BrightHire: Interview intelligence platform that records, transcribes, and structures job interviews for hiring teams. MiaRec: MiaRec is an AI-powered call recording, transcription, and conversation intelligence platform for contact centers. The right pick comes down to team size, budget, and the workflows you want to automate.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist BrightHire when recruiters auto-capturing interview notes to focus on candidates matters most, and MiaRec when compliance teams recording and redacting calls to meet pci/pii/phi requirements matters most. Try them side by side on real calls before deciding — needs vary by team.
Interview intelligence platform that records, transcribes, and structures job interviews for hiring teams.
MiaRec is an AI-powered call recording, transcription, and conversation intelligence platform for contact centers.
BrightHire is an interview intelligence platform that records, transcribes, and analyzes job interviews so hiring teams can make better, more consistent decisions. During interviews, BrightHire can provide real-time interview guides and capture the conversation, and afterward it generates AI notes and highlights and lets interviewers submit structured scorecards with a single click. The platform connects to common applicant tracking systems and video conferencing tools, so transcripts, summaries, and structured feedback flow into the systems recruiting teams already use, including Greenhouse, Workday, and Lever. BrightHire is built for talent acquisition teams, recruiters, and hiring managers, particularly at mid-to-large organizations that run a high volume of structured interviews. The company has also introduced an AI interviewer capability for structured screening. It is actively operating in 2025 and 2026, with named enterprise customers, live demos, and ongoing product launches, positioning it as a vertical-specific tool for the hiring conversation rather than a generic meeting notetaker. Pricing varies by plan. Check the official website for current pricing.
Best suited for
MiaRec is a contact center intelligence platform built around compliant call recording, automatic speech-to-text transcription, and AI-driven conversation analytics. It captures voice interactions and can transcribe up to 100% of calls, automatically detecting and transcribing multiple languages within a single conversation. From those transcripts it generates structured call summaries, sentiment scores, and topic tags, and powers automated quality management (Auto QA) that evaluates interactions instead of relying on manual sampling. The platform also offers customer experience and revenue intelligence, screen recording, live monitoring, and automatic redaction of sensitive data such as card numbers, SSNs, and emails to support PCI DSS and PII/PHI compliance. It includes role-based access control, multi-tenant architecture, customizable retention policies, and API integration, and provides a tested integration for capturing Microsoft Teams contact center and back-office calls. MiaRec is aimed at contact center leaders, quality and compliance teams, sales managers, and customer service operations that need full visibility into recorded conversations rather than ad hoc sampling.
Best suited for
BrightHire is a free tier with paid upgrades (freemium); MiaRec is custom pricing (contact sales). Always confirm current pricing on each vendor's site before buying.
| Feature | BrightHire | MiaRec |
|---|---|---|
| Core capability | Recording and transcription of job interviews | Automatic speech-to-text transcription of up to 100% of calls with multi-language detection |
| Standout feature | AI-generated interview notes and highlight clips | AI-generated call summaries, sentiment scoring, and topic/conversation tagging |
| Team usage | One-click structured scorecards pushed into the ATS | Automated quality management (Auto QA) that evaluates every interaction |
| Integrations | Real-time interview guides during the conversation | Automatic redaction of sensitive data (card numbers, SSNs, emails) for PCI/PII/PHI compliance |
| Languages & capture | Integrations with ATS and video conferencing platforms | Live call monitoring and screen recording |
| Best-fit workflow | Recording and transcription of job interviews | Microsoft Teams integration plus API access, multi-tenant architecture, and role-based access control |
BrightHire
Choose BrightHire if you need recruiters auto-capturing interview notes to focus on candidates — strengths include purpose-built for the hiring and interview workflow.
MiaRec
Choose MiaRec if you need contact centers transcribing and analyzing customer calls for quality assurance and coaching — strengths include transcribes and analyzes the full volume of calls rather than relying on manual sampling.
BrightHire
MiaRec
It depends on your workflow. BrightHire is strong for recruiters auto-capturing interview notes to focus on candidates, while MiaRec is strong for contact centers transcribing and analyzing customer calls for quality assurance and coaching. Both transcribe and summarize meetings.
BrightHire is a free tier with paid upgrades and MiaRec is custom pricing. Check each vendor's pricing page for the latest plans and free-tier limits.
Yes. Many teams run more than one meeting assistant when the workflows are complementary.
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