Buzz: Popular open-source desktop app that transcribes and translates audio offline on your own computer using OpenAI's Whisper. daisee: Daisee is an AI voice analytics and contact centre quality assurance platform that transcribes and automatically scores 100% of customer calls and chats. Here's where each one pulls ahead on pricing, features, and the meetings it suits best.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Buzz when transcribing recorded meetings, interviews, podcasts, or lectures offline matters most, and daisee when monitoring regulatory compliance and flagging high-risk customer calls in sectors like finance and insurance matters most. Try them side by side on real calls before deciding — needs vary by team.
Popular open-source desktop app that transcribes and translates audio offline on your own computer using OpenAI's Whisper.
Daisee is an AI voice analytics and contact centre quality assurance platform that transcribes and automatically scores 100% of customer calls and chats.
Buzz is a widely used open-source desktop application that transcribes and translates audio offline on the user's personal computer, powered by OpenAI's Whisper. It is MIT-licensed and actively maintained, with v1.4.4 released in March 2026, and it has grown a large community with roughly 19.7k GitHub stars. Buzz runs on macOS, Windows, and Linux, with installation options including Flatpak, Snap, and PyPI. It supports both importing existing audio and video files and real-time transcription from microphone input, and it can export results in formats such as TXT, SRT, and VTT for subtitling and documentation. The app includes an advanced transcript viewer with search and playback controls, a watch folder for automatically transcribing new files, and a command-line interface for automation. It offers GPU acceleration through CUDA for Nvidia cards, Apple Silicon support, and Vulkan for many other GPUs, which makes faster transcription practical even on laptops. Buzz also provides speaker identification and speech separation for noisy audio, plus a plugin system that adds capabilities like AI-generated summaries. Because all processing happens locally, recordings and transcripts remain on the user's machine rather than being uploaded to a cloud service. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Daisee is an Australian (Sydney-based) AI software company offering a cloud-based voice analytics and contact centre quality assurance platform. It captures audio by having organisations upload call recordings to a secure cloud endpoint, then transcribes the conversations using speech-to-text technology. Rather than reviewing only a sample of interactions, Daisee analyses 100 percent of calls and chat sessions, applying natural language processing and sentiment analysis to surface why customers are getting in touch. Core capabilities include a Programmable Scorecard that automates agent evaluation, daisee Essence for categorising call reasons and root-cause drivers, daisee Predictors for flagging likely complaints and churn, plus a Scorecard Builder and Report Builder for custom QA workflows. It supports both voice and chat channels and integrates with platforms such as Genesys Cloud, with partnerships listed including Microsoft and AWS. Daisee is aimed at contact centres and customer-experience teams in regulated sectors like financial services and insurance that need compliance monitoring, agent coaching insights, and automated quality assurance at scale.
Best suited for
Buzz is a free tier with paid upgrades (freemium); daisee is custom pricing (contact sales). Always confirm current pricing on each vendor's site before buying.
| Feature | Buzz | daisee |
|---|---|---|
| Core capability | Offline transcription and translation using OpenAI's Whisper | Automated transcription of 100% of voice calls |
| Standout feature | Real-time transcription from microphone input | Programmable Scorecard for automated agent quality evaluation |
| Team usage | Speaker identification and speech separation for noisy audio | Sentiment analysis and emotion detection across interactions |
| Integrations | Exports to TXT, SRT, and VTT | Compliance monitoring that flags high-risk and non-compliant calls |
| Languages & capture | Watch folder for automatic transcription and a command-line interface | Chat interaction analysis alongside voice |
| Best-fit workflow | GPU acceleration via CUDA, Apple Silicon, and Vulkan | Custom Report Builder and Scorecard Builder with industry templates |
Buzz
Choose Buzz if you need transcribing recorded meetings, interviews, podcasts, or lectures offline — strengths include fully offline so audio and transcripts stay on the user's computer.
daisee
Choose daisee if you need automating quality assurance and agent scoring across an entire contact centre's call volume — strengths include analyses every interaction rather than a manual sample, reducing qa workload.
Buzz
daisee
It depends on your workflow. Buzz is strong for transcribing recorded meetings, interviews, podcasts, or lectures offline, while daisee is strong for automating quality assurance and agent scoring across an entire contact centre's call volume. Both transcribe and summarize meetings.
Buzz is a free tier with paid upgrades and daisee is custom pricing. Check each vendor's pricing page for the latest plans and free-tier limits.
Sure. Running both makes sense when their strengths don't overlap and the budget allows.
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