Capsho: Capsho is an AI tool that transcribes podcast, livestream, and video episodes and repurposes them into titles, show notes, blogs, social captions, images, and video clips. QEval: QEval is an AI contact center quality assurance platform that transcribes and scores customer conversations across voice, chat, email, and SMS against customizable scorecards. Below, they line up on price, capture method, and how each fits a real meeting stack.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Capsho when podcasters generating show notes, transcripts, and episode descriptions from a recording matters most, and QEval when real-time compliance monitoring and de-escalation support during live customer calls matters most. Trial each on a few real meetings before you commit — the better fit usually shows fast.
Capsho is an AI tool that transcribes podcast, livestream, and video episodes and repurposes them into titles, show notes, blogs, social captions, images, and video clips.
QEval is an AI contact center quality assurance platform that transcribes and scores customer conversations across voice, chat, email, and SMS against customizable scorecards.
Capsho is an AI marketing assistant built for entrepreneurs and creators who podcast, livestream, or publish on YouTube. You upload an audio or video file and provide context about the episode, your brand voice, and audience; Capsho then transcribes the recording and generates a timestamped transcript available in .TXT and .VTT formats. From that transcription it auto-produces a large set of marketing assets, including an episode title and description, show notes, a chapter summary, social media captions, email copy, pull quotes, a blog post, a LinkedIn article, and a YouTube description. The platform is organized into a Marketing Studio for written assets, an Image Studio for thumbnails and graphics, and a Clipping Studio that identifies and crops short video clips. A "Personas" feature learns a user's tone and style over time to keep generated content on-brand. Capsho is positioned as a repurposing and content-creation tool rather than a meeting-notes app, but its core workflow includes transcribing spoken audio and video into searchable text.
Best suited for
QEval, built by Etech Global Services, is an AI-powered contact center quality assurance and performance management platform. It automatically transcribes recorded and live customer interactions across voice, chat, email, and SMS channels, then applies speech analytics, sentiment detection, and topic classification to evaluate every conversation against customizable quality scorecards rather than a small manual sample. Built for contact center QA teams, compliance officers, and operations leaders, it converts interactions into searchable transcripts in near real time, scoring both human and AI agents. QEval includes real-time agent assist that surfaces compliance prompts and de-escalation guidance during live calls, automated PCI/HIPAA/GDPR compliance monitoring with PHI/PII redaction, and coaching workflows with analytics and gamification to drive agent improvement. A flexible scorecard builder supports numeric, weighted, blind, and holistic scoring formats. Distinct from generic LLM wrappers, QEval emphasizes a proprietary multi-expert evaluation architecture, vendor-neutral scoring of third-party AI agents, and a roughly 30-day deployment timeline aimed at enterprise contact centers.
Best suited for
Capsho is a free tier with paid upgrades (freemium); QEval is custom pricing (contact sales). Always confirm current pricing on each vendor's site before buying.
| Feature | Capsho | QEval |
|---|---|---|
| Core capability | Transcribes uploaded audio and video into timestamped transcripts (.TXT and .VTT) | Automated transcription of recorded and live calls into searchable text via speech analytics |
| Standout feature | Auto-generates titles, show notes, and episode chapter summaries | Customizable quality scorecards (numeric, weighted, blind, and holistic scoring formats) |
| Team usage | Marketing Studio produces blogs, social captions, emails, quotes, and a LinkedIn article | Evaluation across 100% of voice, chat, email, and SMS interactions instead of manual samples |
| Integrations | Image Studio creates YouTube thumbnails and social graphics | Real-time agent assist with live compliance prompts and de-escalation guidance |
| Languages & capture | Clipping Studio identifies, crops, and formats short-form video clips | Compliance monitoring for PCI, HIPAA, and GDPR with PHI/PII redaction |
| Best-fit workflow | Personas feature learns the user's tone and brand voice over time | Scoring of both human agents and third-party AI agents, plus coaching, analytics, and gamification |
Capsho
Choose Capsho if you need podcasters generating show notes, transcripts, and episode descriptions from a recording — strengths include turns a single recording into many marketing assets, saving creators significant time.
QEval
Choose QEval if you need automating quality monitoring and scoring of agent customer interactions at scale — strengths include transcribes and analyzes 100% of interactions across multiple channels rather than a sampled subset.
Capsho
QEval
It depends on your workflow. Capsho is strong for podcasters generating show notes, transcripts, and episode descriptions from a recording, while QEval is strong for automating quality monitoring and scoring of agent customer interactions at scale. Both transcribe and summarize meetings.
Capsho is a free tier with paid upgrades and QEval is custom pricing. Check each vendor's pricing page for the latest plans and free-tier limits.
Often yes: teams combine tools when one handles capture and another handles analysis.
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