Builder and Report Builder for custom QA workflows. It supports both voice and chat channels and integrates with platforms such as Genesys Cloud, with partnerships listed including Microsoft and AWS. Daisee is aimed at contact centres and customer-experience teams in regulated sectors like financial services and insurance that need compliance monitoring, agent coaching insights, and automated quality assurance at scale.
Best suited for
Chime Note is a free tier with paid upgrades (paid); daisee is custom pricing (contact sales). Always confirm current pricing on each vendor's site before buying.
| Feature | Chime Note | daisee |
|---|---|---|
| Core capability | GPT-4o transcription of recorded audio | Automated transcription of 100% of voice calls |
| Standout feature | ChatGPT-powered AI summaries | Programmable Scorecard for automated agent quality evaluation |
| Team usage | Physical pocket recorder with MagSafe magnetic phone attachment | Sentiment analysis and emotion detection across interactions |
| Integrations | Real-time transcription during recording (premium) | Compliance monitoring that flags high-risk and non-compliant calls |
| Languages & capture | Voice translation supporting up to 107 languages (premium) | Chat interaction analysis alongside voice |
| Best-fit workflow | Companion apps for iOS, Android, and web | Custom Report Builder and Scorecard Builder with industry templates |
Chime Note
Choose Chime Note if you need recording and transcribing in-person meetings and interviews — strengths include core recording, transcription, and ai summaries are free with no subscription required.
daisee
Choose daisee if you need automating quality assurance and agent scoring across an entire contact centre's call volume — strengths include analyses every interaction rather than a manual sample, reducing qa workload.
Chime Note
daisee
It depends on your workflow. Chime Note is strong for recording and transcribing in-person meetings and interviews, while daisee is strong for automating quality assurance and agent scoring across an entire contact centre's call volume. Both transcribe and summarize meetings.
Chime Note is a free tier with paid upgrades and daisee is custom pricing. Check each vendor's pricing page for the latest plans and free-tier limits.
Sure. Running both makes sense when their strengths don't overlap and the budget allows.
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