CaptureMyMeeting: AI meeting assistant that imports Zoom and Webex cloud recordings to generate notes, action items, and insights. UserCall: AI-moderated voice user interview tool that runs qualitative discovery calls and turns transcripts into evidence-linked themes. We compare them on cost, capture approach, and day-to-day fit so you can choose faster.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist CaptureMyMeeting when teams that record webex or zoom meetings and want automatic notes and action items afterward matters most, and UserCall when triggering qualitative interviews after key in-product events matters most. Trial each on a few real meetings before you commit — the better fit usually shows fast.
AI meeting assistant that imports Zoom and Webex cloud recordings to generate notes, action items, and insights.
AI-moderated voice user interview tool that runs qualitative discovery calls and turns transcripts into evidence-linked themes.
CaptureMyMeeting is an AI-driven meeting productivity web application that turns recorded meetings into structured notes, action items, and insights. Rather than sending a bot into the live call, it connects to your existing video conferencing accounts and works from cloud recordings: once you integrate Zoom or Webex through the CaptureMyMeeting dashboard and enable transcription or the Webex Assistant for your organization, any new meeting recorded to the cloud is automatically imported and processed when it becomes available. Users can also upload recordings manually. The platform uses GPT-based processing to produce meeting summaries, action items, and sentiment analytics that track emotional tone over the course of a conversation. It provides full transcripts, meeting highlights, transcript downloads, and full-text search across both spoken and written meeting content. Detected action items can be pushed to task managers such as Todoist and BasicOps, and processed notes can be auto-shared with participants. It is aimed at teams and organizations that already run meetings on Webex or Zoom and want post-meeting documentation and decision tracking without manual note-taking. A paid Webex or Zoom account is required. Pricing varies by plan. Check the official website for current pricing.
Best suited for
UserCall is a qualitative research platform centered on AI-moderated voice (and text) user interviews. Researchers create a custom AI interviewer link, and the AI conducts structured one-to-one conversations using qualitative research best practices, asking adaptive follow-up questions to probe for depth that surveys typically miss. Sessions can run from a few minutes up to around 45 minutes and support 30-plus languages with customizable voices, with AI-powered translation and moderation for reaching global audiences. Interviews can be triggered automatically after key product moments such as signup, onboarding friction, upgrade hesitation, feature adoption, cancellation, or checkout abandonment, and the platform connects with analytics tools including PostHog, GA4, Mixpanel, Amplitude, and Segment. On the analysis side, UserCall converts interview transcripts into organized theme hierarchies with tagged excerpts, links conclusions back to supporting quotes, and offers an AI chat for custom exploration and pattern detection across the collected data. It is positioned for continuous discovery, voice-of-customer programs, and large-scale qualitative studies where scheduling many human-moderated sessions would be impractical. Pricing varies by plan. Check the official website for current pricing.
Best suited for
CaptureMyMeeting is a free tier with paid upgrades (freemium); UserCall is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | CaptureMyMeeting | UserCall |
|---|---|---|
| Core capability | Automatic import and processing of Zoom and Webex cloud recordings | AI-moderated voice and text interviews via shareable interviewer links |
| Standout feature | GPT-generated meeting summaries and action items | Adaptive follow-up questioning trained on qualitative research practices |
| Team usage | Sentiment analysis with time-based emotional tracking | Event-triggered interviews tied to product moments (signup, cancellation, etc.) |
| Integrations | Full transcripts with full-text search across spoken and written content | Theme hierarchies with tagged, quote-linked excerpts from transcripts |
| Languages & capture | Action-item push to task managers such as Todoist and BasicOps | AI chat for custom exploration and pattern detection across data |
| Best-fit workflow | Auto-sharing of processed notes with meeting participants | Support for 30+ languages with AI translation and moderation |
CaptureMyMeeting
Choose CaptureMyMeeting if you need teams that record webex or zoom meetings and want automatic notes and action items afterward — strengths include works from existing cloud recordings, so no extra bot joins the live meeting.
UserCall
Choose UserCall if you need continuous product discovery and voice-of-customer programs — strengths include captures deeper qualitative context than static surveys without live scheduling.
CaptureMyMeeting
UserCall
It depends on your workflow. CaptureMyMeeting is strong for teams that record webex or zoom meetings and want automatic notes and action items afterward, while UserCall is strong for continuous product discovery and voice-of-customer programs. Both transcribe and summarize meetings.
CaptureMyMeeting is a free tier with paid upgrades and UserCall is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Yes. Many teams run more than one meeting assistant when the workflows are complementary.
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