Carv: AI assistant for recruiters that records, transcribes, and takes notes during interviews and intake calls, then drafts documents and updates the ATS. Uniphore: Uniphore is an enterprise conversational AI and customer service analytics platform that records, transcribes, and analyzes voice and digital interactions for real-time agent assist, conversation intelligence, and automated quality assurance. This comparison weighs them on pricing, features, and everyday workflow fit.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Carv when transcribing and summarizing candidate interviews hands-free matters most, and Uniphore when qa and supervisor teams automating call scoring, coaching, and compliance monitoring across all interactions matters most. Run both through a week of actual calls to see which suits your workflow.
AI assistant for recruiters that records, transcribes, and takes notes during interviews and intake calls, then drafts documents and updates the ATS.
Uniphore is an enterprise conversational AI and customer service analytics platform that records, transcribes, and analyzes voice and digital interactions for real-time agent assist, conversation intelligence, and automated quality assurance.
Carv is an AI platform for recruiters that records, transcribes, and takes notes during interviews, intake calls, and hiring meetings so recruiters can stay present in the conversation rather than typing notes. During candidate interviews it captures a full verbatim transcript, flags any planned questions that went unanswered at the end of the call, and uses the transcript to auto-generate a candidate profile. For intake calls with hiring managers, Carv captures the requirements discussed and can automatically draft a job description in the recruiter's own style and tone of voice. Beyond note-taking, Carv positions itself as an agentic recruiting assistant that takes over repetitive administrative work, from document creation to updating the applicant tracking system, and includes an AI companion that carries context about how the user works. The platform integrates with ATS and HR systems and offers analytics and insights across recruiting activity. By turning recruiting conversations into structured notes, profiles, and documents, Carv aims to cut down on coordination and admin time so recruiters can focus on connecting with candidates and hiring managers. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Uniphore is an enterprise Business AI platform built for contact centers and customer service operations. Its customer service suite captures and records voice and screen interactions, then applies speech-to-text and natural language processing to transcribe and analyze conversations. The Conversation Insights Agent uses generative AI to analyze 100% of customer calls, producing conversation summaries, sentiment analysis, and topic/call-driver detection, and lets users query insights in natural language without predefined keyword lists. Its Real-Time Agent Assist surfaces in-the-moment guidance and knowledge during live calls and automates after-call work such as wrap-up summaries. The platform also automates quality assurance across every call rather than relying on random sampling or manual scorecards, flagging coaching needs and compliance gaps. The Communication Recording Agent provides multi-channel audio capture, transcription, and built-in compliance controls (MiFID II, Dodd-Frank, PCI DSS, GDPR). It targets contact center leaders, QA managers, supervisors, and operations teams. Uniphore is established, with documented enterprise deployments and industry analyst recognition.
Best suited for
Carv is a free tier with paid upgrades (freemium); Uniphore is custom pricing (contact sales). Always confirm current pricing on each vendor's site before buying.
| Feature | Carv | Uniphore |
|---|---|---|
| Core capability | Records, transcribes, and takes notes during interviews, intakes, and meetings | Real-time call transcription and live agent assist with in-the-moment guidance |
| Standout feature | Full verbatim interview transcription with unanswered-question flagging | Generative-AI conversation intelligence analyzing 100% of calls for summaries, sentiment, and call drivers |
| Team usage | Auto-generated candidate profiles from interview transcripts | Automated quality assurance across all interactions without random sampling or manual scorecards |
| Integrations | Automatic job description drafting from intake calls | Multi-channel voice and screen recording with transcription in supported languages |
| Languages & capture | ATS and HR system integrations with automated updates | Natural language querying of conversation insights without keyword lists or tags |
| Best-fit workflow | AI companion that retains context on the recruiter's workflow | Automated after-call work (ACW) summaries and post-call task automation |
Carv
Choose Carv if you need transcribing and summarizing candidate interviews hands-free — strengths include captures both candidate interviews and hiring-manager intake calls.
Uniphore
Choose Uniphore if you need contact centers transcribing and analyzing every customer call to uncover call drivers and sentiment trends — strengths include analyzes 100% of conversations rather than a sampled subset, improving qa and compliance coverage.
Carv
Uniphore
It depends on your workflow. Carv is strong for transcribing and summarizing candidate interviews hands-free, while Uniphore is strong for contact centers transcribing and analyzing every customer call to uncover call drivers and sentiment trends. Both transcribe and summarize meetings.
Carv is a free tier with paid upgrades and Uniphore is custom pricing. Check each vendor's pricing page for the latest plans and free-tier limits.
Sure. Running both makes sense when their strengths don't overlap and the budget allows.
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