BrightHire: Interview intelligence platform that records, transcribes, and structures job interviews for hiring teams. Dialpad: AI-powered communications platform with a sales dialer that provides real-time transcription, live coaching cards, and post-call summaries. Below, they line up on price, capture method, and how each fits a real meeting stack.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist BrightHire when recruiters auto-capturing interview notes to focus on candidates matters most, and Dialpad when generating call transcripts and summaries automatically matters most. Trial each on a few real meetings before you commit — the better fit usually shows fast.
Interview intelligence platform that records, transcribes, and structures job interviews for hiring teams.
AI-powered communications platform with a sales dialer that provides real-time transcription, live coaching cards, and post-call summaries.
BrightHire is an interview intelligence platform that records, transcribes, and analyzes job interviews so hiring teams can make better, more consistent decisions. During interviews, BrightHire can provide real-time interview guides and capture the conversation, and afterward it generates AI notes and highlights and lets interviewers submit structured scorecards with a single click. The platform connects to common applicant tracking systems and video conferencing tools, so transcripts, summaries, and structured feedback flow into the systems recruiting teams already use, including Greenhouse, Workday, and Lever. BrightHire is built for talent acquisition teams, recruiters, and hiring managers, particularly at mid-to-large organizations that run a high volume of structured interviews. The company has also introduced an AI interviewer capability for structured screening. It is actively operating in 2025 and 2026, with named enterprise customers, live demos, and ongoing product launches, positioning it as a vertical-specific tool for the hiring conversation rather than a generic meeting notetaker. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Dialpad is an AI-powered communications platform that combines voice, video, and messaging, with a sales dialer and conversation intelligence layer aimed at outbound and inside sales teams. Its core function for sales is to power calls through the dialer while Dialpad AI transcribes conversations in real time, detects sentiment, and automatically generates post-call summaries. During live calls, the platform surfaces Real-Time Assist cards and AI Live Coach cards that pop up helpful notes, such as competitor talking points or objection-handling guidance, when relevant topics come up. Its AI Playbooks feature uses speech recognition and generative AI to lay out the questions reps should ask for a given sales methodology and marks them off as they are covered. Beyond individual calls, Dialpad helps teams identify keywords and topics prospects raise, track what is said about competitors, and find coaching opportunities across recorded conversations. The dialer includes productivity features like voicemail drop and automatic call logging, and it integrates with CRMs including Salesforce, HubSpot, and Zoho so activity is captured automatically. Dialpad is suited to sales teams that want a dialer and conversation intelligence built into the same phone system. Pricing varies by plan. Check the official website for current pricing.
Best suited for
BrightHire is a free tier with paid upgrades (freemium); Dialpad is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | BrightHire | Dialpad |
|---|---|---|
| Core capability | Recording and transcription of job interviews | Real-time call and video transcription with sentiment detection |
| Standout feature | AI-generated interview notes and highlight clips | AI Live Coach and Real-Time Assist cards during calls |
| Team usage | One-click structured scorecards pushed into the ATS | AI Playbooks that track methodology questions live |
| Integrations | Real-time interview guides during the conversation | Automatic post-call summaries |
| Languages & capture | Integrations with ATS and video conferencing platforms | CRM integrations with Salesforce, HubSpot, and Zoho plus call logging |
BrightHire
Choose BrightHire if you need recruiters auto-capturing interview notes to focus on candidates — strengths include purpose-built for the hiring and interview workflow.
Dialpad
Choose Dialpad if you need equipping inside sales reps with a dialer plus live ai coaching — strengths include dialer and conversation intelligence built into one platform.
BrightHire
Dialpad
It depends on your workflow. BrightHire is strong for recruiters auto-capturing interview notes to focus on candidates, while Dialpad is strong for equipping inside sales reps with a dialer plus live ai coaching. Both transcribe and summarize meetings.
BrightHire is a free tier with paid upgrades and Dialpad is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Sure. Running both makes sense when their strengths don't overlap and the budget allows.
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