Capsho: Capsho is an AI tool that transcribes podcast, livestream, and video episodes and repurposes them into titles, show notes, blogs, social captions, images, and video clips. EvaluAgent: EvaluAgent is a contact-center quality assurance platform that automatically transcribes, scores, and analyzes customer conversations across calls, chats, emails, and tickets. Here's where each one pulls ahead on pricing, features, and the meetings it suits best.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Capsho when podcasters generating show notes, transcripts, and episode descriptions from a recording matters most, and EvaluAgent when surface sentiment, intent, and contact reasons to coach agents and improve cx matters most. Trial each on a few real meetings before you commit — the better fit usually shows fast.
Capsho is an AI tool that transcribes podcast, livestream, and video episodes and repurposes them into titles, show notes, blogs, social captions, images, and video clips.
EvaluAgent is a contact-center quality assurance platform that automatically transcribes, scores, and analyzes customer conversations across calls, chats, emails, and tickets.
Capsho is an AI marketing assistant built for entrepreneurs and creators who podcast, livestream, or publish on YouTube. You upload an audio or video file and provide context about the episode, your brand voice, and audience; Capsho then transcribes the recording and generates a timestamped transcript available in .TXT and .VTT formats. From that transcription it auto-produces a large set of marketing assets, including an episode title and description, show notes, a chapter summary, social media captions, email copy, pull quotes, a blog post, a LinkedIn article, and a YouTube description. The platform is organized into a Marketing Studio for written assets, an Image Studio for thumbnails and graphics, and a Clipping Studio that identifies and crops short video clips. A "Personas" feature learns a user's tone and style over time to keep generated content on-brand. Capsho is positioned as a repurposing and content-creation tool rather than a meeting-notes app, but its core workflow includes transcribing spoken audio and video into searchable text.
Best suited for
EvaluAgent is a UK-based quality assurance and performance-improvement platform built for contact centers, BPOs, QA leads, team managers, and frontline agents. It captures interactions from connected CCaaS, CRM, and helpdesk systems, then transcribes voice calls to text and processes chats, emails, and tickets so every conversation can be reviewed rather than just a manual sample. Its AutoQA engine uses customizable drag-and-drop scorecards to automatically evaluate interactions, applying auto-fail logic and weighting that mirror how a team grades quality. A conversation-intelligence layer adds sentiment analysis, reason-for-contact classification, intent detection, summarization, predictive metrics, and customer-vulnerability signals. Insights flow into coaching plans, performance tracking, and agent feedback. The platform also offers AI-agent observability to detect issues in automated conversations, plus calibration and reporting tools. It integrates with systems such as Genesys, Five9, NICE CXone, Talkdesk, Amazon Connect, Salesforce, and Zendesk, and lists enterprise security credentials including SOC 2 Type II and ISO 27001.
Best suited for
Capsho is a free tier with paid upgrades (freemium); EvaluAgent is a free tier with paid upgrades (paid). Always confirm current pricing on each vendor's site before buying.
| Feature | Capsho | EvaluAgent |
|---|---|---|
| Core capability | Transcribes uploaded audio and video into timestamped transcripts (.TXT and .VTT) | Automatic voice-call transcription with multi-language support |
| Standout feature | Auto-generates titles, show notes, and episode chapter summaries | AutoQA scoring of 100% of conversations using customizable drag-and-drop scorecards |
| Team usage | Marketing Studio produces blogs, social captions, emails, quotes, and a LinkedIn article | Conversation intelligence: sentiment analysis, intent detection, and summarization |
| Integrations | Image Studio creates YouTube thumbnails and social graphics | Reason-for-contact classification and predictive metrics (CSAT/NPS/resolution) |
| Languages & capture | Clipping Studio identifies, crops, and formats short-form video clips | AI-agent observability to flag hallucinations, missed intents, and quality issues |
| Best-fit workflow | Personas feature learns the user's tone and brand voice over time | Coaching workflows, calibration, and dashboards built on QA insights |
Capsho
Choose Capsho if you need podcasters generating show notes, transcripts, and episode descriptions from a recording — strengths include turns a single recording into many marketing assets, saving creators significant time.
EvaluAgent
Choose EvaluAgent if you need automatically score and audit 100% of customer service calls and chats for quality and compliance — strengths include transcribes and analyzes every interaction across voice, chat, email, and tickets rather than a small manual sample.
Capsho
EvaluAgent
It depends on your workflow. Capsho is strong for podcasters generating show notes, transcripts, and episode descriptions from a recording, while EvaluAgent is strong for automatically score and audit 100% of customer service calls and chats for quality and compliance. Both transcribe and summarize meetings.
Capsho is a free tier with paid upgrades and EvaluAgent is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
You can — some teams pair them when each covers a different part of the meeting workflow.
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