CaptionKit: CaptionKit is an AI-powered platform that generates real-time captions and multilingual translations for live spoken sessions, built primarily for churches and faith-based services. MiaRec: MiaRec is an AI-powered call recording, transcription, and conversation intelligence platform for contact centers. The right pick comes down to team size, budget, and the workflows you want to automate.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist CaptionKit when providing live captions for deaf and hard-of-hearing attendees during services or events matters most, and MiaRec when compliance teams recording and redacting calls to meet pci/pii/phi requirements matters most. Run both through a week of actual calls to see which suits your workflow.
CaptionKit is an AI-powered platform that generates real-time captions and multilingual translations for live spoken sessions, built primarily for churches and faith-based services.
MiaRec is an AI-powered call recording, transcription, and conversation intelligence platform for contact centers.
CaptionKit is a browser-based platform that produces live, AI-generated captions and translations during spoken sessions, designed primarily for churches and other faith-based organizations serving deaf, hard-of-hearing, and multilingual audiences. A host starts a captioning session from the web dashboard, and the system transcribes speech in 65+ languages and translates it into 85+ languages, including a bilingual English and Spanish mode. Attendees follow along by joining a shared web link or QR code, or through the free iOS and Android apps; captions can also be displayed on screen as lower-third overlays or full-screen scrolling text. It integrates with common presentation and streaming software including ProPresenter, OBS, vMix, FreeShow, and Worship Extreme, and supports automation via cURL and Bitfocus Companion. Accuracy can be improved with boosted keywords for names and uncommon terms, and the platform records session history. No installation is required, making it suited to live in-person or streamed events where on-screen accessibility and language access matter.
Best suited for
MiaRec is a contact center intelligence platform built around compliant call recording, automatic speech-to-text transcription, and AI-driven conversation analytics. It captures voice interactions and can transcribe up to 100% of calls, automatically detecting and transcribing multiple languages within a single conversation. From those transcripts it generates structured call summaries, sentiment scores, and topic tags, and powers automated quality management (Auto QA) that evaluates interactions instead of relying on manual sampling. The platform also offers customer experience and revenue intelligence, screen recording, live monitoring, and automatic redaction of sensitive data such as card numbers, SSNs, and emails to support PCI DSS and PII/PHI compliance. It includes role-based access control, multi-tenant architecture, customizable retention policies, and API integration, and provides a tested integration for capturing Microsoft Teams contact center and back-office calls. MiaRec is aimed at contact center leaders, quality and compliance teams, sales managers, and customer service operations that need full visibility into recorded conversations rather than ad hoc sampling.
Best suited for
CaptionKit is a free tier with paid upgrades (freemium); MiaRec is custom pricing (contact sales). Always confirm current pricing on each vendor's site before buying.
| Feature | CaptionKit | MiaRec |
|---|---|---|
| Core capability | Real-time AI speech-to-text captioning in 65+ languages | Automatic speech-to-text transcription of up to 100% of calls with multi-language detection |
| Standout feature | Live translation into 85+ languages, including bilingual English/Spanish mode | AI-generated call summaries, sentiment scoring, and topic/conversation tagging |
| Team usage | Attendee access via web link, QR code, or free iOS and Android apps | Automated quality management (Auto QA) that evaluates every interaction |
| Integrations | On-screen display options (lower-third overlays, full-screen scrolling captions) | Automatic redaction of sensitive data (card numbers, SSNs, emails) for PCI/PII/PHI compliance |
| Languages & capture | Integrations with ProPresenter, OBS, vMix, FreeShow, and Worship Extreme | Live call monitoring and screen recording |
| Best-fit workflow | Boosted keywords to improve accuracy for names and uncommon terms | Microsoft Teams integration plus API access, multi-tenant architecture, and role-based access control |
CaptionKit
Choose CaptionKit if you need providing live captions for deaf and hard-of-hearing attendees during services or events — strengths include browser-based with no installation required for hosts or attendees.
MiaRec
Choose MiaRec if you need contact centers transcribing and analyzing customer calls for quality assurance and coaching — strengths include transcribes and analyzes the full volume of calls rather than relying on manual sampling.
CaptionKit
MiaRec
It depends on your workflow. CaptionKit is strong for providing live captions for deaf and hard-of-hearing attendees during services or events, while MiaRec is strong for contact centers transcribing and analyzing customer calls for quality assurance and coaching. Both transcribe and summarize meetings.
CaptionKit is a free tier with paid upgrades and MiaRec is custom pricing. Check each vendor's pricing page for the latest plans and free-tier limits.
Often yes: teams combine tools when one handles capture and another handles analysis.
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