CallBro: Bot-free AI meeting assistant that transcribes calls from system audio and produces structured notes without joining the call. Convin: AI conversation intelligence platform for contact centers and sales teams that records, transcribes, and scores calls, chats, and emails. We compare them on cost, capture approach, and day-to-day fit so you can choose faster.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist CallBro when transcribing legal client meetings, consultations, and intake calls without a visible recorder matters most, and Convin when coaching agents with real-time cues and post-call scoring matters most. Run both through a week of actual calls to see which suits your workflow.
Bot-free AI meeting assistant that transcribes calls from system audio and produces structured notes without joining the call.
AI conversation intelligence platform for contact centers and sales teams that records, transcribes, and scores calls, chats, and emails.
CallBro is a desktop AI meeting assistant that records and transcribes meetings in real time directly from your device's system audio and microphone, without sending a separate bot to join the call. Because capture happens locally at the system level, it works with any meeting platform, including Zoom, Google Meet, and Microsoft Teams, as well as in-person conversations, and it remains invisible to other participants. CallBro combines the live transcript with the user's own typed notes to generate structured summaries that highlight key decisions, action items, and next steps, and it includes an AI chat that can answer questions about the meeting or draft follow-ups using the full context of the transcript and notes. The product is offered as a downloadable application for macOS and Windows, with Linux noted as upcoming, and the website lists dedicated use cases for lawyers and students alongside general business meetings. Its bot-free, device-only approach makes it relevant for professionals handling sensitive conversations, such as legal client meetings and consultations, where a visible third-party recorder may be undesirable. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Convin is an AI-backed conversation intelligence platform built primarily for contact centers and sales teams that handle high volumes of customer interactions. Its core function is to capture and analyze the full range of conversations, recording calls and ingesting chats and emails, then generating transcriptions and concise summaries for each interaction. On top of that data, Convin's AI analyzes conversations to detect buying signals, objections, competitor mentions, sentiment shifts, and recurring pain points, and it builds searchable conversation libraries. The platform applies automated call scoring for quality, sentiment, and compliance, which replaces sampling-based manual QA by evaluating interactions at scale rather than a small subset. Convin also offers real-time coaching cues and agent assistance during live calls, along with role-based dashboards for agents, managers, and leaders so each can see relevant performance data. It integrates with CRM systems to capture action items and next steps for follow-up. Convin serves regulated and high-volume industries such as fintech, banking, healthcare, real estate, and retail, and is aimed at teams that want data-driven coaching and quality assurance rather than subjective spot checks. Pricing varies by plan. Check the official website for current pricing.
Best suited for
CallBro is a free tier with paid upgrades (freemium); Convin is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | CallBro | Convin |
|---|---|---|
| Core capability | Bot-free capture from system audio and microphone, no participant bot | Automatic recording and transcription of calls, chats, and emails |
| Standout feature | Real-time transcription with speaker-aware formatting | AI call scoring for quality, sentiment, and compliance |
| Team usage | Structured notes combining the transcript with the user's own notes | Real-time agent coaching cues and live assistance |
| Integrations | In-meeting and post-meeting AI chat for recall and follow-up drafting | Searchable conversation library with buying-signal and objection detection |
| Languages & capture | Works with Zoom, Google Meet, Teams, or in-person meetings | Role-based dashboards for agents, managers, and leaders |
| Best-fit workflow | Downloadable apps for macOS and Windows | Automatic recording and transcription of calls, chats, and emails |
CallBro
Choose CallBro if you need transcribing legal client meetings, consultations, and intake calls without a visible recorder — strengths include no bot joins the call, which suits sensitive or private meetings.
Convin
Choose Convin if you need automating quality assurance across all contact-center interactions — strengths include analyzes interactions across voice, chat, and email channels.
CallBro
Convin
It depends on your workflow. CallBro is strong for transcribing legal client meetings, consultations, and intake calls without a visible recorder, while Convin is strong for automating quality assurance across all contact-center interactions. Both transcribe and summarize meetings.
CallBro is a free tier with paid upgrades and Convin is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Sure. Running both makes sense when their strengths don't overlap and the budget allows.
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