Callabo: Korean AI meeting-notes service from Return Zero that records, transcribes, summarizes, and analyzes meetings for individuals and teams. CloudTalk: CloudTalk is a cloud call-center platform that automatically transcribes calls and adds AI summaries, sentiment analysis, and conversation intelligence for sales and support teams. The right pick comes down to team size, budget, and the workflows you want to automate.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Callabo when turning recurring internal team meetings into shareable summaries and action items matters most, and CloudTalk when quality-assurance scoring of support calls at scale matters most. Trial each on a few real meetings before you commit — the better fit usually shows fast.
Korean AI meeting-notes service from Return Zero that records, transcribes, summarizes, and analyzes meetings for individuals and teams.
CloudTalk is a cloud call-center platform that automatically transcribes calls and adds AI summaries, sentiment analysis, and conversation intelligence for sales and support teams.
Callabo (콜라보) is an AI meeting assistant developed by Return Zero (리턴제로), a Korean speech-AI company. It automatically records, transcribes, summarizes, and analyzes business meetings for both individuals and enterprise teams, aiming to turn a one-hour meeting into organized notes with a single click and no complex setup. Callabo connects to online meetings on Google Meet, Microsoft Teams, Zoom, and Webex, and also supports recording in-person meetings. After a meeting it produces transcripts, paragraph summaries, key discussion points, and action items with timestamped source quotes, and it can automatically detect the meeting language to handle multilingual conversations. An AI chat feature lets users ask follow-up questions about a meeting beyond the generated insights. The service integrates with workflow tools including Google Calendar, Outlook, Salesforce, Pipedrive, HubSpot, Slack, Microsoft Teams, Zapier, Notion, Confluence, and Linear. For enterprises, Callabo provides meeting access controls, team and member permission management, original-media retention settings, two-factor authentication, IP access restrictions, and audit logs, and it holds ISO/IEC 27001 certification. Mobile apps are available for both iOS and Android. Pricing varies by plan. Check the official website for current pricing.
Best suited for
CloudTalk is a cloud-based business calling and call-center platform that pairs voice infrastructure with an AI Conversation Intelligence layer for sales, support, and operations teams. On top of its phone system (international numbers, IVR, call routing, recording, dialers, SMS, and WhatsApp), CloudTalk automatically converts recorded calls into multilingual transcripts and stores them in a searchable interaction database. Its AI then generates instant call summaries and smart notes, applies automatic tags, extracts the key topics discussed, and scores calls against custom criteria. Sentiment analysis interprets the mood of each speaker segment by segment, classifying calls as positive, neutral, or negative, while talk/listen ratio tracking surfaces coaching opportunities across agents. Summaries and notes can sync into CRMs such as Salesforce, HubSpot, and Pipedrive through CloudTalk's broad integration catalog. Conversation Intelligence is available as a paid add-on across CloudTalk's calling plans. It is aimed at teams that handle high call volumes and want to review, analyze, and coach on conversations at scale rather than manually.
Best suited for
Callabo is a free tier with paid upgrades (freemium); CloudTalk is a free tier with paid upgrades (paid). Always confirm current pricing on each vendor's site before buying.
| Feature | Callabo | CloudTalk |
|---|---|---|
| Core capability | Automatic recording and transcription for Google Meet, Teams, Zoom, and Webex | Call scoring against custom quality criteria |
| Standout feature | Paragraph summaries, key discussion points, and timestamped action items | Automatic multilingual call transcription of recorded calls |
| Team usage | Automatic meeting-language detection for multilingual meetings | AI-generated call summaries and smart notes synced to CRM |
| Integrations | AI chat to ask follow-up questions about a meeting | Sentiment analysis classifying calls and speaker segments as positive, neutral, or negative |
| Languages & capture | Integrations with calendars, CRM, messengers, and project tools | Topic extraction and automatic smart call tagging |
| Best-fit workflow | Enterprise security: permissions, 2FA, IP restrictions, and audit logs | Talk/listen ratio tracking for agent coaching |
Callabo
Choose Callabo if you need turning recurring internal team meetings into shareable summaries and action items — strengths include serves both individual users and enterprise teams.
CloudTalk
Choose CloudTalk if you need reviewing and coaching sales calls using ai summaries, sentiment, and talk ratios — strengths include combines a full cloud phone system with conversation intelligence in one platform.
Callabo
CloudTalk
It depends on your workflow. Callabo is strong for turning recurring internal team meetings into shareable summaries and action items, while CloudTalk is strong for reviewing and coaching sales calls using ai summaries, sentiment, and talk ratios. Both transcribe and summarize meetings.
Callabo is a free tier with paid upgrades and CloudTalk is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
You can — some teams pair them when each covers a different part of the meeting workflow.
More head-to-head comparisons involving Callabo and CloudTalk.
Callabo: Korean AI meeting-notes service from Return Zero that records, transcribes, summarizes, and analyzes meetings for individuals and teams. Canopy Notetaker: AI meeting assistant built for accounting firms that records client calls and produces accounting-specific summaries and tasks. Here's where each one pulls ahead on pricing, features, and the meetings it suits best.
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