Carbon Voice: Carbon Voice is an asynchronous voice-messaging app that automatically transcribes voice memos and uses AI to generate summaries, action items, and documents. Empathia AI: Empathia AI is an ambient AI medical scribe that records patient encounters and automatically generates clinical notes, letters, and billing codes for clinicians. This comparison weighs them on pricing, features, and everyday workflow fit.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Carbon Voice when replacing status meetings and calls with async voice messages that get auto-transcribed and summarized matters most, and Empathia AI when generating referral letters, consult letters, and patient instructions from recorded visits matters most. Trial each on a few real meetings before you commit — the better fit usually shows fast.
Carbon Voice is an asynchronous voice-messaging app that automatically transcribes voice memos and uses AI to generate summaries, action items, and documents.
Empathia AI is an ambient AI medical scribe that records patient encounters and automatically generates clinical notes, letters, and billing codes for clinicians.
Carbon Voice is an asynchronous voice-messaging and voice-notes app for iOS, Android, Web, and Apple Watch. Users record voice memos or messages with a single keystroke or swipe, and every message is automatically transcribed so it can be read, searched, labeled, and organized. The app is built around reducing real-time meetings and calls: instead of scheduling synchronous time, teammates exchange voice messages that the recipient can catch up on later. Layered on top is a large library of AI actions that turn raw voice into structured content — bulleted summaries, cleaned-up transcripts (removing filler words and fixing grammar), meeting notes, agendas, action items, professional emails, and longer documents such as PRDs and reports. Users can also query an AI assistant about any chat. A Global Voice feature can translate messages between languages, and messages can be sent to people who don't have the app via a secure email link. It is aimed at distributed teams, managers, and individuals who prefer talking over typing.
Best suited for
Empathia AI is an AI medical scribe built for clinicians and healthcare practices. Its core engine, EMMA, uses ambient AI to listen to doctor-patient interactions across in-person visits, telehealth, and phone calls, then transcribes the conversation and generates structured, customizable clinical notes. Beyond note-taking, it produces chart summaries, referral and consult letters, form autofill, patient instructions, and suggested ICD/CPT/service billing codes. The platform supports multi-speaker conversations, dictation, and multilingual encounters, and offers specialty-tuned templates across 20+ medical specialties. It works on desktop and mobile and integrates with numerous EMR/EHR systems, including Epic, Athenahealth, eClinicalWorks, NextGen, DrChrono, Practice Fusion, Elation, and Canadian systems such as Accuro, OSCAR, and Juno. Empathia emphasizes compliance, citing HIPAA, PHIPA, PIPEDA, and GDPR alignment, and notes pre-qualified vendor status with Canada Health Infoway's national AI scribe program. It targets individual practitioners and clinics seeking to reduce documentation time and refocus attention on patient care.
Best suited for
Carbon Voice is a free tier with paid upgrades (freemium); Empathia AI is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Carbon Voice | Empathia AI |
|---|---|---|
| Core capability | Automatic transcription of every voice message, made searchable and organizable | Ambient AI capture (EMMA) for in-person, telehealth, and phone encounters |
| Standout feature | AI summaries, catch-ups, and action-item extraction from conversations | Automatic transcription and structured clinical note generation |
| Team usage | AI document generation (meeting notes, agendas, emails, PRDs, reports) from voice | Multi-speaker and multilingual support with dictation |
| Integrations | Transcript clean-up that removes filler words and corrects grammar | Specialty-tuned templates across 20+ medical specialties |
| Languages & capture | Cross-platform sync across iOS, Android, Web, and Apple Watch | Suggested ICD/CPT/service billing codes, referral and consult letters |
| Best-fit workflow | Global Voice automatic translation between languages | EMR/EHR integrations (Epic, Athenahealth, eClinicalWorks, Accuro, OSCAR, and more) |
Carbon Voice
Choose Carbon Voice if you need replacing status meetings and calls with async voice messages that get auto-transcribed and summarized — strengths include combines voice capture, automatic transcription, and a broad set of ai summarization/document actions in one app.
Empathia AI
Choose Empathia AI if you need clinicians automating post-visit charting and clinical note documentation — strengths include purpose-built for clinical documentation with deep emr integration.
Carbon Voice
Empathia AI
It depends on your workflow. Carbon Voice is strong for replacing status meetings and calls with async voice messages that get auto-transcribed and summarized, while Empathia AI is strong for clinicians automating post-visit charting and clinical note documentation. Both transcribe and summarize meetings.
Carbon Voice is a free tier with paid upgrades and Empathia AI is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Often yes: teams combine tools when one handles capture and another handles analysis.
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