Chime Note: Chime Note is a hardware AI voice recorder paired with an app that transcribes recordings and generates ChatGPT-powered summaries and translations. CloudTalk: CloudTalk is a cloud call-center platform that automatically transcribes calls and adds AI summaries, sentiment analysis, and conversation intelligence for sales and support teams. We compare them on cost, capture approach, and day-to-day fit so you can choose faster.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Chime Note when recording and transcribing in-person meetings and interviews matters most, and CloudTalk when quality-assurance scoring of support calls at scale matters most. Test each on your own meetings; the right choice tends to become obvious quickly.
Chime Note is a hardware AI voice recorder paired with an app that transcribes recordings and generates ChatGPT-powered summaries and translations.
CloudTalk is a cloud call-center platform that automatically transcribes calls and adds AI summaries, sentiment analysis, and conversation intelligence for sales and support teams.
Chime Note (CHIME NOTE Pro) is a physical AI voice recorder paired with companion software for iOS, Android, and the web (CHIME Web at app.chimenote.com). Audio is captured by pressing a button on the pocket-sized device, which can attach magnetically to a phone via MagSafe and records calls and everyday conversations, storing audio locally before it is processed into text. The app uses GPT-4o for transcription and ChatGPT-based AI summaries, both offered as free, unlimited core services. Premium, pay-as-you-go features include real-time transcription during recording and voice translation, with the multi-language chatroom function supporting automatic translation across up to 107 languages. There is no mandatory subscription; purchased usage time does not expire. The device costs $189.99 (regularly $239.99) and ships with a one-year warranty and 30-day returns. Chime Note is marketed to students, professionals, neurodiverse individuals, and travelers who want hands-free capture of meetings, interviews, and conversations. No integrations with Zoom, Microsoft Teams, Google Meet, or calendars are documented.
Best suited for
CloudTalk is a cloud-based business calling and call-center platform that pairs voice infrastructure with an AI Conversation Intelligence layer for sales, support, and operations teams. On top of its phone system (international numbers, IVR, call routing, recording, dialers, SMS, and WhatsApp), CloudTalk automatically converts recorded calls into multilingual transcripts and stores them in a searchable interaction database. Its AI then generates instant call summaries and smart notes, applies automatic tags, extracts the key topics discussed, and scores calls against custom criteria. Sentiment analysis interprets the mood of each speaker segment by segment, classifying calls as positive, neutral, or negative, while talk/listen ratio tracking surfaces coaching opportunities across agents. Summaries and notes can sync into CRMs such as Salesforce, HubSpot, and Pipedrive through CloudTalk's broad integration catalog. Conversation Intelligence is available as a paid add-on across CloudTalk's calling plans. It is aimed at teams that handle high call volumes and want to review, analyze, and coach on conversations at scale rather than manually.
Best suited for
Chime Note is a free tier with paid upgrades (paid); CloudTalk is a free tier with paid upgrades (paid). Always confirm current pricing on each vendor's site before buying.
| Feature | Chime Note | CloudTalk |
|---|---|---|
| Core capability | GPT-4o transcription of recorded audio | Call scoring against custom quality criteria |
| Standout feature | ChatGPT-powered AI summaries | Automatic multilingual call transcription of recorded calls |
| Team usage | Physical pocket recorder with MagSafe magnetic phone attachment | AI-generated call summaries and smart notes synced to CRM |
| Integrations | Real-time transcription during recording (premium) | Sentiment analysis classifying calls and speaker segments as positive, neutral, or negative |
| Languages & capture | Voice translation supporting up to 107 languages (premium) | Topic extraction and automatic smart call tagging |
| Best-fit workflow | Companion apps for iOS, Android, and web | Talk/listen ratio tracking for agent coaching |
Chime Note
Choose Chime Note if you need recording and transcribing in-person meetings and interviews — strengths include core recording, transcription, and ai summaries are free with no subscription required.
CloudTalk
Choose CloudTalk if you need reviewing and coaching sales calls using ai summaries, sentiment, and talk ratios — strengths include combines a full cloud phone system with conversation intelligence in one platform.
Chime Note
CloudTalk
It depends on your workflow. Chime Note is strong for recording and transcribing in-person meetings and interviews, while CloudTalk is strong for reviewing and coaching sales calls using ai summaries, sentiment, and talk ratios. Both transcribe and summarize meetings.
Chime Note is a free tier with paid upgrades and CloudTalk is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Sure. Running both makes sense when their strengths don't overlap and the budget allows.
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