Callabo: Korean AI meeting-notes service from Return Zero that records, transcribes, summarizes, and analyzes meetings for individuals and teams. Solidroad: Solidroad is an AI quality assurance and coaching platform that automatically reviews and scores 100% of a CX team's customer conversations across phone, chat, email, and video, then turns the findings into agent training simulations. Which one wins depends on your platform mix, budget, and how hands-off you want notes to be.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Callabo when turning recurring internal team meetings into shareable summaries and action items matters most, and Solidroad when onboarding and continuously coaching cx agents with realistic ai customer simulations matters most. Try them side by side on real calls before deciding — needs vary by team.
Korean AI meeting-notes service from Return Zero that records, transcribes, summarizes, and analyzes meetings for individuals and teams.
Solidroad is an AI quality assurance and coaching platform that automatically reviews and scores 100% of a CX team's customer conversations across phone, chat, email, and video, then turns the findings into agent training simulations.
Callabo (콜라보) is an AI meeting assistant developed by Return Zero (리턴제로), a Korean speech-AI company. It automatically records, transcribes, summarizes, and analyzes business meetings for both individuals and enterprise teams, aiming to turn a one-hour meeting into organized notes with a single click and no complex setup. Callabo connects to online meetings on Google Meet, Microsoft Teams, Zoom, and Webex, and also supports recording in-person meetings. After a meeting it produces transcripts, paragraph summaries, key discussion points, and action items with timestamped source quotes, and it can automatically detect the meeting language to handle multilingual conversations. An AI chat feature lets users ask follow-up questions about a meeting beyond the generated insights. The service integrates with workflow tools including Google Calendar, Outlook, Salesforce, Pipedrive, HubSpot, Slack, Microsoft Teams, Zapier, Notion, Confluence, and Linear. For enterprises, Callabo provides meeting access controls, team and member permission management, original-media retention settings, two-factor authentication, IP access restrictions, and audit logs, and it holds ISO/IEC 27001 certification. Mobile apps are available for both iOS and Android. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Solidroad is an AI-native quality assurance and training platform built for enterprise customer experience and support teams. Instead of manually sampling a handful of interactions, it ingests and reviews 100% of customer conversations across phone calls, live chat, email tickets, and video, then auto-scores each one against custom scorecards aligned to a team's own quality standards. The platform auto-tags key moments, highlights, and risks, surfacing skill gaps and coaching opportunities across both human agents and AI agents. What makes it distinct is how it closes the loop: QA findings feed directly into AI-powered training simulations that look, act, and sound like real customers, letting reps practice scenarios that vary by difficulty, language, and channel while the system grades them and gives tailored feedback. It integrates with support stacks including Zendesk, Intercom, and Gong. Founded in 2023 and Y Combinator-backed, Solidroad raised a 2026 Series A and counts brands such as Ryanair, Oura, Crypto.com, Podium, and Fever among its customers. It is sold via demo and sales engagement.
Best suited for
Callabo is a free tier with paid upgrades (freemium); Solidroad is custom pricing (contact sales). Always confirm current pricing on each vendor's site before buying.
| Feature | Callabo | Solidroad |
|---|---|---|
| Core capability | Automatic recording and transcription for Google Meet, Teams, Zoom, and Webex | Automated review and scoring of 100% of customer conversations across phone, chat, email, and video |
| Standout feature | Paragraph summaries, key discussion points, and timestamped action items | Custom AI scorecards aligned to a team's own quality and compliance standards |
| Team usage | Automatic meeting-language detection for multilingual meetings | Auto-tagging of highlights, key actions, and risk moments within conversations |
| Integrations | AI chat to ask follow-up questions about a meeting | AI training simulations that mimic real customers, varied by difficulty, language, and channel |
| Languages & capture | Integrations with calendars, CRM, messengers, and project tools | Automatic grading and tailored coaching feedback for agents based on QA findings |
| Best-fit workflow | Enterprise security: permissions, 2FA, IP restrictions, and audit logs | Integrations with support tools like Zendesk, Intercom, and Gong |
Callabo
Choose Callabo if you need turning recurring internal team meetings into shareable summaries and action items — strengths include serves both individual users and enterprise teams.
Solidroad
Choose Solidroad if you need automating qa coverage to score every support call, chat, and ticket instead of sampling — strengths include reviews every interaction rather than a small manual sample, giving full qa coverage.
Callabo
Solidroad
It depends on your workflow. Callabo is strong for turning recurring internal team meetings into shareable summaries and action items, while Solidroad is strong for automating qa coverage to score every support call, chat, and ticket instead of sampling. Both transcribe and summarize meetings.
Callabo is a free tier with paid upgrades and Solidroad is custom pricing. Check each vendor's pricing page for the latest plans and free-tier limits.
Often yes: teams combine tools when one handles capture and another handles analysis.
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