Buzz: Popular open-source desktop app that transcribes and translates audio offline on your own computer using OpenAI's Whisper. Scorebuddy: Scorebuddy is an AI-powered contact center quality assurance platform that transcribes and auto-scores voice, chat, email, and social interactions against customizable scorecards. Which one wins depends on your platform mix, budget, and how hands-off you want notes to be.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Buzz when transcribing recorded meetings, interviews, podcasts, or lectures offline matters most, and Scorebuddy when transcribing and analyzing multilingual customer calls to surface sentiment and contact drivers matters most. Trial each on a few real meetings before you commit — the better fit usually shows fast.
Popular open-source desktop app that transcribes and translates audio offline on your own computer using OpenAI's Whisper.
Scorebuddy is an AI-powered contact center quality assurance platform that transcribes and auto-scores voice, chat, email, and social interactions against customizable scorecards.
Buzz is a widely used open-source desktop application that transcribes and translates audio offline on the user's personal computer, powered by OpenAI's Whisper. It is MIT-licensed and actively maintained, with v1.4.4 released in March 2026, and it has grown a large community with roughly 19.7k GitHub stars. Buzz runs on macOS, Windows, and Linux, with installation options including Flatpak, Snap, and PyPI. It supports both importing existing audio and video files and real-time transcription from microphone input, and it can export results in formats such as TXT, SRT, and VTT for subtitling and documentation. The app includes an advanced transcript viewer with search and playback controls, a watch folder for automatically transcribing new files, and a command-line interface for automation. It offers GPU acceleration through CUDA for Nvidia cards, Apple Silicon support, and Vulkan for many other GPUs, which makes faster transcription practical even on laptops. Buzz also provides speaker identification and speech separation for noisy audio, plus a plugin system that adds capabilities like AI-generated summaries. Because all processing happens locally, recordings and transcripts remain on the user's machine rather than being uploaded to a cloud service. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Scorebuddy (ScorebuddyCX) is a contact center quality assurance and conversation intelligence platform built for QA teams, CX leaders, and BPOs across industries such as financial services, technology, healthcare, and retail. It ingests agent-customer interactions across voice, chat, email, and social channels and uses GenAI auto-scoring to automatically evaluate conversations against fully customizable scorecards, scoring both human agents and AI chatbots while maintaining an audit trail for regulated environments. For voice, it provides AI transcription that converts multilingual call recordings into transcripts, then layers conversation analytics on top: automated sentiment analysis, contact-driver categorization, and pattern detection across interactions. Reviewers can view scorecards alongside AI marked-up conversations and build automated pass/fail rules. The platform also includes a built-in learning management system that assigns targeted coaching and AI-generated courses based on identified skill gaps, plus configurable dashboards for CX, product, and other teams. It integrates with leading contact center and CRM tools including Five9, Genesys, Salesforce, and Zendesk. What distinguishes it is the combination of configurable QA scorecards, transcription-driven analytics, and coaching/LMS in one workflow.
Best suited for
Buzz is a free tier with paid upgrades (freemium); Scorebuddy is custom pricing (contact sales). Always confirm current pricing on each vendor's site before buying.
| Feature | Buzz | Scorebuddy |
|---|---|---|
| Core capability | Offline transcription and translation using OpenAI's Whisper | AI transcription of multilingual call recordings into text transcripts |
| Standout feature | Real-time transcription from microphone input | GenAI auto-scoring of interactions against fully customizable scorecards |
| Team usage | Speaker identification and speech separation for noisy audio | Conversation analytics with sentiment analysis and contact-driver categorization |
| Integrations | Exports to TXT, SRT, and VTT | Omnichannel coverage across voice, chat, email, and social interactions |
| Languages & capture | Watch folder for automatic transcription and a command-line interface | Side-by-side view of scorecards and AI marked-up conversations with automated pass/fail rules |
| Best-fit workflow | GPU acceleration via CUDA, Apple Silicon, and Vulkan | Built-in learning management system with targeted coaching and AI-generated courses |
Buzz
Choose Buzz if you need transcribing recorded meetings, interviews, podcasts, or lectures offline — strengths include fully offline so audio and transcripts stay on the user's computer.
Scorebuddy
Choose Scorebuddy if you need automatically scoring and qa-evaluating up to 100% of contact center interactions across channels — strengths include covers qa, conversation analytics, transcription, and coaching/lms in a single integrated platform.
Buzz
Scorebuddy
It depends on your workflow. Buzz is strong for transcribing recorded meetings, interviews, podcasts, or lectures offline, while Scorebuddy is strong for automatically scoring and qa-evaluating up to 100% of contact center interactions across channels. Both transcribe and summarize meetings.
Buzz is a free tier with paid upgrades and Scorebuddy is custom pricing. Check each vendor's pricing page for the latest plans and free-tier limits.
Often yes: teams combine tools when one handles capture and another handles analysis.
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