Buzz: Popular open-source desktop app that transcribes and translates audio offline on your own computer using OpenAI's Whisper. Solidroad: Solidroad is an AI quality assurance and coaching platform that automatically reviews and scores 100% of a CX team's customer conversations across phone, chat, email, and video, then turns the findings into agent training simulations. We compare them on cost, capture approach, and day-to-day fit so you can choose faster.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Buzz when transcribing recorded meetings, interviews, podcasts, or lectures offline matters most, and Solidroad when onboarding and continuously coaching cx agents with realistic ai customer simulations matters most. Test each on your own meetings; the right choice tends to become obvious quickly.
Popular open-source desktop app that transcribes and translates audio offline on your own computer using OpenAI's Whisper.
Solidroad is an AI quality assurance and coaching platform that automatically reviews and scores 100% of a CX team's customer conversations across phone, chat, email, and video, then turns the findings into agent training simulations.
Buzz is a widely used open-source desktop application that transcribes and translates audio offline on the user's personal computer, powered by OpenAI's Whisper. It is MIT-licensed and actively maintained, with v1.4.4 released in March 2026, and it has grown a large community with roughly 19.7k GitHub stars. Buzz runs on macOS, Windows, and Linux, with installation options including Flatpak, Snap, and PyPI. It supports both importing existing audio and video files and real-time transcription from microphone input, and it can export results in formats such as TXT, SRT, and VTT for subtitling and documentation. The app includes an advanced transcript viewer with search and playback controls, a watch folder for automatically transcribing new files, and a command-line interface for automation. It offers GPU acceleration through CUDA for Nvidia cards, Apple Silicon support, and Vulkan for many other GPUs, which makes faster transcription practical even on laptops. Buzz also provides speaker identification and speech separation for noisy audio, plus a plugin system that adds capabilities like AI-generated summaries. Because all processing happens locally, recordings and transcripts remain on the user's machine rather than being uploaded to a cloud service. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Solidroad is an AI-native quality assurance and training platform built for enterprise customer experience and support teams. Instead of manually sampling a handful of interactions, it ingests and reviews 100% of customer conversations across phone calls, live chat, email tickets, and video, then auto-scores each one against custom scorecards aligned to a team's own quality standards. The platform auto-tags key moments, highlights, and risks, surfacing skill gaps and coaching opportunities across both human agents and AI agents. What makes it distinct is how it closes the loop: QA findings feed directly into AI-powered training simulations that look, act, and sound like real customers, letting reps practice scenarios that vary by difficulty, language, and channel while the system grades them and gives tailored feedback. It integrates with support stacks including Zendesk, Intercom, and Gong. Founded in 2023 and Y Combinator-backed, Solidroad raised a 2026 Series A and counts brands such as Ryanair, Oura, Crypto.com, Podium, and Fever among its customers. It is sold via demo and sales engagement.
Best suited for
Buzz is a free tier with paid upgrades (freemium); Solidroad is custom pricing (contact sales). Always confirm current pricing on each vendor's site before buying.
| Feature | Buzz | Solidroad |
|---|---|---|
| Core capability | Offline transcription and translation using OpenAI's Whisper | Automated review and scoring of 100% of customer conversations across phone, chat, email, and video |
| Standout feature | Real-time transcription from microphone input | Custom AI scorecards aligned to a team's own quality and compliance standards |
| Team usage | Speaker identification and speech separation for noisy audio | Auto-tagging of highlights, key actions, and risk moments within conversations |
| Integrations | Exports to TXT, SRT, and VTT | AI training simulations that mimic real customers, varied by difficulty, language, and channel |
| Languages & capture | Watch folder for automatic transcription and a command-line interface | Automatic grading and tailored coaching feedback for agents based on QA findings |
| Best-fit workflow | GPU acceleration via CUDA, Apple Silicon, and Vulkan | Integrations with support tools like Zendesk, Intercom, and Gong |
Buzz
Choose Buzz if you need transcribing recorded meetings, interviews, podcasts, or lectures offline — strengths include fully offline so audio and transcripts stay on the user's computer.
Solidroad
Choose Solidroad if you need automating qa coverage to score every support call, chat, and ticket instead of sampling — strengths include reviews every interaction rather than a small manual sample, giving full qa coverage.
Buzz
Solidroad
It depends on your workflow. Buzz is strong for transcribing recorded meetings, interviews, podcasts, or lectures offline, while Solidroad is strong for automating qa coverage to score every support call, chat, and ticket instead of sampling. Both transcribe and summarize meetings.
Buzz is a free tier with paid upgrades and Solidroad is custom pricing. Check each vendor's pricing page for the latest plans and free-tier limits.
Yes. Many teams run more than one meeting assistant when the workflows are complementary.
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