CaptionKit: CaptionKit is an AI-powered platform that generates real-time captions and multilingual translations for live spoken sessions, built primarily for churches and faith-based services. Velaris: Customer success platform that analyzes meeting transcripts and customer conversations into actionable insights. We compare them on cost, capture approach, and day-to-day fit so you can choose faster.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist CaptionKit when providing live captions for deaf and hard-of-hearing attendees during services or events matters most, and Velaris when teams spotting early churn risk from meeting and message signals matters most. Test each on your own meetings; the right choice tends to become obvious quickly.
CaptionKit is an AI-powered platform that generates real-time captions and multilingual translations for live spoken sessions, built primarily for churches and faith-based services.
Customer success platform that analyzes meeting transcripts and customer conversations into actionable insights.
CaptionKit is a browser-based platform that produces live, AI-generated captions and translations during spoken sessions, designed primarily for churches and other faith-based organizations serving deaf, hard-of-hearing, and multilingual audiences. A host starts a captioning session from the web dashboard, and the system transcribes speech in 65+ languages and translates it into 85+ languages, including a bilingual English and Spanish mode. Attendees follow along by joining a shared web link or QR code, or through the free iOS and Android apps; captions can also be displayed on screen as lower-third overlays or full-screen scrolling text. It integrates with common presentation and streaming software including ProPresenter, OBS, vMix, FreeShow, and Worship Extreme, and supports automation via cURL and Bitfocus Companion. Accuracy can be improved with boosted keywords for names and uncommon terms, and the platform records session history. No installation is required, making it suited to live in-person or streamed events where on-screen accessibility and language access matter.
Best suited for
Velaris is an AI customer success platform that consolidates account health, product usage, and engagement signals, and includes capabilities for capturing and analyzing customer conversations. Its meeting and communication analysis can listen to meetings, create follow-up tasks, and turn meeting transcripts, emails, and chats into structured insights, surfacing context that would otherwise stay buried in call recordings and inboxes. Features such as call analysis and conversation summaries reduce the manual effort customer success managers spend recapping calls, while topic and signal dashboards highlight early churn risk, product feedback, and expansion opportunities across accounts. Velaris is built for customer success and account management teams at B2B SaaS companies with recurring revenue, where understanding the substance of customer meetings is central to retention. The platform integrates with many other tools so conversation insights connect to the broader customer record. It is actively operating in 2025 and 2026, with current customer logos, active integrations, and recent industry recognition, positioning its meeting analysis as part of a vertical customer success workflow. Pricing varies by plan. Check the official website for current pricing.
Best suited for
CaptionKit is a free tier with paid upgrades (freemium); Velaris is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | CaptionKit | Velaris |
|---|---|---|
| Core capability | Real-time AI speech-to-text captioning in 65+ languages | Analysis of customer meeting transcripts and conversations |
| Standout feature | Live translation into 85+ languages, including bilingual English/Spanish mode | Automatic follow-up task creation from meetings |
| Team usage | Attendee access via web link, QR code, or free iOS and Android apps | Conversation summaries that reduce manual recap work |
| Integrations | On-screen display options (lower-third overlays, full-screen scrolling captions) | Topic and signal dashboards for churn and expansion cues |
| Languages & capture | Integrations with ProPresenter, OBS, vMix, FreeShow, and Worship Extreme | Integrations with many customer success and communication tools |
| Best-fit workflow | Boosted keywords to improve accuracy for names and uncommon terms | Analysis of customer meeting transcripts and conversations |
CaptionKit
Choose CaptionKit if you need providing live captions for deaf and hard-of-hearing attendees during services or events — strengths include browser-based with no installation required for hosts or attendees.
Velaris
Choose Velaris if you need cs managers turning customer calls into structured follow-ups — strengths include connects meeting insights to overall account health.
CaptionKit
Velaris
It depends on your workflow. CaptionKit is strong for providing live captions for deaf and hard-of-hearing attendees during services or events, while Velaris is strong for cs managers turning customer calls into structured follow-ups. Both transcribe and summarize meetings.
CaptionKit is a free tier with paid upgrades and Velaris is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Yes. Many teams run more than one meeting assistant when the workflows are complementary.
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