Celeste AI: Brazilian Portuguese-focused AI voice and transcription platform offering on-demand transcription plus a meeting assistant and AI notes, with credit-based and subscription plans. Solidroad: Solidroad is an AI quality assurance and coaching platform that automatically reviews and scores 100% of a CX team's customer conversations across phone, chat, email, and video, then turns the findings into agent training simulations. Below, they line up on price, capture method, and how each fits a real meeting stack.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Celeste AI when brazilian teams transcribing meetings and calls in portuguese matters most, and Solidroad when onboarding and continuously coaching cx agents with realistic ai customer simulations matters most. Trial each on a few real meetings before you commit — the better fit usually shows fast.
Brazilian Portuguese-focused AI voice and transcription platform offering on-demand transcription plus a meeting assistant and AI notes, with credit-based and subscription plans.
Solidroad is an AI quality assurance and coaching platform that automatically reviews and scores 100% of a CX team's customer conversations across phone, chat, email, and video, then turns the findings into agent training simulations.
Celeste AI is a Brazilian voice AI and transcription platform that specializes in Portuguese, particularly Brazilian Portuguese, while also processing audio in additional languages such as English, Spanish, German, Italian, and French. Originally known for automated audio-to-text transcription that the company positions as far more efficient than manual transcription, Celeste AI has expanded into a broader suite that includes a Meeting Assistant (Assistente de Reunião) and AI Notes (Notas de IA), alongside transcription and quality-monitoring offerings. The platform uses machine learning speech models tuned for Portuguese and is offered both as an on-demand service and via an API, so users and businesses can transcribe content as needed. Its on-demand model lets customers pay only for the hours they actually use by purchasing credits, with flexible subscription plans available for those who have recurring transcription needs. As a Brazilian company connected to local institutions such as FGV Ventures and the São José dos Campos technology park, Celeste AI is oriented toward the Brazilian market and Portuguese-language workflows, and it reports a growing user base. The service is currently operating, with a functioning login, demo requests, and support, and is suited to professionals and companies that need accurate Portuguese transcription and meeting documentation. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Solidroad is an AI-native quality assurance and training platform built for enterprise customer experience and support teams. Instead of manually sampling a handful of interactions, it ingests and reviews 100% of customer conversations across phone calls, live chat, email tickets, and video, then auto-scores each one against custom scorecards aligned to a team's own quality standards. The platform auto-tags key moments, highlights, and risks, surfacing skill gaps and coaching opportunities across both human agents and AI agents. What makes it distinct is how it closes the loop: QA findings feed directly into AI-powered training simulations that look, act, and sound like real customers, letting reps practice scenarios that vary by difficulty, language, and channel while the system grades them and gives tailored feedback. It integrates with support stacks including Zendesk, Intercom, and Gong. Founded in 2023 and Y Combinator-backed, Solidroad raised a 2026 Series A and counts brands such as Ryanair, Oura, Crypto.com, Podium, and Fever among its customers. It is sold via demo and sales engagement.
Best suited for
Celeste AI is a free tier with paid upgrades (freemium); Solidroad is custom pricing (contact sales). Always confirm current pricing on each vendor's site before buying.
| Feature | Celeste AI | Solidroad |
|---|---|---|
| Core capability | AI transcription specialized for Brazilian Portuguese | Automated review and scoring of 100% of customer conversations across phone, chat, email, and video |
| Standout feature | Meeting Assistant for capturing and documenting meetings | Custom AI scorecards aligned to a team's own quality and compliance standards |
| Team usage | AI Notes for organizing transcribed content | Auto-tagging of highlights, key actions, and risk moments within conversations |
| Integrations | Support for multiple languages including English, Spanish, German, Italian, and French | AI training simulations that mimic real customers, varied by difficulty, language, and channel |
| Languages & capture | On-demand credit-based usage plus flexible subscription plans | Automatic grading and tailored coaching feedback for agents based on QA findings |
| Best-fit workflow | API access for integrating transcription into other workflows | Integrations with support tools like Zendesk, Intercom, and Gong |
Celeste AI
Choose Celeste AI if you need brazilian teams transcribing meetings and calls in portuguese — strengths include strong focus on brazilian portuguese transcription accuracy.
Solidroad
Choose Solidroad if you need automating qa coverage to score every support call, chat, and ticket instead of sampling — strengths include reviews every interaction rather than a small manual sample, giving full qa coverage.
Celeste AI
Solidroad
It depends on your workflow. Celeste AI is strong for brazilian teams transcribing meetings and calls in portuguese, while Solidroad is strong for automating qa coverage to score every support call, chat, and ticket instead of sampling. Both transcribe and summarize meetings.
Celeste AI is a free tier with paid upgrades and Solidroad is custom pricing. Check each vendor's pricing page for the latest plans and free-tier limits.
You can — some teams pair them when each covers a different part of the meeting workflow.
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