CaptionKit: CaptionKit is an AI-powered platform that generates real-time captions and multilingual translations for live spoken sessions, built primarily for churches and faith-based services. daisee: Daisee is an AI voice analytics and contact centre quality assurance platform that transcribes and automatically scores 100% of customer calls and chats. The right pick comes down to team size, budget, and the workflows you want to automate.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist CaptionKit when providing live captions for deaf and hard-of-hearing attendees during services or events matters most, and daisee when monitoring regulatory compliance and flagging high-risk customer calls in sectors like finance and insurance matters most. Try them side by side on real calls before deciding — needs vary by team.
CaptionKit is an AI-powered platform that generates real-time captions and multilingual translations for live spoken sessions, built primarily for churches and faith-based services.
Daisee is an AI voice analytics and contact centre quality assurance platform that transcribes and automatically scores 100% of customer calls and chats.
CaptionKit is a browser-based platform that produces live, AI-generated captions and translations during spoken sessions, designed primarily for churches and other faith-based organizations serving deaf, hard-of-hearing, and multilingual audiences. A host starts a captioning session from the web dashboard, and the system transcribes speech in 65+ languages and translates it into 85+ languages, including a bilingual English and Spanish mode. Attendees follow along by joining a shared web link or QR code, or through the free iOS and Android apps; captions can also be displayed on screen as lower-third overlays or full-screen scrolling text. It integrates with common presentation and streaming software including ProPresenter, OBS, vMix, FreeShow, and Worship Extreme, and supports automation via cURL and Bitfocus Companion. Accuracy can be improved with boosted keywords for names and uncommon terms, and the platform records session history. No installation is required, making it suited to live in-person or streamed events where on-screen accessibility and language access matter.
Best suited for
Daisee is an Australian (Sydney-based) AI software company offering a cloud-based voice analytics and contact centre quality assurance platform. It captures audio by having organisations upload call recordings to a secure cloud endpoint, then transcribes the conversations using speech-to-text technology. Rather than reviewing only a sample of interactions, Daisee analyses 100 percent of calls and chat sessions, applying natural language processing and sentiment analysis to surface why customers are getting in touch. Core capabilities include a Programmable Scorecard that automates agent evaluation, daisee Essence for categorising call reasons and root-cause drivers, daisee Predictors for flagging likely complaints and churn, plus a Scorecard Builder and Report Builder for custom QA workflows. It supports both voice and chat channels and integrates with platforms such as Genesys Cloud, with partnerships listed including Microsoft and AWS. Daisee is aimed at contact centres and customer-experience teams in regulated sectors like financial services and insurance that need compliance monitoring, agent coaching insights, and automated quality assurance at scale.
Best suited for
CaptionKit is a free tier with paid upgrades (freemium); daisee is custom pricing (contact sales). Always confirm current pricing on each vendor's site before buying.
| Feature | CaptionKit | daisee |
|---|---|---|
| Core capability | Real-time AI speech-to-text captioning in 65+ languages | Automated transcription of 100% of voice calls |
| Standout feature | Live translation into 85+ languages, including bilingual English/Spanish mode | Programmable Scorecard for automated agent quality evaluation |
| Team usage | Attendee access via web link, QR code, or free iOS and Android apps | Sentiment analysis and emotion detection across interactions |
| Integrations | On-screen display options (lower-third overlays, full-screen scrolling captions) | Compliance monitoring that flags high-risk and non-compliant calls |
| Languages & capture | Integrations with ProPresenter, OBS, vMix, FreeShow, and Worship Extreme | Chat interaction analysis alongside voice |
| Best-fit workflow | Boosted keywords to improve accuracy for names and uncommon terms | Custom Report Builder and Scorecard Builder with industry templates |
CaptionKit
Choose CaptionKit if you need providing live captions for deaf and hard-of-hearing attendees during services or events — strengths include browser-based with no installation required for hosts or attendees.
daisee
Choose daisee if you need automating quality assurance and agent scoring across an entire contact centre's call volume — strengths include analyses every interaction rather than a manual sample, reducing qa workload.
CaptionKit
daisee
It depends on your workflow. CaptionKit is strong for providing live captions for deaf and hard-of-hearing attendees during services or events, while daisee is strong for automating quality assurance and agent scoring across an entire contact centre's call volume. Both transcribe and summarize meetings.
CaptionKit is a free tier with paid upgrades and daisee is custom pricing. Check each vendor's pricing page for the latest plans and free-tier limits.
You can — some teams pair them when each covers a different part of the meeting workflow.
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